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Chevrolet Customer Service order tracking thread

Old 03-02-2018, 03:35 PM
  #21061  
kennyjames21
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Originally Posted by RADVETTE1
Hello Angela
I have confirmed the order number with the dealer as VWXK8D it is a 19 Grand Sport - Canadian Order. Status #3000 I was just told it went from week of March 19 to April 2 by the dealer. If you would be kind enough to confirm it would be appreciated.

Regards
Rob
Hey RADVETTE1 what day did you place your order?

Thanks,

Ken
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Old 03-03-2018, 03:41 AM
  #21062  
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Originally Posted by kennyjames21
Hey RADVETTE1 what day did you place your order?

Thanks,

Ken
Hello Ken, placed it in late October I believe, it was to be a 18 but that order did not get accepted by GM. Why do you ask?
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Old 03-03-2018, 03:11 PM
  #21063  
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Originally Posted by Chevy Cust Svc
Hey Jerry,

Your order is moving toward the production process with a tentative TPW of 03/12/2018! Please feel free to check back closer to that date for further progress.

Best,

Angela O.
Chevrolet Customer Care

To learn more about our privacy policy, visit https://www.gm.com/privacy-statement.html.
Hi Angela, I haven't checked in a few weeks, any updates on VWXDH3? Jerry

Last edited by jerry gollnick; 03-03-2018 at 03:12 PM. Reason: forgot to put something in.
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Old 03-05-2018, 12:31 PM
  #21064  
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Originally Posted by whitec7
Thank you very much
You're very welcome, whitec7!

Congrats,

Angela O.
Chevrolet Customer Care
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Old 03-05-2018, 02:59 PM
  #21065  
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Originally Posted by RADVETTE1
Hello Angela
I have confirmed the order number with the dealer as VWXK8D it is a 19 Grand Sport - Canadian Order. Status #3000 I was just told it went from week of March 19 to April 2 by the dealer. If you would be kind enough to confirm it would be appreciated.

Regards
Rob
Thanks for letting me know, Rob! As my systems are primarily set up to assist customers in the United States, your selling dealer will be best equipped to provide further insight regarding your order status.

Warmly,

Angela O.
Chevrolet Customer Care
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Old 03-05-2018, 03:04 PM
  #21066  
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Originally Posted by kennyjames21
Thank you Angela! You are the best customer service lady, of all time. Of all time.

Ken
You're most welcome, Ken! Thanks for the kind words.

Cheers,

Angela O.
Chevrolet Customer Care
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Old 03-05-2018, 03:10 PM
  #21067  
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Originally Posted by jerry gollnick
Hi Angela, I haven't checked in a few weeks, any updates on VWXDH3? Jerry
Hey Jerry,

Looks like your order is still scheduled for production with a TPW of 03/12/2018! Please feel free to continue checking back for updates.

Kindly,

Angela O.
Chevrolet Customer Care
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Old 03-05-2018, 03:43 PM
  #21068  
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Angela,
Any update on VXGFKP ? Thanks.
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Old 03-05-2018, 06:46 PM
  #21069  
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Hello Angela. My order number is VVCV4G. According to my OnStar, my Corvette is located in Kansas City, KS at the GM Fairfax Assembly Plant in the parking lot near the train tracks. It has been there for the last 12 days at 4B00 status. I got an email this morning that I am at status 4200. However, I logged in and I see it is still sitting in the exact same spot.

I am here in San Francisco. How long should I expect until it reaches California?
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Old 03-05-2018, 07:32 PM
  #21070  
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Hi Angela,

Please check on order VWCNF1. I ordered the car from Kerbeck Corvette and I live in California. Thank you.
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Old 03-05-2018, 07:37 PM
  #21071  
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Angela: One final update on VVSQFF from MacMulkin. Thanks!
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Old 03-06-2018, 10:52 AM
  #21072  
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Hi Angela,

Would you be so kind to check status of my soon to be born Grand Sport, order #VWWGQJ ?

Thanks much,
Jim
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Old 03-06-2018, 04:58 PM
  #21073  
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Good Evening Angela,

When you have time can you look into order #VXXHX2?

I only ordered last week but have already heard from Shane Webb visa vi the Museum Delivery so I believe the ball may be rolling...

Thank in advance,
Logan
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Old 03-07-2018, 01:38 PM
  #21074  
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Good Afternoon Angela,

When you have time can you look into my order #VZDJ2T? The order was just placed and didn't have a "loose" tpw associated with it? I think it is at 3000, looking for a rough date to plan cleaning my garage : )

Thank in advance,
Bob
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Old 03-07-2018, 03:32 PM
  #21075  
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Hello Angela, could you check VVHFN5, thank you
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Old 03-08-2018, 10:52 AM
  #21076  
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Originally Posted by garth64
Angela,
Any update on VXGFKP ? Thanks.
Morning Garth,

Still looks like your order is moving toward the production process with a TPW of 03/26/2018!

Warmly,

Angela O.
Chevrolet Customer Care
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Old 03-08-2018, 10:58 AM
  #21077  
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Originally Posted by Carlos Thomas
Hello Angela. My order number is VVCV4G. According to my OnStar, my Corvette is located in Kansas City, KS at the GM Fairfax Assembly Plant in the parking lot near the train tracks. It has been there for the last 12 days at 4B00 status. I got an email this morning that I am at status 4200. However, I logged in and I see it is still sitting in the exact same spot.

I am here in San Francisco. How long should I expect until it reaches California?
Hello Carlos,

After looking into it, I do see that your 'Vette is in transit. From this point, your selling dealer will be in the best position to provide estimated delivery times.

Thank you for your patience,

Angela O.
Chevrolet Customer Care

In order to continuously improve our service, I'd also like to invite you to take a short survey. To complete the survey, click the link below!
https://www.inmoment.com/websurvey/2...&Date=20180308
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Old 03-08-2018, 11:02 AM
  #21078  
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Originally Posted by cowboy100
Hi Angela,

Please check on order VWCNF1. I ordered the car from Kerbeck Corvette and I live in California. Thank you.
Hey cowboy100,

At this time, your order has reached a point that requires follow up with your selling dealer. Please touch base with them at your convenience for additional information!

Thank you for your understanding,

Angela O.
Chevrolet Customer Care

In order to continuously improve our service, I'd also like to invite you to take a short survey. To complete the survey, click the link below!
https://www.inmoment.com/websurvey/2...&Date=20180308
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Old 03-08-2018, 11:47 AM
  #21079  
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Originally Posted by DAC17
Angela: One final update on VVSQFF from MacMulkin. Thanks!
Hey Dave,

Looks like your 'Vette is still scheduled for production with a TPW of 03/12/2018!

Best,

Angela O.
Chevrolet Customer Care
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Old 03-08-2018, 11:50 AM
  #21080  
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Originally Posted by jimjimsC7
Hi Angela,

Would you be so kind to check status of my soon to be born Grand Sport, order #VWWGQJ ?

Thanks much,
Jim
Sure thing, Jim! After looking into it, I can see that your order is scheduled for production with a TPW of 03/12/2018. Please feel free to check back for additional progress.

Kindly,

Angela O.
Chevrolet Customer Care

To learn more about our privacy policy, visit https://www.gm.com/privacy-statement.html.
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