[Z06] Worst Day with My Z
#102
Team Owner
what sort of warranty terms (yrs/miles)?
#103
Race Director
Different vintage and beast, but my 1971 Datsun 1600 cc race engine had PTV contact and it broke the OHC reground cam into 4 pieces, with a nice circle on the (forged) piston top, no damage below and the engine ran strong for at least several more seasons after the head/cam repair. I have the #4 bearing and #4 exhaust lobe sitting nearby on the shelf, they fit together but are not connected to each other.
#105
Supporting Vendor
Member Since: Sep 2013
Location: Harbor City California
Posts: 2,817
Received 1,012 Likes
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Your heads are back out to you via express. With the additional cleaning up of the slight damage in the intake ports we got the heads back in the mail to you as soon as we could.
Make sure the dealer installs the lash caps!
Feel free to contact us if you have any questions.
http://www.americanheritageperformance.com/
C6z06 Owner Public Service Message:
Always make sure you or the shop/dealership installing your LS7 heads installs the intake valve lash caps (if running GM titanium intake valves).
Make sure the dealer installs the lash caps!
Feel free to contact us if you have any questions.
http://www.americanheritageperformance.com/
C6z06 Owner Public Service Message:
Always make sure you or the shop/dealership installing your LS7 heads installs the intake valve lash caps (if running GM titanium intake valves).
Last edited by American Heritage; 06-16-2017 at 04:24 AM.
#108
Drifting
Totally unrelated (sort of)
took my Z to the dealer just to change the oil, cause i didn't want to do it that day. Talking with the service manager, I asked do they know where the oil goes in my Z06? He said yes it is a dry sump car and it goes in the canister in the corner of the engine bay and that they had a tech that was purely a corvette tech and he knows them in and out. So i get my car back and out of curiosity i pull the pass engine cover and see plier marks on the plastic cap on the valve cover. I went in and grabbed the service manager and showed him on how close he came to paying me to replace a LS7, cause they were not going to touch my car ever again. He offered a free oil change and I said to him "You've got to be kidding right."
just my little dealer story. I hope everything gets resolved OP.
took my Z to the dealer just to change the oil, cause i didn't want to do it that day. Talking with the service manager, I asked do they know where the oil goes in my Z06? He said yes it is a dry sump car and it goes in the canister in the corner of the engine bay and that they had a tech that was purely a corvette tech and he knows them in and out. So i get my car back and out of curiosity i pull the pass engine cover and see plier marks on the plastic cap on the valve cover. I went in and grabbed the service manager and showed him on how close he came to paying me to replace a LS7, cause they were not going to touch my car ever again. He offered a free oil change and I said to him "You've got to be kidding right."
just my little dealer story. I hope everything gets resolved OP.
#110
Melting Slicks
Nice sounds like Kohle did a quick turn around to get you your heads back quickly. Hope everything turned out ok. Did the same mechanic do the work again or did the dealer learn their lesson?
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American Heritage (06-23-2017)
#111
Racer
#112
Team Owner
WOW....interesting thread. I feel bad for the OP but sounds like things are working out okay.
After reading this I know I'll be buying heads from AH when I finally become a C6Z owner.
I would think this would all be covered by the dealerships insurance.
After reading this I know I'll be buying heads from AH when I finally become a C6Z owner.
I would think this would all be covered by the dealerships insurance.
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American Heritage (06-23-2017)
#114
Pro
Thread Starter
Here is the Happy update on My Worst Day!
Kohle did a fantastic job in turning the heads around ASAP!
They were to arrive by Friday or Saturday at the dealership. On Saturday morning I received a text that Fed-Ex would not deliver the heads until Monday at 8:30 am!! Looking online with the tracking number, I found the heads sitting in the distribution center one town over from the dealership. It took me almost an hour trying to talk to a human at Fed-Ex, all I got was a "Press 1 for ....! I called a local Fed-Ex shop and was told he couldn't help me out but gave me a 1-800 # Calling there I FINALLY spoke to a human. I was able to convince this person that the heads were part of my car which was needed to go on vacation. Giving photo ID and my cell phone number I quickly grabbed the heads and went to the dealer. To their surprise when I walked in at 1:00 pm, they started to re-assemble my motor. I picked the car up Tuesday at 1:00 pm and on Wednesday at 7:00 am we started on our trip. I returned w/o any issues after putting 1300 miles on the car. Thanks to the dealer and AHP my Z06 is alive and well!!
Kohle did a fantastic job in turning the heads around ASAP!
They were to arrive by Friday or Saturday at the dealership. On Saturday morning I received a text that Fed-Ex would not deliver the heads until Monday at 8:30 am!! Looking online with the tracking number, I found the heads sitting in the distribution center one town over from the dealership. It took me almost an hour trying to talk to a human at Fed-Ex, all I got was a "Press 1 for ....! I called a local Fed-Ex shop and was told he couldn't help me out but gave me a 1-800 # Calling there I FINALLY spoke to a human. I was able to convince this person that the heads were part of my car which was needed to go on vacation. Giving photo ID and my cell phone number I quickly grabbed the heads and went to the dealer. To their surprise when I walked in at 1:00 pm, they started to re-assemble my motor. I picked the car up Tuesday at 1:00 pm and on Wednesday at 7:00 am we started on our trip. I returned w/o any issues after putting 1300 miles on the car. Thanks to the dealer and AHP my Z06 is alive and well!!
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Landru (04-02-2018)
#116
Supporting Vendor
Member Since: Sep 2013
Location: Harbor City California
Posts: 2,817
Received 1,012 Likes
on
533 Posts
Here is the Happy update on My Worst Day!
Kohle did a fantastic job in turning the heads around ASAP!
They were to arrive by Friday or Saturday at the dealership. On Saturday morning I received a text that Fed-Ex would not deliver the heads until Monday at 8:30 am!! Looking online with the tracking number, I found the heads sitting in the distribution center one town over from the dealership. It took me almost an hour trying to talk to a human at Fed-Ex, all I got was a "Press 1 for ....! I called a local Fed-Ex shop and was told he couldn't help me out but gave me a 1-800 # Calling there I FINALLY spoke to a human. I was able to convince this person that the heads were part of my car which was needed to go on vacation. Giving photo ID and my cell phone number I quickly grabbed the heads and went to the dealer. To their surprise when I walked in at 1:00 pm, they started to re-assemble my motor. I picked the car up Tuesday at 1:00 pm and on Wednesday at 7:00 am we started on our trip. I returned w/o any issues after putting 1300 miles on the car. Thanks to the dealer and AHP my Z06 is alive and well!!
Kohle did a fantastic job in turning the heads around ASAP!
They were to arrive by Friday or Saturday at the dealership. On Saturday morning I received a text that Fed-Ex would not deliver the heads until Monday at 8:30 am!! Looking online with the tracking number, I found the heads sitting in the distribution center one town over from the dealership. It took me almost an hour trying to talk to a human at Fed-Ex, all I got was a "Press 1 for ....! I called a local Fed-Ex shop and was told he couldn't help me out but gave me a 1-800 # Calling there I FINALLY spoke to a human. I was able to convince this person that the heads were part of my car which was needed to go on vacation. Giving photo ID and my cell phone number I quickly grabbed the heads and went to the dealer. To their surprise when I walked in at 1:00 pm, they started to re-assemble my motor. I picked the car up Tuesday at 1:00 pm and on Wednesday at 7:00 am we started on our trip. I returned w/o any issues after putting 1300 miles on the car. Thanks to the dealer and AHP my Z06 is alive and well!!
Enjoy driving your C6z06 the way it was meant to be driven!!!
Thank you again!
http://www.americanheritageperformance.com/
#120
Your heads are back out to you via express. With the additional cleaning up of the slight damage in the intake ports we got the heads back in the mail to you as soon as we could.
Make sure the dealer installs the lash caps!
Feel free to contact us if you have any questions.
http://www.americanheritageperformance.com/
C6z06 Owner Public Service Message:
Always make sure you or the shop/dealership installing your LS7 heads installs the intake valve lash caps (if running GM titanium intake valves).
Make sure the dealer installs the lash caps!
Feel free to contact us if you have any questions.
http://www.americanheritageperformance.com/
C6z06 Owner Public Service Message:
Always make sure you or the shop/dealership installing your LS7 heads installs the intake valve lash caps (if running GM titanium intake valves).
You should do an install video and after,lash caps very important word, lets all say lash caps...
Sorry just brought back memories..
Last edited by RamAir972003; 06-29-2017 at 02:58 AM.