Mobil 1 Use ONLY
01-13-2015, 04:32 PM
#1
Former Vendor
Thread Starter
Mobil 1 Use ONLY
To: Chevrolet, Buick, and GMC Dealers
The 2014-2015 Chevrolet Complete Care Program for Corvettes was designed to take into account the preferred Mobil 1 oil choice of many Corvette owners. As a reminder, dealers are required to use Mobil 1 when performing oil changes on ALL 2014-2015 Corvettes through the Chevrolet Complete Care Program. Current reimbursement levels for Corvette are based on Mobil 1 usage. Please remind all personnel that only Mobil 1 should be used. In addition, please refer to GlobalConnect message # G_0000205212 for details on dry sump equipped (Z51, Z52, and Z06) Corvettes.
In the event a customer paid an upcharge for Mobil 1 under the Chevrolet Complete Care Program, customers should be directed to contact Chevrolet Customer Service representatives, socialmedia@gm.com, for assistance on reimbursement.
The 2014-2015 Chevrolet Complete Care Program for Corvettes was designed to take into account the preferred Mobil 1 oil choice of many Corvette owners. As a reminder, dealers are required to use Mobil 1 when performing oil changes on ALL 2014-2015 Corvettes through the Chevrolet Complete Care Program. Current reimbursement levels for Corvette are based on Mobil 1 usage. Please remind all personnel that only Mobil 1 should be used. In addition, please refer to GlobalConnect message # G_0000205212 for details on dry sump equipped (Z51, Z52, and Z06) Corvettes.
In the event a customer paid an upcharge for Mobil 1 under the Chevrolet Complete Care Program, customers should be directed to contact Chevrolet Customer Service representatives, socialmedia@gm.com, for assistance on reimbursement.
01-13-2015, 04:33 PM
#2
Moderator
Finally. Absolute confirmation of what dealers are supposed to be doing. Way to go for posting this, Ken!
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01-13-2015, 04:38 PM
#4
Former Vendor
Thread Starter
Thanks Z!
As always, my pleasure to bring the latest and most accurate news.
That's why I stayed here as the GM of the new dealership after I sold it!
As always, my pleasure to bring the latest and most accurate news.
That's why I stayed here as the GM of the new dealership after I sold it!
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Skid Row Joe (10-21-2015)
01-13-2015, 04:39 PM
#5
Safety Car
My dealer refused to do Mobil 1 and stated that was not the specifications for it.
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Skid Row Joe (10-21-2015)
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Skid Row Joe (10-21-2015)
01-13-2015, 04:40 PM
#7
Moderator
Already working on adding link to this thread to both the Manuals, Reference Material, Online Order Guide, Order Tracking, etc. sticky and the DIY, FAQ's and TIPS sticky.
I'll also sticky this thread.
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01-13-2015, 04:40 PM
#8
Le Mans Master
Do you have the Bulletin in PDF format so I can have it at the ready?
OR is there a Bulletin # I can refer the dealer to look up?
OR is there a Bulletin # I can refer the dealer to look up?
Last edited by BOBSZ06; 01-13-2015 at 04:43 PM.
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Skid Row Joe (10-21-2015)
01-13-2015, 04:40 PM
#9
Former Vendor
Thread Starter
Feel free to print this and take it to your dealer...and if you paid extra make sure to call the number posted for a refund!
PS...please keep us in mind if you need parts, accessories, or a protection instead of buying it from a "poser" working for a used car dealership!
PS...please keep us in mind if you need parts, accessories, or a protection instead of buying it from a "poser" working for a used car dealership!
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Skid Row Joe (10-21-2015)
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01-13-2015, 04:54 PM
#11
Safety Car
I just called my local dealer and again inquired. They claim when pulling up my VIN no bulletins tell them to change to Mobil 1 and that message number is not attributes to my car. Idk what all that means but what do I do from here?
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Skid Row Joe (10-21-2015)
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Skid Row Joe (10-21-2015)
01-13-2015, 05:05 PM
#13
Moderator
I assume that this bulletin is quite new and all dealer service personnel are probably not aware of it yet. Print out the first post and take it to the dealer. If they still won't do Mobil 1, find a different (competent) dealer.
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01-13-2015, 05:14 PM
#14
Burning Brakes
THANKS all!
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01-13-2015, 05:15 PM
#15
Safety Car
Apparently GM has just re-thought their policy on these high performance engines they warranty for 100,000 miles 
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01-13-2015, 05:18 PM
#16
Le Mans Master
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01-13-2015, 05:22 PM
#18
Safety Car
Where is the official form to dealers telling them to use Mobil 1?
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Skid Row Joe (10-21-2015)
01-13-2015, 05:24 PM
#19
Safety Car
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Skid Row Joe (10-21-2015)
01-13-2015, 05:32 PM
#20
Former Vendor
Thread Starter
Tell your dealer to look in GM Global Connect: Ref. number: Service / Service Operations / G_0000208346
The notification is there under the number above. Published today, 1/13/15.
If you have any issues with your dealer, contact Chevy Customer Care, socialmedia@gm.com.
The notification is there under the number above. Published today, 1/13/15.
If you have any issues with your dealer, contact Chevy Customer Care, socialmedia@gm.com.
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