Extreme Oil Leak!!
03-13-2014, 03:28 PM
#281
Don't you find it odd that when the dealer FIRST looked at the car(and cleaned it up) they said they didn't find any leaks, yet under further questioning by the owner at a later date, they then said they replaced the oil filter because it had a faulty gasket?
They didn't find the faulty gasket on the oil filter during a second trip to the dealer for oil being all over the engine compartment, and they originally claimed there were no leaks found during their exhaustive investigation as to why there was oil all over the engine and the engine was two quarts low on oil.
Also odd that within minutes after the first start of the car at Bowling Green it was run to a high RPM(and high oil pressure) on the chassis dyno and the oil filter gasket didn't fail under the exact conditions laid out by the dealer to the OP upon further questioning.
Every time I've had my car(s) in for warranty work, I signed off that the work had been done and I received a copy of the paper work that described the work performed and the parts replaced. If the dealer had replaced the oil filter and added two quarts of oil, it should be on the paperwork he received after the warranty work was completed during the original visit to the dealer. If the OP will see if his paperwork shows that a new oil filter was installed, I will consider the case closed. But.......if it doesn't show that.....the story is not over, IMHO.
They didn't find the faulty gasket on the oil filter during a second trip to the dealer for oil being all over the engine compartment, and they originally claimed there were no leaks found during their exhaustive investigation as to why there was oil all over the engine and the engine was two quarts low on oil.
Also odd that within minutes after the first start of the car at Bowling Green it was run to a high RPM(and high oil pressure) on the chassis dyno and the oil filter gasket didn't fail under the exact conditions laid out by the dealer to the OP upon further questioning.
Every time I've had my car(s) in for warranty work, I signed off that the work had been done and I received a copy of the paper work that described the work performed and the parts replaced. If the dealer had replaced the oil filter and added two quarts of oil, it should be on the paperwork he received after the warranty work was completed during the original visit to the dealer. If the OP will see if his paperwork shows that a new oil filter was installed, I will consider the case closed. But.......if it doesn't show that.....the story is not over, IMHO.
This is what the OP posted.....
"Here's the crazy part. The car is no longer leaking. They cannot find a leak anywhere. They filled the oil full, tried different RPM ranges, and the engine didn't lose a drop of oil.
They said they called into the higher up GM service center (whatever the corporate service place is called) to report the issue and to see if they can get any ideas on what caused this. They'll keep the car another day and see if they can reproduce the leak. If not, it will be released."
Now, why would the dealer say that and then take it all the way to the GM service center if they had found the oil filter gasket faulty and replaced it? There's a lot of BS being slung around and it's not from the one's being accused of it.
"Here's the crazy part. The car is no longer leaking. They cannot find a leak anywhere. They filled the oil full, tried different RPM ranges, and the engine didn't lose a drop of oil.
They said they called into the higher up GM service center (whatever the corporate service place is called) to report the issue and to see if they can get any ideas on what caused this. They'll keep the car another day and see if they can reproduce the leak. If not, it will be released."
Now, why would the dealer say that and then take it all the way to the GM service center if they had found the oil filter gasket faulty and replaced it? There's a lot of BS being slung around and it's not from the one's being accused of it.
03-13-2014, 03:32 PM
#282
Le Mans Master
03-13-2014, 03:59 PM
#283
Melting Slicks
A lot of us wonder why he is here as well? Is his goal to save the world from C7s? He looks at every opportunity to debase the C7, GM and every one of us who bought a C7. There are no widespread reports of C7s losing oil. It was one car out of over 20,000. We may never know what happened. We do know it wasn't some catastrophic fail. Hopefully, the OP will have no further problems and the dealership will follow up to insure that the problem is solved. GM customer service should also follow up on this issue and offer the OP something for his trouble.
Last edited by SRQStingray; 03-13-2014 at 04:03 PM.
03-13-2014, 04:32 PM
#284
Instructor
Member Since: Dec 2013
Posts: 248
Likes: 0
Received 0 Likes
on
0 Posts
BINGO!
Seeing as most people are more likely to post problems than to post all the good experiences, using any forum to measure the performance/failure statistics of any auto is really pretty stupid and displays an absolute lack of understanding about how forums work.
Many people who have no interest in reading forums daily will only turn to a forum when they are seeking answers to a problem they may have. That FACT alone would skew any statistical data toward the negative side.
I've had my C7 for 850 miles and haven't had a single problem. This car does have one feature that can sometimes get annoying. Almost everywhere I go, people have to stop me as I walk towards or away from my car to tell me how beautiful it is. That's NOT an exaggeration.
Seeing as most people are more likely to post problems than to post all the good experiences, using any forum to measure the performance/failure statistics of any auto is really pretty stupid and displays an absolute lack of understanding about how forums work.
Many people who have no interest in reading forums daily will only turn to a forum when they are seeking answers to a problem they may have. That FACT alone would skew any statistical data toward the negative side.
I've had my C7 for 850 miles and haven't had a single problem. This car does have one feature that can sometimes get annoying. Almost everywhere I go, people have to stop me as I walk towards or away from my car to tell me how beautiful it is. That's NOT an exaggeration.
03-13-2014, 04:41 PM
#285
Instructor
Member Since: Dec 2013
Posts: 248
Likes: 0
Received 0 Likes
on
0 Posts
Joe,
I think you've been on Skid Row too long. It's sad that the road you have chosen has brought you to this state of affairs. You obviously don't like GM at all and seeing as this is a forum concerning a particular GM car I can't understand why you would waste your time on this forum. Is your life really that miserable and empty. That's not a question. Your board name tells me all I need to know.
I think you've been on Skid Row too long. It's sad that the road you have chosen has brought you to this state of affairs. You obviously don't like GM at all and seeing as this is a forum concerning a particular GM car I can't understand why you would waste your time on this forum. Is your life really that miserable and empty. That's not a question. Your board name tells me all I need to know.
03-13-2014, 04:45 PM
#286
The guy has driven over 100 miles on the car now without a problem, throughout the rev range. If there truly was something wrong with the car, it didn't magically heal itself. Maybe the dealer screwed something up on the PDI and blamed it on a gasket. I can't prove that they didn't nor can anybody. However, for a car to lose that amount of oil and now all of the sudden it's fine indicates to me that it was something silly and similar in seriousness to a loose gasket and not a catastrophic engine failure. His engine would be toast by now.
03-13-2014, 05:16 PM
#287
What no one knows is what the Chevrolet dealer knows. To assume that it was confined to a loose oil filter gasket sealing point is fine. However, tracing the OP's writings as JoeC5 did, seems to arouse suspicion, and questions. JoeC5 is doing just that. I don't see why that's an issue. Do you?
03-13-2014, 05:21 PM
#288
Instructor
Member Since: Dec 2013
Posts: 248
Likes: 0
Received 0 Likes
on
0 Posts
Sure. However, if there was a real problem with the engine and it was spewing oil like that, there is no way the dealer could have fixed it in that time frame. It would be a new engine installation. So, we can deduce that it was something that was likely overlooked at PDI and either there was a gasket leak of some nature or the dealer made a mistake and is embarrassed. Regardless, the fix was obviously easy in nature and the engine is fine. This is not indicative of a problem with C7s overall.
I'm certain it was nothing major. This happened at 11 miles definitely the period where a mfg error like a loose oil line would surface. If it was serious, more serious symptoms would have surfaced by now.
03-13-2014, 05:39 PM
#289
Sure. However, if there was a real problem with the engine and it was spewing oil like that, there is no way the dealer could have fixed it in that time frame. It would be a new engine installation. So, we can deduce that it was something that was likely overlooked at PDI and either there was a gasket leak of some nature or the dealer made a mistake and is embarrassed. Regardless, the fix was obviously easy in nature and the engine is fine. This is not indicative of a problem with C7s overall.
03-13-2014, 05:52 PM
#290
Intermediate
Member Since: Sep 2013
Posts: 29
Likes: 0
Received 0 Likes
on
0 Posts
03-13-2014, 06:52 PM
#291
Safety Car
Last edited by Big Dan 427; 03-13-2014 at 06:58 PM.
03-13-2014, 07:53 PM
#292
Intermediate
Member Since: Sep 2013
Posts: 29
Likes: 0
Received 0 Likes
on
0 Posts
But Acura has been adrift product-wise for years. The company stopped trying a long time ago. They're cars for people who don't like cars.
And they need to stop trotting out the NSX concept every auto show. At this point it's like watching some pudgy housewife show you her tattoo to prove she was cool once.
03-13-2014, 07:54 PM
#293
Team Owner
Total agree. I used to be an auto mechanic back a long time ago and I've had plenty of cars in my 62 years. I'm certain this was a silly error like a loose oil line or a bad filter gasket seal. I'm sure the first thing the dealer did was to tighten everything related to the oil and even if it may have felt tight obviously it wasn't. The OP may have been BSed by the dealer not wanting to admit they found a loose oil line.
I'm certain it was nothing major. This happened at 11 miles definitely the period where a mfg error like a loose oil line would surface. If it was serious, more serious symptoms would have surfaced by now.
I'm certain it was nothing major. This happened at 11 miles definitely the period where a mfg error like a loose oil line would surface. If it was serious, more serious symptoms would have surfaced by now.
And, if the dealer found such a leak, why didn't he say that on the repair slip? In fact the dealer originally said he could not find a leak and later, after additional questioning, said they replaced the oil filter because it had a faulty gasket. If there was a leak somewhere on the engine, then it was the dealer's responsibility to inform GM of what they did to repair the car under warranty, not BS the owner of the car. How do you believe that GM comes up with TSB's or make running changes in the car's design, if they don't get truthful feedback from their dealers.
I hope the OP doesn't have any more problems of this nature with his car, but I sure wouldn't call it "case closed" after 100 miles of driving.
Last edited by JoesC5; 03-13-2014 at 08:01 PM.
03-13-2014, 11:57 PM
#294
JoesC5,
When would you call the case closed? After a 1000, 5000 or maybe 10000 miles. Just wondering when would you be comfortable that it will not spew oil again. I do think there are some discrepencies with the dealers explanation.
As a former Service manager at a BMW store, all work comleted under warranty had to be on a workorder for the dealer to get paid. The OP should have paperwork that that reflects everything done. Just saying.
When would you call the case closed? After a 1000, 5000 or maybe 10000 miles. Just wondering when would you be comfortable that it will not spew oil again. I do think there are some discrepencies with the dealers explanation.
As a former Service manager at a BMW store, all work comleted under warranty had to be on a workorder for the dealer to get paid. The OP should have paperwork that that reflects everything done. Just saying.
03-14-2014, 06:22 AM
#295
Team Owner
JoesC5,
When would you call the case closed? After a 1000, 5000 or maybe 10000 miles. Just wondering when would you be comfortable that it will not spew oil again. I do think there are some discrepencies with the dealers explanation.
As a former Service manager at a BMW store, all work comleted under warranty had to be on a workorder for the dealer to get paid. The OP should have paperwork that that reflects everything done. Just saying.
When would you call the case closed? After a 1000, 5000 or maybe 10000 miles. Just wondering when would you be comfortable that it will not spew oil again. I do think there are some discrepencies with the dealers explanation.
As a former Service manager at a BMW store, all work comleted under warranty had to be on a workorder for the dealer to get paid. The OP should have paperwork that that reflects everything done. Just saying.
Who knows how long it might take before I would call the case closed. I sure wouldn't at 100 miles if I believed that I was being BS'd by the dealer as to what they found and what thy did to correct the oil leak.
I didn't feel the case was closed on the possibility of my LS7 dropping an exhaust valve at 28,000 miles and 5 years, until I replaced the heads with aftermarket PRC265 heads made up of 100% all new non GM components. Just because I didn't drop a valve during the first 28,000 miles, didn't mean it wouldn't happen later, as there is no magic cutoff mileage that you reach and can never drop a valve after you reach that number.
I drove my Z06 for the last several years with the thought that I could end up on the side of the road a thousand miles from home at any time. Even though I had the 5 year warranty that would have replaced my engine, I still didn't want to drop a valve. Two days after my warranty ran out, new heads were on my Z06. At least now I can drive my Z06 and not worry as to when the other shoe is going to drop.
I feel for the OP as I don't believe his dealer has been truthful with him, thus how does he know the "case is closed" or if(when) it might happen again. Sure he has a warranty, but does he really want to always wonder if today is the day his car will leave him stranded on the side of the road.
03-14-2014, 09:21 AM
#296
Le Mans Master
JoesC5,
When would you call the case closed? After a 1000, 5000 or maybe 10000 miles. Just wondering when would you be comfortable that it will not spew oil again. I do think there are some discrepencies with the dealers explanation.
As a former Service manager at a BMW store, all work comleted under warranty had to be on a workorder for the dealer to get paid. The OP should have paperwork that that reflects everything done. Just saying.
When would you call the case closed? After a 1000, 5000 or maybe 10000 miles. Just wondering when would you be comfortable that it will not spew oil again. I do think there are some discrepencies with the dealers explanation.
As a former Service manager at a BMW store, all work comleted under warranty had to be on a workorder for the dealer to get paid. The OP should have paperwork that that reflects everything done. Just saying.
I think it is possible that it could have been something like a loose dip stick, or pressure from overfill blowing past dipstick. The dealer may have changed the oil filter just to put the customer at ease knowing 'something' had been done. Or perhaps, after further inspection and test driving, it really was the cause.
03-14-2014, 09:37 AM
#297
Drifting
Car is out on the road, driving fine.
Put 100 miles on it the past two days without incident.
The amount of attention this car gets is insane. I've yet to see another C7 out on the road here, and people gawk and stare everywhere I go.
Coworkers are all coming up to me this morning asking me questions and giving me compliments.
I absolutely am in love with this car. My supercharged Mustang is a blast to drive, but it is nothing like this car. This is a dream come true.
Put 100 miles on it the past two days without incident.
The amount of attention this car gets is insane. I've yet to see another C7 out on the road here, and people gawk and stare everywhere I go.
Coworkers are all coming up to me this morning asking me questions and giving me compliments.
I absolutely am in love with this car. My supercharged Mustang is a blast to drive, but it is nothing like this car. This is a dream come true.
Great to hear!
hopefully the rest of your ownership will be trouble free...love the car
03-14-2014, 10:42 PM
#298
Racer
Member Since: Jan 2011
Posts: 267
Likes: 0
Received 0 Likes
on
0 Posts
C7Pimp
I had almost the same thing happen to a full size 1969 Chevy and the problem was a leaking water pump. Only difference .... It did not "heal" itself. And that was a different era!
In Alabama the dealer must make three attempts at resolution. I had an unbelievable battle with Ford and ultimately got a new T-Bird. Lemon laws work but prepare for a hassle!
I had almost the same thing happen to a full size 1969 Chevy and the problem was a leaking water pump. Only difference .... It did not "heal" itself. And that was a different era!
In Alabama the dealer must make three attempts at resolution. I had an unbelievable battle with Ford and ultimately got a new T-Bird. Lemon laws work but prepare for a hassle!
03-15-2014, 10:33 AM
#300
Le Mans Master
Hey he can go to a dealer and have the vin pulled to see what shows up. If nothing than dealer never wrote it up if they did what did they write up.
z51vett
Doug
z51vett
Doug