Chevrolet Customer Service order tracking thread

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06-23-2017, 04:49 PM

#20521

RockyWilson

2nd Gear

Member Since: May 2017

Location: Boca Raton FL

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I just wanted to thank you guys for this thread. I was able to go to the direct chat and give them my order #.

Target Production Week 7/10/17.
2018 Grand Sport 2LT ( Arctic White )

06-24-2017, 01:55 AM

#20522

TKgs2010

Le Mans Master

Member Since: Jul 2010

Location: Syracuse New York

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Quote:

Originally Posted by RockyWilson

I just wanted to thank you guys for this thread. I was able to go to the direct chat and give them my order #.

Target Production Week 7/10/17.
2018 Grand Sport 2LT ( Arctic White )

Just got a call from my Dealer today, I'm TPW of 7/10 too.
2018 ZO6 3LZ Blade Silver

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RockyWilson (06-26-2017)

06-24-2017, 09:15 AM

#20523

Harry2

Melting Slicks

Member Since: Apr 2006

Location: Minnesota

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For all of you guys looking for update answers, there is hope!
My Grand Sport TPW was 06.12, it was built on that day, and finally arrived at my dealer yesterday, 06.23. I am bringing her home later this morning and will post a pic.
Good luck to all!

Name: 20170624_102758.jpg
Views: 254
Size: 7.23 MB

BTW, everything I have read about the GS is an understatement, this Vette is fantastic!

Last edited by Harry2; 06-24-2017 at 05:05 PM. Reason: Add Pic

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RockyWilson (06-26-2017)

06-26-2017, 09:39 AM

#20524

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by eric04

thank you, so am I at 2000 or 3000

Hey Eric,

Unfortunately, we're able to provide that specific information. However, we can now confirm that your order has been scheduled for production! Your tentative target production week is 07/10/2017.

Please keep in mind, your TPW is subject to change and doesn't mean that the vehicle is physically being built at that time.

Thank you!

Angela O.
Chevrolet Customer Care

The following 2 users liked this post by Chevy Cust Svc:

eric04 (06-26-2017), RockyWilson (06-26-2017)

06-26-2017, 09:48 AM

#20525

Chevy Cust Svc

Race Director

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Quote:

Originally Posted by TKgs2010

Steph,

Got a call from my Dealer this morning saying my order had been officially accepted by GM, so I guess the next step is the TPW. Please keep me updated as you get anything more.

Tom

Tom,

After checking in on your order, we can confirm that your TPW is indeed 07/10/2017.

Please feel free to reach back out for any future updates!

Best,

Angela O.
Chevrolet Customer Care

06-26-2017, 10:09 AM

#20526

Chevy Cust Svc

Race Director

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Quote:

Originally Posted by nuke_1

3 weeks since ordered had TPW for 6/26 any updates for order# VJNJZB Thank you appreciate what you do here!

Our pleasure, nuke_1! We were able to check back in on your order, but unfortunately, there haven't been any additional updates at this time.

Thank you for your continued patience!

Angela O.
Chevrolet Customer Care

06-26-2017, 10:14 AM

#20527

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by RockyWilson

I just wanted to thank you guys for this thread. I was able to go to the direct chat and give them my order #.

Target Production Week 7/10/17.
2018 Grand Sport 2LT ( Arctic White )

You're very welcome, Rocky.

We're glad to hear that you were able to utilize the chat, but please don't hesitate to reach back out for updates!

Kindly,

Angela O.
Chevrolet Customer Care

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RockyWilson (07-05-2017)

06-26-2017, 10:21 AM

#20528

Chevy Cust Svc

Race Director

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Quote:

Originally Posted by harry2

BTW, everything I have read about the GS is an understatement, this Vette is fantastic!

Congrats on your new 'Vette, Harry! If you come across any other questions in the future, please don't hesitate to reach back out.

Have a great day,

Angela O.
Chevrolet Customer Care

06-28-2017, 08:45 PM

#20529

CalJim

Instructor

Member Since: Oct 2007

Location: McKinney Texas

Posts: 177

Likes: 62

Received 24 Likes on 6 Posts

Quote:

Originally Posted by Chevy Cust Svc

Hi CalJim,

We appreciate you reaching out to us about your wife's new Grand Sport! We bet you're both excited. Currently her Admiral Blue Metallic Coupe has been scheduled for production with a tentative TPW of 6/26/17. Please touch base with us again next week!

Steph B
Chevrolet Customer Care

Steph B,
Any updates?
Thanks
Jim

06-29-2017, 11:22 AM

#20530

Chevy Cust Svc

Race Director

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Quote:

Originally Posted by CalJim

Steph B,
Any updates?
Thanks
Jim

Jim,

After looking into it, we can see that your 'Vette has been produced, but is waiting to be shipped. Please know, as timing could vary, your selling dealership will be in the best position to provide an outlook on shipping expectations.

Kindly,

Angela O.
Chevrolet Customer Care

In order to continuously improve our service, we’d also like to invite you to take a short 6-7 question survey. To complete the survey, click the link below. Thank you for your time.
https://www.inmoment.com/websurvey/a...tMethod=CalJim

06-29-2017, 11:30 AM

#20531

nuke_1

Advanced

Member Since: Jun 2017

Location: PA

Posts: 63

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Can you see if mine is built yet as well same TPW as Jims VJNJZB Thank you

06-29-2017, 03:30 PM

#20532

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by nuke_1

Can you see if mine is built yet as well same TPW as Jims VJNJZB Thank you

Good news, nuke_1! Your 'Vette has indeed been produced.

Shipping arrangements will take place next, and your selling dealer will be the best resource for additional details on that process.

Congrats!

Angela O.
Chevrolet Customer Care

In order to continuously improve our service, we’d also like to invite you to take a short 6-7 question survey. To complete the survey, click the link below. Thank you for your time!
https://www.inmoment.com/websurvey/a...tMethod=nuke_1

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nuke_1 (06-29-2017)

06-29-2017, 09:02 PM

#20533

Bvvet

Instructor

Member Since: May 2017

Location: Ct

Posts: 153

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Received 45 Likes on 31 Posts

Looking for status, TPW 2017-07-03, VKBQQ7

Hi
Will my VKBQQ7 GS be built this coming week, tpw says 2017-07-03, hope that is on schedule . Order status is 3300
Thankyou so much
Bill from Ct.

Last edited by Bvvet; 06-29-2017 at 09:03 PM. Reason: Typo

06-30-2017, 01:21 PM

#20534

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by Bvvet

Hi
Will my VKBQQ7 GS be built this coming week, tpw says 2017-07-03, hope that is on schedule . Order status is 3300
Thankyou so much
Bill from Ct.

Hey Bill,

After double checking, I can see that your TPW is still 07/03/2017.

However, keep in mind, this doesn't mean that the 'Vette is physically being built at that time.

Please don't hesitate to reach back out for progress updates!

Best,

Angela O.
Chevrolet Customer Care

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Bvvet (06-30-2017)

07-05-2017, 04:59 PM

#20535

Bvvet

Instructor

Member Since: May 2017

Location: Ct

Posts: 153

Likes: 100

Received 45 Likes on 31 Posts

Quote:

Originally Posted by Chevy Cust Svc

Hey Bill,

After double checking, I can see that your TPW is still 07/03/2017.

Hi Angela

I'm hoping to hear from you by the end of this week that my baby has
been born. Last TPW was week of 7/03/17 😊
Bill V in Ct.

07-06-2017, 08:18 AM

#20536

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,571

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Quote:

Originally Posted by Bvvet

Hi Angela

I'm hoping to hear from you by the end of this week that my baby has
been born. Last TPW was week of 7/03/17 😊
Bill V in Ct.

Good morning, Bill! I can confirm that your baby has indeed been born, but is now waiting to be shipped.

Please know, as timing could vary, your selling dealership will be in the best position to provide an outlook on shipping expectations.

Congrats!

Angela O.
Chevrolet Customer Care

In order to continuously improve our service, I’d also like to invite you to take a short 6-7 question survey. To complete the survey, click the link below. Thank you for your time!
https://www.inmoment.com/websurvey/a...ctMethod=Bvvet

The following users liked this post:

Bvvet (07-06-2017)

07-06-2017, 10:27 AM

#20537

Bvvet

Instructor

Member Since: May 2017

Location: Ct

Posts: 153

Likes: 100

Received 45 Likes on 31 Posts

Quote:

Originally Posted by Chevy Cust Svc

Good morning, Bill! I can confirm that your baby has indeed been born, but is now waiting to be shipped.

Angela
Do you know the date my Corvette was built??, July 3, or 5?
Thanks
Bill V

07-08-2017, 08:44 AM

#20538

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by Bvvet

Angela
Do you know the date my Corvette was built??, July 3, or 5?
Thanks
Bill V

Bill,

The build date for your 'Vette was 07/05/2017! I hope this info helps, but please feel free to ask any other questions you may have.

Best,

Angela O.
Chevrolet Customer Care