67pete

Sorry can't stop when I feel like I been misled.

Normally I would expect to see something mentioned on a 'document' as to where it is valid....

mksz51

Buyer beware. Lesson of life. I'd advise you to swallow the bitterness and move on. Dwelling on it will only remove your joy in owning the car. Life's too short and $1500 over the life of the car isn't worth losing sleep and peace of mind over.

owc6

Everyone has some sort of this thing happen about something at one point or another.

ZMan64

The $1,477 lifetime oil change is a dealer add on, not a GM/Chevrolet plan, plain and simple. The onus to prove otherwise is on you. Either take advantage of what you've already paid for or let it go as has been suggested, and take it as a reminder to more closely read the contract and ask questions before signing next time.

And as a vet myself, had the dealership reneged on the military discount I would've refused to accept the car and went another dealer.

JerryU

At $1477 "appearance package" sounds like it may have included a "magic" exterior lifetime finish as well!

Recall when we bought our Nissan Murano they had already added a magic protectant and etched anti-theft markings on the windows. Can't recall the exact amount they wanted but used that in my final negotiations! After agreeing on a price this extra cost of that dealer "option" was raised! Said I would not pay and I'd walk away (and I would) if that cost was not removed! Lots of discussion between the salesman and sales manager but they took the cost off!

That is why I enjoyed the buying experience at Kerbeck! They stated the price over the phone and that is what I paid!

Crossed Flags Fan

"I waited until my 2yr / 24k mile warranty expired to use this."
What exactly does that mean?

z28lt1

I think it is pretty obvious the OP is referring to the 2/24 maintenance...

Jmcdude

You get oil changes free for two years. How long do you expect to keep this car and how many miles do you expect to put on year? You may only change it once a year after the second year so not a huge expense. If having paid for oil changes in advance to a dealer you can't stand irks you so much then have them do the oil changes but nothing else. They aren't really making any money on oil changes anyway, especially when they are paid at reduced rate by GM for the covered oil changes. Obviously you can go to another dealer to get the oil changes done for the first two years too. If you keep the car after that have them done at the place you purchased the car and any other maintenance or repairs done elsewhere. Also, don't hate the service department because of something the sales department did to you.

owc6

More precisely, you get two free oil changes to be performed within the first twenty-four months. This is for wet-sump engines.

Rebel Yell

No need to think otherwise. I understand you're not happy with the sales staff, but I would still go back for the free oil changes. It looks to me like you've paid for them, and if you don't you'll lose more money. However, it's your decision.

John Ulrich

Sorry Pete,
They won when you did not read over the papers when you signed.
They won again when you refuse to make them perform the services you paid for.