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Chevrolet Customer Service order tracking thread

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Old 12-05-2016, 07:33 AM
  #20001  
dchristo
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Hi, Julie,

Could you please check the status of order TWRNH7? Thanks!

--D
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Old 12-05-2016, 03:06 PM
  #20002  
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Originally Posted by Chevy Cust Svc
Thanks for keeping us in the loop, Larry!

Please don’t hesitate to continue to keep us updated and let us know if you have any questions.

Julie C
Chevrolet Customer Care
Car arrived at dealer this morning 12/5.
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Old 12-06-2016, 08:37 AM
  #20003  
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Can you check on :1G1YM3D76H5113460
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Old 12-06-2016, 12:17 PM
  #20004  
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Originally Posted by tweaker91
Can you please look for the status of TXJG7F?

Thanks,
Aaron
Hey Aaron,

Our systems are showing that your order is moving along nicely and has a TPW tentatively scheduled for 12/19! Please note that, as this date is tentative, it does have the potential to change. Touch base with us around then for another update.

Julie C
Chevrolet Customer Care
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Old 12-06-2016, 12:24 PM
  #20005  
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Originally Posted by KGoodwin
Thanks so much, looking forward to your message.
You’re very welcome, KGoodwin!

Julie C
Chevrolet Customer Care
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Old 12-06-2016, 12:31 PM
  #20006  
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Originally Posted by MITCH
Thanks Julie!!
Not a problem, Mitch.

Julie C
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Old 12-06-2016, 12:39 PM
  #20007  
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Originally Posted by 68vertible
Hi Julie,
I've got a TPW of 12/5 with order TWPGTX.

I'm hoping to see you folks at the museum for delivery on the 22nd if everything goes as planned. PLEASE order some sweet warm sunny weather for that week!

Any status you can provide would be great!
Hi 68vertible,

I’ve got great news; your Grand Sport was produced on 12/02/2016! I’ll keep all fingers crossed for some sunny weather during your delivery week.

I have a VIN to provide, which I’ll be sending over via private message soon.

Congratulations!

Julie C
Chevrolet Customer Care
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Old 12-06-2016, 12:51 PM
  #20008  
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Originally Posted by dchristo
Hi, Julie,

Could you please check the status of order TWRNH7? Thanks!

--D
Hi there, D!

Your order is moving toward the production process and has a TPW set for 12/12. I must kindly note that this date is tentative and, as a result, may be subject to change. Please follow up with us around then and we can fill you in on any updates!

Julie C
Chevrolet Customer Care
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Old 12-06-2016, 12:56 PM
  #20009  
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Originally Posted by Larry/car
Car arrived at dealer this morning 12/5.
That’s awesome, Larry! Be sure to have some fun before the weather gets too snowy.

Julie C
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Old 12-06-2016, 01:07 PM
  #20010  
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Originally Posted by Ferg2069
Can you check on :1G1YM3D76H5113460
Hey Ferg2069,

Congratulations on your new ride! Unfortunately, we are unable to track an order once the vehicle has been built as our systems are not equipped to do so. I do recommend that you reach out to your selling dealership, as they are in the best position to provide possible delivery dates.

Please don’t hesitate to send us a private message if you have any questions!

Julie C
Chevrolet Customer Care
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Old 12-07-2016, 12:05 PM
  #20011  
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Pls check on TWZC72.

Tks
\db2
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Old 12-08-2016, 01:03 PM
  #20012  
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Originally Posted by dbaker
Pls check on TWZC72.

Tks
\db2
Happy Thursday, db2!

Our systems are showing that your order is moving toward production with a TPW of 12/12. Please keep in mind that this date is tentative and may be subject to change. Check in with us around then and we’ll take another look at your order!

Julie C
Chevrolet Customer Care
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Old 12-09-2016, 09:56 AM
  #20013  
PHILLIP YOUNG
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Default Order 7XHP7C

Good Morning Julie C.
Please check order status 7XHP7C at your convenience.
Thanks,
Phillip Young
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Old 12-09-2016, 09:15 PM
  #20014  
8850
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Ran a search but could not find how to track my car purchased from an out of state dealer. Just bought a 2017 Corvette which is about to leave the dealer. Is there a way I can track it while it is being shipped to me from this dealer?

Yes they said they would update me but I would rather track it at anytime myself.
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Old 12-13-2016, 08:17 AM
  #20015  
dchristo
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Originally Posted by Chevy Cust Svc
Hi there, D!

Your order is moving toward the production process and has a TPW set for 12/12. I must kindly note that this date is tentative and, as a result, may be subject to change. Please follow up with us around then and we can fill you in on any updates!

Julie C
Chevrolet Customer Care
Hi, Julie,

Keeping my fingers crossed for some good news this week. Order TWRNH7. Please and thank you!

--D
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Old 12-14-2016, 10:21 AM
  #20016  
panheaddan
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TXNJFZ- Delaware
thanks
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Old 12-14-2016, 10:58 AM
  #20017  
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Originally Posted by PHILLIP YOUNG
Good Morning Julie C.
Please check order status 7XHP7C at your convenience.
Thanks,
Phillip Young
Hey Phillip,

Unfortunately, our systems are unable to locate an order with the information you have provided. I would recommend reaching out to your dealership to confirm your order information, as they are in the best position to provide further insight.

Don’t hesitate to send us a private message if you have any questions.

Julie C
Chevrolet Customer Care
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Old 12-14-2016, 11:12 AM
  #20018  
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Originally Posted by 8850
Ran a search but could not find how to track my car purchased from an out of state dealer. Just bought a 2017 Corvette which is about to leave the dealer. Is there a way I can track it while it is being shipped to me from this dealer?

Yes they said they would update me but I would rather track it at anytime myself.
Hey 8850,

Congratulations on your new ‘Vette purchase! Our systems are, unfortunately, not equipped to track a shipped order. I recognize that you would like to obtain updates anytime, however, your dealership would be in the best position to provide the most up to date information.

Should you have any questions, feel free to send us a private message.

Julie C
Chevrolet Customer Care
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Old 12-14-2016, 11:25 AM
  #20019  
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Originally Posted by dchristo
Hi, Julie,

Keeping my fingers crossed for some good news this week. Order TWRNH7. Please and thank you!

--D
Hey D,

I’m happy to say that your ‘Vette was officially produced on 12/12/2016! I have a VIN to give you, which I’ll send over via private message soon.

Julie C
Chevrolet Customer Care
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Old 12-14-2016, 11:27 AM
  #20020  
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Originally Posted by Chevy Cust Svc
Hey Phillip,

Unfortunately, our systems are unable to locate an order with the information you have provided. I would recommend reaching out to your dealership to confirm your order information, as they are in the best position to provide further insight.

Don’t hesitate to send us a private message if you have any questions.

Julie C
Chevrolet Customer Care
You could not find it because I gave you the wrong intel.
Sorry about that. Confused Tango for a 7.
Try TXHP7C.
Thank you once again Julie C.
Phil
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