Chevrolet Customer Service order tracking thread

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03-06-2019, 08:27 PM

#22061

Chevy Cust Svc

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Quote:

Originally Posted by c5c6c7

Thank you so much!! You wouldn't possibly know the the VIN #?

Your VIN is 1G1Y22D98K5801923. Hope that helps!

Jenifer J.

03-06-2019, 08:30 PM

#22062

Chevy Cust Svc

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Quote:

Originally Posted by surfnkd

Well nice to meet you Kate, hope your day is going well. When you get a chance I would appreciate it if you could check on WTTPH7 for me.
Thank you so much and have a great day!

Thanks for reaching out, surfnkd! Your order is moving toward the production process. There's no TPW to share at this time, but you're welcome to check back with us later. Have a great evening!

Jenifer J.

03-06-2019, 08:34 PM

#22063

Chevy Cust Svc

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Quote:

Originally Posted by HDMunky

This is my first post, so I hope I do this right. Can you please check on order WTDN8V? I was told it was scheduled for production week of 3/4. Thank you so much!

Hi, HDMunky! We currently show that the vehicle has been produced, but is waiting to be shipped. Since timing could vary, please see your selling dealership at your convenience since they are in the best position to provide an outlook on shipping expectations.

Thanks for reaching out!

Jenifer J.

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03-06-2019, 08:38 PM

#22064

Chevy Cust Svc

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Quote:

Originally Posted by boss2k

Kate

WTDX3X -- this is my production week

Could you please check if there is any status update ?

Thanks

Hi, boss2k! Looks like your vehicle hasn't been produced yet and still has a listed TPW of 03/04/19; however, you're welcome to check back with us soon to see if further progress has been made.

Jenifer J.

03-06-2019, 08:39 PM

#22065

HDMunky

2nd Gear

Member Since: Nov 2018

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Thank you so much Jenifer! Have a wonderful night!!

03-06-2019, 08:41 PM

#22066

Chevy Cust Svc

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Quote:

Originally Posted by BudgetPlan1

Hello,

Could you check order WRXR3S ?

Thank you.

Thanks for reaching out again, BudgetPlan1! We currently show that the vehicle has been produced, but is waiting to be shipped. Since timing could vary, please see your selling dealership as they are in the best position to provide an outlook on shipping expectations.

Jenifer J.

03-06-2019, 08:42 PM

#22067

Chevy Cust Svc

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Quote:

Originally Posted by HDMunky

Thank you so much Jenifer! Have a wonderful night!!

My pleasure! Have a good night

Jenifer J.

03-06-2019, 08:48 PM

#22068

BudgetPlan1

Le Mans Master

Member Since: Aug 2004

Location: NE OH

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St. Jude Donor '09-'10

Quote:

Originally Posted by Chevy Cust Svc

Thanks! No hurry now, winter is back here up North. Doh!

03-07-2019, 06:29 AM

#22069

surfnkd

Instructor

Member Since: Sep 2013

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Quote:

Originally Posted by Chevy Cust Svc

Thank you for the update Jenifer!

03-07-2019, 10:07 AM

#22070

boss2k

Burning Brakes

Member Since: Jan 2019

Location: Atlanta, GA

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Quote:

Originally Posted by Chevy Cust Svc

Thanks , does it mean its in production or can you tell if production has started. Is TPW of 03/04/19 week is a tentative date and not actual production week?

03-07-2019, 09:17 PM

#22071

Glennm27

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2017 C7 of the Year Finalist

St. Jude Contributor

Can you please check WTRWH8 and let me know which Event code it is currently at. Thanks

03-07-2019, 09:22 PM

#22072

boss2k

Burning Brakes

Member Since: Jan 2019

Location: Atlanta, GA

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Quote:

Originally Posted by boss2k

Thanks , does it mean its in production or can you tell if production has started. Is TPW of 03/04/19 week is a tentative date and not actual production week?

Dealer called and informed my car is built yesterday will be here by 12th ETA, does that really take so long as its around 350 miles from Kentucky to Atlanta should come by road within a day , understand it may take couple of days to get onto the truck

03-08-2019, 07:47 AM

#22073

Preshenne

Instructor

Member Since: Feb 2014

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Just received notice from Chev that car was built have VIN #...1961. Woo Hoo.

03-08-2019, 04:38 PM

#22074

boss2k

Burning Brakes

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Quote:

Originally Posted by Preshenne

Just received notice from Chev that car was built have VIN #...1961. Woo Hoo.

how do you get notice ? Did dealer send you ? My dealer just told me verbally that car is built.

03-08-2019, 09:33 PM

#22075

Preshenne

Instructor

Member Since: Feb 2014

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I was using the Chevy Cars site Chat feature. They will provide order status thru the chat function if you stick with them. Last night they said its built and provided VIN.

03-10-2019, 09:43 PM

#22076

boss2k

Burning Brakes

Member Since: Jan 2019

Location: Atlanta, GA

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Quote:

Originally Posted by boss2k

Hello

Whats the status of my order, WTDX3X , dealer says its built and waiting to be shipped. Could you please confirm ?

How long it take to ship?

Thanks

03-11-2019, 05:50 AM

#22077

snakepit

Racer

Member Since: Jul 2013

Posts: 399

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Could you please check my order WPHB4C
Thank you

03-11-2019, 10:03 AM

#22078

Chevy Cust Svc

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Hey, c5c6c7. I would be happy to provide it. Send me an email to socialmedia@gm.com, ATTN: Kate P. with your order number and I can send it over!

Kate P.

Quote:

Originally Posted by c5c6c7

Thank you so much!! You wouldn't possibly know the the VIN #?

03-11-2019, 10:14 AM

#22079

Chevy Cust Svc

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Hey, boss2k. It looks like at this time, the vehicle has been produced, but is waiting to be shipped. Since timing could vary, please see your selling dealership at your convenience since they are in the best position to provide an outlook on shipping expectations.

Kate P.

Quote:

Originally Posted by boss2k

Thanks , does it mean its in production or can you tell if production has started. Is TPW of 03/04/19 week is a tentative date and not actual production week?

03-11-2019, 10:24 AM

#22080

Chevy Cust Svc

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Member Since: Mar 2010

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Good morning, Glennm27. Your order has been scheduled for production. Your tentative TPW (target production week) 3/18/2019, this is order code 3400. We hope this helps!

Kate P.

Quote:

Originally Posted by Glennm27

Can you please check WTRWH8 and let me know which Event code it is currently at. Thanks

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Glennm27 (03-11-2019)