Chevrolet Customer Service order tracking thread

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07-19-2018, 05:35 PM

#21401

Chevy Cust Svc

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You're more than welcome, Trucon01.

After further review we see your order has now reached a point that requires following-up with your purchasing dealership. We kindly ask that you reach out to them at your earliest convenience for more information, and we're happy to have you as a member of the Chevrolet family!

Brandon J.

Quote:

Originally Posted by Trucon01

Hello aGain and happy 4th Angela!

Could I get 1 more update on WDGJ33?

Thanks for everything you do for this community

07-19-2018, 05:48 PM

#21402

Chevy Cust Svc

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Good evening, Nyvetteguy007.

We see that your order is moving toward the production process. Additionally, your order has been given a tentative TPW (target production week) of 09/24/2018. Please be advised, your TPW is subject to change and does not mean that the vehicle is physically being built at that time. Feel free to reach back out in the coming weeks for another update!

Brandon J.

Quote:

Originally Posted by Nyvetteguy007

Hi...Happy Fourth of July...can you check on my ZR1 order when you can?

Order # WFMZ7W

Thanks!

07-19-2018, 06:08 PM

#21403

Nyvetteguy007

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Location: Westchester County New York

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Quote:

Originally Posted by Chevy Cust Svc

Thanks Brandon!
Is there a chance it could move up?

Last edited by Nyvetteguy007; 07-19-2018 at 06:08 PM.

07-19-2018, 07:33 PM

#21404

Chevy Cust Svc

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Quote:

Originally Posted by Rob2000Vette

What is the status on order WFSCPM?

Thanks!

Hello, Rob. Still looks like your order has a TPW of 07/30/2018! Please feel free to check back then.

Angela O.

07-19-2018, 07:36 PM

#21405

Chevy Cust Svc

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Quote:

Originally Posted by ddrag1

Hi Angela,

Could you provide the status on order #WGHSKD? Thanks in advance.

Sure thing, ddrag1. Your order is scheduled for production with a tentative TPW of 08/13/2018! Please don't hesitate to check back for updates.

Angela O.

To learn more about our privacy policy, you can visit https://www.gm.com/privacy-statement.html.

07-19-2018, 07:38 PM

#21406

Chevy Cust Svc

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Quote:

Originally Posted by legman

Hello Angela,

Could you provide any status on order no. WGBXND ?

Thank you

Hey, legman. Looks like your order is scheduled for production with a TPW of 08/06/2018. Hope this helps!

Angela O.

To learn more about our privacy policy, you can visit https://www.gm.com/privacy-statement.html.

07-19-2018, 07:40 PM

#21407

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Quote:

Originally Posted by JanosNFS

Hi Angela,

Could you tell me what the status of my order is WGPCR9

Thank you!

Janos, your order is scheduled for production with a tentative TPW of 08/06/2018! Please feel free to check back closer to that date for further progress.

Angela O.

To learn more about our privacy policy, you can visit https://www.gm.com/privacy-statement.html.

07-19-2018, 07:43 PM

#21408

Chevy Cust Svc

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Quote:

Originally Posted by rpet001

Hello, long time since I was here but could you tell me a production date on WFQJMZ, a 2LZ coupe and Thanks...

Hi there, rpet001! After looking into it, I can see your order has a tentative TPW of 08/06/2018.

Angela O.

To learn more about our privacy policy, you can visit https://www.gm.com/privacy-statement.html.

07-19-2018, 07:46 PM

#21409

Chevy Cust Svc

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Quote:

Originally Posted by tlietha

Hi Angela - Could you please provide an update on order number WDXT9V?

Thank you very much!

Congrats, tlietha! Your 'Vette has been produced, and is now waiting to be shipped. As timing could vary, your selling dealership will be in the best position to provide an outlook on shipping expectations.

Angela O.

To continuously improve our service, complete the short survey linked below!
https://www.inmoment.com/websurvey/2...&Date=20180719

07-19-2018, 07:50 PM

#21410

Chevy Cust Svc

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Quote:

Originally Posted by LoveTwoFly

Hi Angela
Update please on WDBHH9
Thanks

Evening, Doug. Unfortunately, it looks like your TPW has been pushed back to 09/24/2018. I apologize for any inconvenience, and encourage you to continue checking in for updates!

Angela O.

07-19-2018, 07:58 PM

#21411

Chevy Cust Svc

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Quote:

Originally Posted by blade072

Hello Angela,
Any further updates on Order WDTPV6?
Thank you very much for your updates.
Jim

Hi, Jim. Your 'Vette has been produced, but is waiting to be shipped. As timing could vary, your selling dealer will be in the best position to provide an outlook on shipping expectations. Thanks for your understanding!

Angela O.

To continuously improve our service, complete the short survey linked below!
https://www.inmoment.com/websurvey/2...&Date=20180719

07-19-2018, 08:01 PM

#21412

Chevy Cust Svc

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Quote:

Originally Posted by BRCC

Hi Angela.
Just checking to see if I can get an Event status for this order WFCWJG
Thanks in advance.

Hi there, BRCC! Your order has been scheduled for production with a tentative TPW of 07/30/2018. Please feel free to check back for updates.

Angela O.

To learn more about our privacy policy, you can visit https://www.gm.com/privacy-statement.html.

07-19-2018, 08:05 PM

#21413

Chevy Cust Svc

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Quote:

Originally Posted by 96GS#007

Turns out it's easier just to use the Chevy chat.

My TPW is 8/13 and my event status is 3000

Apologies for the delay in communication! After looking into it, I can see that your tentative TPW is indeed 08/13/2018. Please feel free to check back for any updates.

Angela O.

To learn more about our privacy policy, you can visit https://www.gm.com/privacy-statement.html.

07-19-2018, 08:09 PM

#21414

Chevy Cust Svc

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Quote:

Originally Posted by Dodgeram082500

Can Get the order status of # WDGH52

Thank you Angela you have made the wait much easier.

Happy to help, Dodgeram082500! Looks like your 'Vette has been produced, but is waiting to be shipped. As timing could vary, your selling dealer will be in the best position to provide an outlook on shipping expectations.

Angela O.

To continuously improve our service, complete the short survey linked below!
https://www.inmoment.com/websurvey/2...&Date=20180719

07-19-2018, 08:13 PM

#21415

Chevy Cust Svc

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Quote:

Originally Posted by snakepit

Could you please check on my order WGFDH9
Thank you

Hi there, snakepit. I was able to follow up with your post on the other forum, but wanted to acknowledge this one as well. As mentioned, there haven't been any additional updates at this time. Please don't hesitate to continue checking back.

Angela O.

07-19-2018, 08:16 PM

#21416

Chevy Cust Svc

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Quote:

Originally Posted by VenomStriker

Hello Angela,

I'd like to check on order# WDBJW9. TPW was 7/16/18. Just wanted to check and make sure everything was on track.

Thanks!

Hello, VenomStriker. Your 'Vette has now been produced, but is waiting to be shipped. As timing could vary, see your selling dealer will be in the best position to provide an outlook on shipping expectations. Thanks for your understanding!

Angela O.

To continuously improve our service, complete the short survey linked below!
https://www.inmoment.com/websurvey/2...&Date=20180719

To learn more about our privacy policy, visit https://www.gm.com/privacy-statement.html.

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07-19-2018, 08:19 PM

#21417

Chevy Cust Svc

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Quote:

Originally Posted by C5_

Hi Angela,

Can you give me the current status of my order #WGFGCF

Thank you!

Hey, C5! I was able to check in on your order, and I can confirm you still have a TPW of 08/13/2018. Please feel free to reach out again closer to that date.

Angela O.

07-19-2018, 08:23 PM

#21418

Chevy Cust Svc

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Quote:

Originally Posted by Nyvetteguy007

Thanks Brandon!
Is there a chance it could move up?

Hey, Nyvetteguy007. There's always a chance the tentative TPW can change, including moving up! Please don't hesitate to continue checking back.

Angela O.

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Nyvetteguy007 (07-20-2018)

07-20-2018, 10:40 AM

#21419

blade072

Instructor

Member Since: Dec 2010

Location: Jefferson Ohio

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Quote:

Originally Posted by Chevy Cust Svc

Thank you Angela

07-20-2018, 11:16 AM

#21420

Deweyox

Instructor

Member Since: May 2018

Location: Porter Ranch CA

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Quote:

Originally Posted by Chevy Cust Svc

Thank you for reaching out, Deweyox.

At this time your order has reached a point that requires follow up with your selling dealership. Please touch base with them at your convenience for additional information.

Brandon J.

Took Delivery Last week...ANDDDDDD Loving It!