Dealer Attitudes and Sales
#21
Racer
I checked out the GTR a couple of months ago at the local Nissan dealer. Same thing - no test drives. Not sure how they can sell them without a demo unit but there you go.
#22
GTR is an interesting car. Don't think there is a Nissan dealer here who sells them. No test rides is plain stupid.
The Porsche store here has been great about solo test rides.
I would like to try a GTR. All wheel drive, studded snow tires, now that could be fun.
The Porsche store here has been great about solo test rides.
I would like to try a GTR. All wheel drive, studded snow tires, now that could be fun.
#23
fact of the matter is,...THEY'RE NOT SELLING THEM!!!, go to the nissan fan-boi site[really shouldn't do that i know,..but really,...most lovers of that car appear to be all of 20 years old if that!]nagtroc, and see the real sales numbers,..they're dismal!,...porsche and corvette outsell the gtr 6 to 1,...and porsche at a higher price point!,..it's a lousy economy yes,...but really?,...no test drive on a 100,000 dollar car?!,...REALLY?!,...believe me,...your car isn't THAT special that people will forgo a test drive,..GET A CLUE NISSAN!,...every porsche dealership i've ever been in wiilingly lets you test drive their cars[even the turbo's!],..'course it helps that i'm not a pimply teenager anymore,...but a geezer with a love of fast cars,...,as stated earlier, if nissan wants to commit business suicide, so be it!,...but incredibly STUPID policy,...whice wife and i VERY strongly pointed out to them upon leaving when they wouldn't let us test drive one either,..just insanely remarkable dumb,...when you have a willing buyer,...IN THESE TUFF TIMES, you're certifiably insane!
#24
Most automotive sales reps these days are not Sales Rep but simply order takers. Few sales reps and few sales managers are unable to properly qualify potential real buyers.....and real buyers are in all probability going to be looking at and test driving several cars......they are not the lay down star struck customer the dealerships would like. But once again for myself and I suspect more that a few here- no test drive no sale. For this kind of coin your gonna drive the car.
#25
Safety Car
Over the last 20 years, I have come to the conclusion that the test drive on higher end models is kind of random depending on the dealer and their inventory level of said model.
People always said the Mitsubishi dealers just hated to let people take out Evo's because nobody would buy one with over 20 miles on them (you know they aren't getting broken in right on test drives- that's a fact), but I was able to drive one, just because I came at the right time when a dealer was going out of business and wanted to dump every car they had.
C6-wise, I got a ride in a coupe without issue, but I'm quite sure getting a run in a Z06 would be like pulling teeth (Not that I need one- I'd buy one without the drive).
also- I have had a quick try of a GS at a GM marketing event earlier this year- it's basically like a coupe, but with the Z06 grippy feel and the better, firmer brake pedal. The newest 2012's also have the newer seats, which I noticed right away...other than that, the GS was slower than my coupe due to the weight I'm sure.
People always said the Mitsubishi dealers just hated to let people take out Evo's because nobody would buy one with over 20 miles on them (you know they aren't getting broken in right on test drives- that's a fact), but I was able to drive one, just because I came at the right time when a dealer was going out of business and wanted to dump every car they had.
C6-wise, I got a ride in a coupe without issue, but I'm quite sure getting a run in a Z06 would be like pulling teeth (Not that I need one- I'd buy one without the drive).
also- I have had a quick try of a GS at a GM marketing event earlier this year- it's basically like a coupe, but with the Z06 grippy feel and the better, firmer brake pedal. The newest 2012's also have the newer seats, which I noticed right away...other than that, the GS was slower than my coupe due to the weight I'm sure.
#26
Safety Car
I might mention the easy test drives all came in '08 when all the manufacturers got caught with their pants down and lots of unsold tin. A Z06 is truly a rare car now.
I'm not sure why Porsche markets the way they do, I guess it's part of the premium experience they want to sell. The last time I sparred with a sales guy (I was at the dealer for some minor service on my C6), I gave him a little time to lay on his spiel, but I finally admitted that my paid for coupe was too good to trade out of once I saw that there was not going to be a test drive offer on the Z.
I'm not sure why Porsche markets the way they do, I guess it's part of the premium experience they want to sell. The last time I sparred with a sales guy (I was at the dealer for some minor service on my C6), I gave him a little time to lay on his spiel, but I finally admitted that my paid for coupe was too good to trade out of once I saw that there was not going to be a test drive offer on the Z.
#27
I might mention the easy test drives all came in '08 when all the manufacturers got caught with their pants down and lots of unsold tin. A Z06 is truly a rare car now.
I'm not sure why Porsche markets the way they do, I guess it's part of the premium experience they want to sell. The last time I sparred with a sales guy (I was at the dealer for some minor service on my C6), I gave him a little time to lay on his spiel, but I finally admitted that my paid for coupe was too good to trade out of once I saw that there was not going to be a test drive offer on the Z.
I'm not sure why Porsche markets the way they do, I guess it's part of the premium experience they want to sell. The last time I sparred with a sales guy (I was at the dealer for some minor service on my C6), I gave him a little time to lay on his spiel, but I finally admitted that my paid for coupe was too good to trade out of once I saw that there was not going to be a test drive offer on the Z.
#28
Drifting
I bought my new 05, somewhat locally. It was from a dealer 10 miles away, not the one in my town. Why?
When I looked at it, the first thing out of the salesman's mouth was "do you want to take it for a test drive?" I didn't have time, but returned 2 days later. He removed it from the showroom, threw me the fob, and said "take it all day".
Then when I returned, in just a few minutes, he explained all the discounts available at the time. No pressure whatsoever. I had him appraise my 99 as the trade-in. He gave me KBB highest retail plus $500. He discounted the 05 by about $9000, threw in other goodies.
I bought it.
When I looked at it, the first thing out of the salesman's mouth was "do you want to take it for a test drive?" I didn't have time, but returned 2 days later. He removed it from the showroom, threw me the fob, and said "take it all day".
Then when I returned, in just a few minutes, he explained all the discounts available at the time. No pressure whatsoever. I had him appraise my 99 as the trade-in. He gave me KBB highest retail plus $500. He discounted the 05 by about $9000, threw in other goodies.
I bought it.
#29
K9KUS - Now that's dealer you can work with. The porsche guy was the same way but I took it for an hour - solo. For the first 15 minutes i was wondering what the big deal about a porsche was. By the end of the hour I had figured it out. After driving a lot of cars a year later I went back and bought one. Some test drives, the car has looked great untill driven then it was crossed off the list. For me it was always the test drive, if a good one, that sold me. If you were lucky enough to get a sales guy who was knowledgable about the car and a "car guy" that was a bonus.
#30
Drifting
At least you guys get some attention at dealers. I'm a 32 year old Asian guy, I look like I'm 18 and it doesn't matter if I drove my Z06 or Scion tC to a dealership, I get ignored, not even a "hi."
The dealer claiming that no one wants to buy a new car with more than 200 demo miles on it kinda makes sense but at the same time, how do they sell the C6 that the owners wife drives around for a month? How do they explain that? Do they try to pass it off as a "new" car since it was never titled?
Dealerships just plain suck, period. I will not buy from a dealership again, doesn't matter what car I'm looking for.
The dealer claiming that no one wants to buy a new car with more than 200 demo miles on it kinda makes sense but at the same time, how do they sell the C6 that the owners wife drives around for a month? How do they explain that? Do they try to pass it off as a "new" car since it was never titled?
Dealerships just plain suck, period. I will not buy from a dealership again, doesn't matter what car I'm looking for.
#31
At least you guys get some attention at dealers. I'm a 32 year old Asian guy, I look like I'm 18 and it doesn't matter if I drove my Z06 or Scion tC to a dealership, I get ignored, not even a "hi."
The dealer claiming that no one wants to buy a new car with more than 200 demo miles on it kinda makes sense but at the same time, how do they sell the C6 that the owners wife drives around for a month? How do they explain that? Do they try to pass it off as a "new" car since it was never titled?
Dealerships just plain suck, period. I will not buy from a dealership again, doesn't matter what car I'm looking for.
The dealer claiming that no one wants to buy a new car with more than 200 demo miles on it kinda makes sense but at the same time, how do they sell the C6 that the owners wife drives around for a month? How do they explain that? Do they try to pass it off as a "new" car since it was never titled?
Dealerships just plain suck, period. I will not buy from a dealership again, doesn't matter what car I'm looking for.
#32
K9KUZ,
Thanks for taking the time to post. We love to hear these kinda stories.
Chevrolet Customer Service,
Justin
Thanks for taking the time to post. We love to hear these kinda stories.
Chevrolet Customer Service,
Justin
I bought my new 05, somewhat locally. It was from a dealer 10 miles away, not the one in my town. Why?
When I looked at it, the first thing out of the salesman's mouth was "do you want to take it for a test drive?" I didn't have time, but returned 2 days later. He removed it from the showroom, threw me the fob, and said "take it all day".
Then when I returned, in just a few minutes, he explained all the discounts available at the time. No pressure whatsoever. I had him appraise my 99 as the trade-in. He gave me KBB highest retail plus $500. He discounted the 05 by about $9000, threw in other goodies.
I bought it.
When I looked at it, the first thing out of the salesman's mouth was "do you want to take it for a test drive?" I didn't have time, but returned 2 days later. He removed it from the showroom, threw me the fob, and said "take it all day".
Then when I returned, in just a few minutes, he explained all the discounts available at the time. No pressure whatsoever. I had him appraise my 99 as the trade-in. He gave me KBB highest retail plus $500. He discounted the 05 by about $9000, threw in other goodies.
I bought it.
#33
Drifting
#34
Melting Slicks
All of this points to why Corvette should be its own brand, served only by quality brand dealers who will just toss you the keys (as my Porsche dealer did) and treat you like royalty. Dealers and service depts handling Aveos have no business handling Corvettes. You should be able to walk into ANY "Corvette brand" dealer anywhere and get essentially the same royal treatment--such treatment shouldn't be the exception.
#35
Race Director
I bought my new 05, somewhat locally. It was from a dealer 10 miles away, not the one in my town. Why?
When I looked at it, the first thing out of the salesman's mouth was "do you want to take it for a test drive?" I didn't have time, but returned 2 days later. He removed it from the showroom, threw me the fob, and said "take it all day".
Then when I returned, in just a few minutes, he explained all the discounts available at the time. No pressure whatsoever. I had him appraise my 99 as the trade-in. He gave me KBB highest retail plus $500. He discounted the 05 by about $9000, threw in other goodies.
I bought it.
When I looked at it, the first thing out of the salesman's mouth was "do you want to take it for a test drive?" I didn't have time, but returned 2 days later. He removed it from the showroom, threw me the fob, and said "take it all day".
Then when I returned, in just a few minutes, he explained all the discounts available at the time. No pressure whatsoever. I had him appraise my 99 as the trade-in. He gave me KBB highest retail plus $500. He discounted the 05 by about $9000, threw in other goodies.
I bought it.
I hope you have bought ALL of your cars from that dealer. Even the BIG Corvette dealers (Kerbeck, etc) weren't dealing like that on the first year of the C6.
Jimmy
#36
Race Director
Back when looked for a C5. The salesman a big BS'er. Said lets take it for a ride.
The was a car with 10 miles on it. He was driving at first. Pulled out on the
frontage road, floored it, shot up on the interstate, hit a hundred, hit the brakes
and off the interstate. Then took off down a a back road over a 120, across a RR
track, than slammed on the brakes. Said now you can drive it. Man you could
smell the brakes and the newness burning off that motor. So heck i ran it up
there, than I told him, would like to drive it through town. Just see what daily
driving would feel like on the streets I use. His reply was why, lets rip it
up and down the back roads.
So when I did order my C5, not from that dealer. I made it clear did not want
the car driven except off the truck. Have wondered who brought that tester at
the other dealership.
The was a car with 10 miles on it. He was driving at first. Pulled out on the
frontage road, floored it, shot up on the interstate, hit a hundred, hit the brakes
and off the interstate. Then took off down a a back road over a 120, across a RR
track, than slammed on the brakes. Said now you can drive it. Man you could
smell the brakes and the newness burning off that motor. So heck i ran it up
there, than I told him, would like to drive it through town. Just see what daily
driving would feel like on the streets I use. His reply was why, lets rip it
up and down the back roads.
So when I did order my C5, not from that dealer. I made it clear did not want
the car driven except off the truck. Have wondered who brought that tester at
the other dealership.
#37
K9KUS - Now that's dealer you can work with. The porsche guy was the same way but I took it for an hour - solo. For the first 15 minutes i was wondering what the big deal about a porsche was. By the end of the hour I had figured it out. After driving a lot of cars a year later I went back and bought one. Some test drives, the car has looked great untill driven then it was crossed off the list. For me it was always the test drive, if a good one, that sold me. If you were lucky enough to get a sales guy who was knowledgable about the car and a "car guy" that was a bonus.
No offense, but if I owned a dealership, I wouldn't want salespeople just tossing the keys of a 450 HP car to people to drive for an hour, unsupervised, without documentation. I understand wanting to drive a car before buying, but that's pushing it and bordering on reckless on the part of the dealer. They have no way of knowing for sure if you're the serious buyer type or the type who drives around town wanting to test drive as many cars as possible. Even if you are a serious buyer, they don't know for sure how you'll drive it or even if you're capable of handling a car of that magnitude. Never mind all the miles you'd accumulate by letting customers test drive alone for an hour.
As for Dealers having stock on hand and not letting serious people test drive them at all, that is also a bad policy.
#38
Burning Brakes
Member Since: Jun 2004
Location: KADS- If it has wings or an engine, I can break it. Dallas TX
Posts: 1,184
Likes: 0
Received 3 Likes
on
3 Posts
I went to the FOrd dealer to test drive a Cobra vert. The salesman said test drives were for serious buyers, I told him wouldn't buy it without driving it 1st. So no test drive.
I was 35 years old at the time, not an 18 year old dreamer.
Long story short, we left the ford dealer. I was a little pissed at the guys "show me the money" attitude. Went straight to the chevy dealer, told him what happened. He said "Have you ever driven a Z06?" No, Let me get the keys, you can drive it, but I have to go with you.
I bought when we got back to the dealer, after the test drive. Wasn't planning on buying that day, but after driving it. I HAD TO HAVE IT.
My girlfriend said "go by the ford dealer". I didn't even waste my time, I just laughed when I drove by in my new Z06.
I was 35 years old at the time, not an 18 year old dreamer.
Long story short, we left the ford dealer. I was a little pissed at the guys "show me the money" attitude. Went straight to the chevy dealer, told him what happened. He said "Have you ever driven a Z06?" No, Let me get the keys, you can drive it, but I have to go with you.
I bought when we got back to the dealer, after the test drive. Wasn't planning on buying that day, but after driving it. I HAD TO HAVE IT.
My girlfriend said "go by the ford dealer". I didn't even waste my time, I just laughed when I drove by in my new Z06.
#39
Drifting
I went to the FOrd dealer to test drive a Cobra vert. The salesman said test drives were for serious buyers, I told him wouldn't buy it without driving it 1st. So no test drive.
I was 35 years old at the time, not an 18 year old dreamer.
Long story short, we left the ford dealer. I was a little pissed at the guys "show me the money" attitude. Went straight to the chevy dealer, told him what happened. He said "Have you ever driven a Z06?" No, Let me get the keys, you can drive it, but I have to go with you.
I bought when we got back to the dealer, after the test drive. Wasn't planning on buying that day, but after driving it. I HAD TO HAVE IT.
My girlfriend said "go by the ford dealer". I didn't even waste my time, I just laughed when I drove by in my new Z06.
I was 35 years old at the time, not an 18 year old dreamer.
Long story short, we left the ford dealer. I was a little pissed at the guys "show me the money" attitude. Went straight to the chevy dealer, told him what happened. He said "Have you ever driven a Z06?" No, Let me get the keys, you can drive it, but I have to go with you.
I bought when we got back to the dealer, after the test drive. Wasn't planning on buying that day, but after driving it. I HAD TO HAVE IT.
My girlfriend said "go by the ford dealer". I didn't even waste my time, I just laughed when I drove by in my new Z06.
When I drove back with my newer year ride for less $....they had dropped the advertised price on their car by $1,500
#40
No offense, but if I owned a dealership, I wouldn't want salespeople just tossing the keys of a 450 HP car to people to drive for an hour, unsupervised, without documentation. I understand wanting to drive a car before buying, but that's pushing it and bordering on reckless on the part of the dealer. They have no way of knowing for sure if you're the serious buyer type or the type who drives around town wanting to test drive as many cars as possible. Even if you are a serious buyer, they don't know for sure how you'll drive it or even if you're capable of handling a car of that magnitude. Never mind all the miles you'd accumulate by letting customers test drive alone for an hour.
As for Dealers having stock on hand and not letting serious people test drive them at all, that is also a bad policy.
As for Dealers having stock on hand and not letting serious people test drive them at all, that is also a bad policy.