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Chevrolet Customer Service order tracking thread

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Old 09-25-2018, 11:09 AM
  #21621  
Repo Pilot
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Originally Posted by Chevy Cust Svc
Not a problem, Repo Pilot. We'll reach out to your involved dealership and see if we can get further updates from them. We'll follow up as soon as we have more information to share. Thank you for your continued patience and understanding.

Dani C.
Thanks Dani,

I do appreciate it. But it looks to me like these people were not telling me the truth about having an allocation available, so it is time for me to execute "Plan B" :-)

Thanks for your help. I understand the problem is the dealer and not GM -
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Old 09-25-2018, 03:05 PM
  #21622  
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Originally Posted by ***unza
Hi. Looking for an update on WHFX1M.
Thanks
Thanks for reaching back out! We do see that your VIN is 1G1YS2D63K5603045 and your order has reached a point that requires follow up with your selling dealership. Please touch base with them at your convenience for additional information.

Jenifer J.
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Old 09-25-2018, 03:08 PM
  #21623  
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Originally Posted by T.B. Sheehan
Is WJDRTX info now in the hands of the dealer?
Hello, T.B. Sheehan! Your vehicle has been produced. It is important to know that shipping arrangements will take place next and your selling dealer is the best source for additional details on that process. Congrats!

Jenifer J.
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Old 09-25-2018, 03:12 PM
  #21624  
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Originally Posted by snakepit
Could you check my order # WGFDH9
Thanks
Hi, snakepit! It looks like your order still has not been officially accepted by GM. Should you have any questions regarding this delay, we kindly ask that you continue working with your dealership.

Jenifer J.
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Old 09-25-2018, 03:31 PM
  #21625  
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Should I be contacting my dealer from here on out about WJKFNQ?
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Old 09-25-2018, 03:58 PM
  #21626  
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Originally Posted by Repo Pilot
Thanks Dani,

I do appreciate it. But it looks to me like these people were not telling me the truth about having an allocation available, so it is time for me to execute "Plan B" :-)

Thanks for your help. I understand the problem is the dealer and not GM -
Thank you for your patience, Repo Pilot. We reached out to your dealership and they informed us they will be issuing you a refund for your order. At this time, we kindly ask that you continue working with your dealership.

Jenifer J.
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Old 09-25-2018, 04:03 PM
  #21627  
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Originally Posted by JDSC7VETTE
Should I be contacting my dealer from here on out about WJKFNQ?
Hi, JDSC7VETTE! We're still showing your vehicle is scheduled for production. Keep in mind your TPW does not mean that the vehicle is physically being built at that time. At this time, you're welcome to reach out to our team for continued updates.

Jenifer J.
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Old 09-25-2018, 09:49 PM
  #21628  
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Originally Posted by Chevy Cust Svc
Thank you for your patience, Repo Pilot. We reached out to your dealership and they informed us they will be issuing you a refund for your order. At this time, we kindly ask that you continue working with your dealership.

Jenifer J.
Exactly Jenifer.

I will continue to work with this dealership until I get my deposit refunded :-)

And then.... Pilot's always have a plan B hahaha which I have already executed and have a code 2000.

I greatly appreciate you "motivating" them for me and for the others that may follow.

Best - RepoPilot
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Old 09-26-2018, 04:22 PM
  #21629  
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Originally Posted by Chevy Cust Svc
Hi, JDSC7VETTE! We're still showing your vehicle is scheduled for production. Keep in mind your TPW does not mean that the vehicle is physically being built at that time. At this time, you're welcome to reach out to our team for continued updates.

Jenifer J.
Thank you! I will check back at the end of the week or beginning of next to see if my car has been built.
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Old 09-27-2018, 05:45 AM
  #21630  
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Originally Posted by Slynky
I haven't done this before--didn't want to bother anyone unnecessarily...

Could you check the status of WJNZBD ? It should have a TPW of this week and since it will be Thursday soon, thought I'd see how things are going...

Thanks in advance !
Mine is also scheduled for this week. I hope they built it yesterday or going to today. You know years ago they used to say you don't want one built on a Monday or Friday.
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Old 09-27-2018, 07:38 AM
  #21631  
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Looking for some good news on WJGNP7. Thank you!
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Old 09-27-2018, 09:04 AM
  #21632  
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May I ask the current status of order WKWWFJ?

Thank you.
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Old 09-27-2018, 10:34 AM
  #21633  
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Hello! Kindly ask for an update on order #WKMMT6

Thank you!
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Old 09-27-2018, 08:46 PM
  #21634  
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Could you please provide an update on order #WKSBKF. Thanks
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Old 09-28-2018, 03:13 PM
  #21635  
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Is my car built yet? WJKFNQ
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Old 09-28-2018, 04:42 PM
  #21636  
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Originally Posted by JDSC7VETTE
Mine is also scheduled for this week. I hope they built it yesterday or going to today. You know years ago they used to say you don't want one built on a Monday or Friday.
Hi !

Seems to be taking a while here so I contacted my salesman and got an update...

He reported the plant is working 4 days a week and that my car went into production (probably) on Wednesday and was built yesterday. I'm at 3800. SO, perhaps they are on target with their estimates and yours was built, too.
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Old 09-28-2018, 05:55 PM
  #21637  
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Originally Posted by Slynky
Hi !

Seems to be taking a while here so I contacted my salesman and got an update...

He reported the plant is working 4 days a week and that my car went into production (probably) on Wednesday and was built yesterday. I'm at 3800. SO, perhaps they are on target with their estimates and yours was built, too.
Thanks! I hope you are right.
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Old 10-01-2018, 06:10 AM
  #21638  
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Could you check on my order WGFDH9
Thanks
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Old 10-01-2018, 07:54 AM
  #21639  
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WJWGNQ Grand Sport, 2LT, A8, Sebring Orange, Coupe, Kalahari Interior.
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Old 10-01-2018, 01:17 PM
  #21640  
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Hello, can I please get a status check on order WJVZ77? Is the TPW still slated for next week?
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