Dealer doc fee at Kerbeck?
#41
Melting Slicks
Which is another crazy thing they do. My tire guys is a guy that works out of his garage a few blocks away, and does Nitrogen as part of a mount and balance. Better balances too.
#42
Pro
This has to be fake news.
I bought a car once and saw a $175 fee for "ADP". The salesman was reluctant to tell me what it meant. Finally he admitted that it was 'Additional Dealer Profit'. I think most people are so excited about getting their new car that they don't pay attention to a few $100 of unexpected cost.
#43
I love a dealer trying to charge 100 bucks for 25 cents worth of nitrogen. I always tell them I can get 80% nitrogen for free almost anywhere. I have had several salesman demand to know who is doing 80% for no charge!
#44
Race Director
Again, paying too much attention to crap like "nitrogen fills" is what gets folks off the real question....the OUT THE DOOR PRICE. I don't care what the dealer put in the tires, what his admin fee is, what magic sauce he used on the paint....go in with a realistic number that you have researched and make THAT offer. If you did your due diligence, chances are you'll drive away in a new Corvette!
#45
E-Ray, 3LZ, ZER, LIFT
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Like the folks who say their dealer gave them a great price but don't mention their trade in valve was very low! I recall the BMW dealer asking when we bought the wife's SUV what I would prefer a lower price for the car or a higher trade? As I told him "could care less, you'all do what it takes to get to this bottom line," which I wrote on a piece of paper! Of course he had to see the sales manager! Turns out it was the general manager who came over and I expected to get leveraged for a few more thousand dollars (and probably would have accepted!) She shook my hand and said you have a new car!
Still prefer to deal with Kerbeck, no haggling! Don't see why folks are hung up on fees! It's the total price that matters and I just bought my Grand Sport from Kerbeck. Very pleased with the service. The price quoted day one was exactly what I paid not a penny more. They FedExed paperwork and just received the license plate that SC sent to them, guess because they paid for it and the $300 max sales tax we have on cars (sure those costs were on the initial quote-don't expect them to eat them with the deep discount I got!) That was sent to me FedEx overnight with no extra charge etc! In my case had local courtesy delivery with a great dealer 25 miles away. No rusty rotors! It fact rotors will rust if you wash the car and put it away wet! It comes off with the first stop!
As far as service, my local Chevy dealer (15 miles away) could care less where I bought the car, they give great service. GM judges them on how well they do at service, not if some salesman lost commission because I didn't buy it there!
Just had my alignment on every wheel changed to reduce the -1.4 to -1.7 camber on the 4 wheels (that is within the GM wide spec.) That was done free by the local dealer! The service scheduler and GM tech (who let me come into the bay and look at the Hunter screen) could not have been nicer. (My usual MO at the dealer or tire shop is to stand out side the bay -since most won't allow you inside- and talk with the tech.) Neither cared where I bought the car! Gave the tech a nice tip for the time he spent! Now have what I requested, -.6 to -0.8, which is also within the GM spec. Don't track the car and tires wear is most important.
Realize the response is addressing more than your comment! Just Sayin'
Last edited by JerryU; 05-13-2017 at 11:16 AM.
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direct007 (05-13-2017),
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#46
Drifting
"Doc Fees" or "Processing Fees" have been one of those asinine things that have crept into automotive sales over the past 20+ years or so. At first, they were $99 to $179 on most lots (here in VA), but now are $499 to $699......depending upon where you go.
IMHO, it is deceptive when they advertise a car for $xxx price and THEN tell you in the little print at the bottom of the TV screen (or newspaper page) that their price excludes $895 freight and a $599 "processing fee." That's around a $1500 hit just to drive the car out of the showroom. I suppose the "freight" is unavoidable because it's part of the 'invoice' price that is necessary to get the car from the assembly plant to your dealer......but the other "fees" are mostly just nonsense.
I bought my car from Criswell (Mike Furman's dealership) and their fee is $300 -- but they were up front about it and it was still less than the $600 (plus another $50 to $80 for "local business license tax") or so that the stealerships here wanted to charge ++ a higher price for the car to begin with. He gave me a fair price up front AND a great sales experience without any pressure at all.
I could have saved a few hundred bucks with buying from Kerbeck (in NJ) and perhaps almost a grand by purchasing a car from MacMulkin (in NH) -- both of whom also gave me an up-front "out the door" price. Buying my car during the winter, though, do I really want to spend money for a plane ticket AND have to drive farther on the way home during inclement weather in a new Corvette? To each his own, I guess.
Bottom line, at least with Corvettes, is to get good firm quotes from the forum dealers (all of whom seem to be very decent) and then weigh your options from there. It's all in how far you want to go or how much hassle you will go through to save a few bucks. Those "processing fees" are NOT REQUIRED BY LAW here in VA - but I do not know of any dealer around here who will waive them.
When my ex-wife and I bought a new Nissan Maxima in 1995, they waived the fee if I ''did my own DMV work'' -- but nowadays that is all done on-line the minute you buy the car. Processing fees truly are "ADP" (Additional Dealer Profit) as someone else mentioned here on this forum. My guess is that it's a little extra icing on the cake for the owner of the dealership - and I doubt that the salesmen get any of it (although I am not sure). I have nothing against a fair profit - as they need to keep the lights on and the parking lot paved - but some folks cross the line into gouging quite often.
Caveat emptor!
2017 Chevrolet Corvette Stingray 2LT Coupe - purchased 2-1-17 from Criswell Chevrolet
Last edited by JK 23112; 05-13-2017 at 09:49 AM.
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MacMulkin (05-14-2017)
#49
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St. Jude Donor '08-'09
Easy question to answer.
NJ has a very strict law about the doc fee and was the center of a giant law suit some 10 or 15 years ago.
The law in NJ is that if you charge anyone a doc fee then you must charge it to everyone and it must be the same amount. You can not change it or waive it.
The only way around charging the doc fee is to not do the DMV work that is associated with the doc fee. If the customer does their own DMV then there is no doc fee.
If you decide to finance your vehicle, we are required by the banks to make sure the lien is put on the title or we owe all of that money back to the bank. So, if you finance, we must do the DMV work and, by NJ law, we must charge the doc fee.
For a while, we were letting everyone choose to do their own DMV work but there were a few (including a few forum members) who did not do the DMV properly with the lien. Most fixed this issue after weeks of calls and emails but a few (including 2 un-named forum members) never did fix their titles and now we won't be paid for the cars until they payoff their loans, assuming they ever do.
So, we don't require customers to pay a doc fee. If you choose to have us do your DMV or your bank requires us to do so, then we will charge the $379 doc fee.
Dave
NJ has a very strict law about the doc fee and was the center of a giant law suit some 10 or 15 years ago.
The law in NJ is that if you charge anyone a doc fee then you must charge it to everyone and it must be the same amount. You can not change it or waive it.
The only way around charging the doc fee is to not do the DMV work that is associated with the doc fee. If the customer does their own DMV then there is no doc fee.
If you decide to finance your vehicle, we are required by the banks to make sure the lien is put on the title or we owe all of that money back to the bank. So, if you finance, we must do the DMV work and, by NJ law, we must charge the doc fee.
For a while, we were letting everyone choose to do their own DMV work but there were a few (including a few forum members) who did not do the DMV properly with the lien. Most fixed this issue after weeks of calls and emails but a few (including 2 un-named forum members) never did fix their titles and now we won't be paid for the cars until they payoff their loans, assuming they ever do.
So, we don't require customers to pay a doc fee. If you choose to have us do your DMV or your bank requires us to do so, then we will charge the $379 doc fee.
Dave
#50
Drifting
It does, but - to be fair to Kerbeck - the law in NJ appears to say that the dealership MUST charge the fee to all of their customers if there is any DMV work to be done.
IIRC, that fee is waived if you don't finance the car. At least that is how I read it.
Last edited by JK 23112; 05-13-2017 at 10:31 AM.
#51
Safety Car
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FL Events Coordinator
OF COURSE THEY ARE....Aren't the entitled to make a profit?? Dealers have millions of dollars invested in their business. They are NOT going to sell ANYTHING unless they make a profit. How much of a profit depends on the individual dealership. Consumers today have the INTERNET to shop prices. Due your due diligent and stop complaining that this dealer or that dealer charges this or that. I realize everyone wants to get it at the lowest price possible but sometimes what I read on this forum is that they expect the dealer to give it to them FREE.
#52
Intermediate
I am new to the forum and going to pull the trigger on a GS. When I talked to Kerbeck today, I was told that they charge a $379 doc fee if the buyer need to finance the vehicle with any financial institutions. The doc fee is only waived for a cash purchase. Does anyone have the same experience?
In stock only, prices are plus tax, tag and $1,198.50 dealer fee !
Ad starts out save $12,000 GS savings
#53
Racer
Right, so it sounds like there is an option. No cost for no DMV work, like MacMulkin, or pay a fee and avoid a trip to DMV. This doesn't seem unfair to me. I bought my car at MacMulkin and would have liked an option to pay a fee for the registration work, avoiding a trip to DMV.
Last edited by gpuglisi; 05-13-2017 at 11:20 AM.
#54
Melting Slicks
Right, so it sounds like there is an option. No cost for no DMV work, like MacMulkin, or pay a fee and avoid a trip to DMV. This doesn't seem unfair to me. I bought my car at MacMulkin and would have liked an option to pay a fee for the registration work, avoiding a trip to DMV.
In a recent conversation with the sales manager at Kerbeck...I asked him point blank with all the bitching and moaning over doc fees on this forum...how many people choose to do it themselves rather than pay the fees and let the dealership handle all the paperwork. His answer was not many at all.
I spent over $70k on my vette, I'll be damn if $379 would make me purchase the car at any other dealership even if there was a $379 difference in the bottom line. Smh
Last edited by direct007; 05-13-2017 at 12:12 PM.
#55
Racer
All the bullcrap aside about fees, I purchased my car almost 2 weeks ago and I just received this today in the mail
So they have my vote and I'll keep going back there for future cars
So they have my vote and I'll keep going back there for future cars
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direct007 (05-13-2017)
#57
-- Don't skimp on options! The last think you want to do is buy a $70K car and regret not getting something. So get your dream car, even if it makes it a $75K car.
-- Don't try to get a deal on a rental car between Nashville and Bowling Green, KY. You just bought a $70K car, what's a little more on the rental?
-- Don't stay in a cheaper motel in BG the night before the NCM delivery. What's an extra hundred if it gets you into this nice bed and breakfast? This was even after I explained I would only been in the hotel from midnight to 6am, would barely use the bed, and be skipping breakfast.
-- You just have to fully wrap your car in Xpel. I mean, you spent $70K on the car, what's $5K to protect the paint?
-- You just have to do ceramic coat on top of the Xpel. You want your $70K to be easy to wash right?
To hear it used now for dealer doc fees (and presumably dealer ad fees?) is consistent I guess. Personally, with my NCM delivery order, I compared forum dealers. One had doc fees and an 11% discount, MacMulkin had no doc fees and a 12% discount. That was a $1000 difference and made for an easy decision for me. Again, YMMV.
#58
Team Owner
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St. Jude Donor '15
"In honor of jpee"
You have 50 states with their own state laws, and thousands of independently-owned businesses called dealerships. The variations and range of how to do biz in each state---let alone all 50 states---with thousands of dealers is almost infinite.
As to worrying about the out-the-door price and not worrying about added fees is fine for those who believe that, but just remember: if, after getting your out-the-door price, the owner of the dealership walked up to you and said, "I'm a good guy. I'm gonna give you back the $400, $699, or $1,128 in doc and application fees ON TOP OF your price that you wanted!" Would you take it? So, maybe besides what you think is a good deal you still overpaid.
Dealers and those in sales want to make money; it's not a socialist society---it's a free form of democracy. You have choices, so do businesses. When their price or process hurts businesses too much, they either change or go out of biz. When it hurts you too much, you can change dealers, change brands of cars, or don't buy one at all.
Don't pay a doc fee, do pay a doc fee. You have choices. Be glad.
As to worrying about the out-the-door price and not worrying about added fees is fine for those who believe that, but just remember: if, after getting your out-the-door price, the owner of the dealership walked up to you and said, "I'm a good guy. I'm gonna give you back the $400, $699, or $1,128 in doc and application fees ON TOP OF your price that you wanted!" Would you take it? So, maybe besides what you think is a good deal you still overpaid.
Dealers and those in sales want to make money; it's not a socialist society---it's a free form of democracy. You have choices, so do businesses. When their price or process hurts businesses too much, they either change or go out of biz. When it hurts you too much, you can change dealers, change brands of cars, or don't buy one at all.
Don't pay a doc fee, do pay a doc fee. You have choices. Be glad.
#59
Melting Slicks
I'm not singling you out--if you want to show loyalty to a particular dealer by paying more that's your call. I just have to laugh every time the "once you've paid $70K, you might as well do X" logic comes up. So far on this forums I've been told:
-- Don't skimp on options! The last think you want to do is buy a $70K car and regret not getting something. So get your dream car, even if it makes it a $75K car.
-- Don't try to get a deal on a rental car between Nashville and Bowling Green, KY. You just bought a $70K car, what's a little more on the rental?
-- Don't stay in a cheaper motel in BG the night before the NCM delivery. What's an extra hundred if it gets you into this nice bed and breakfast? This was even after I explained I would only been in the hotel from midnight to 6am, would barely use the bed, and be skipping breakfast.
-- You just have to fully wrap your car in Xpel. I mean, you spent $70K on the car, what's $5K to protect the paint?
-- You just have to do ceramic coat on top of the Xpel. You want your $70K to be easy to wash right?
To hear it used now for dealer doc fees (and presumably dealer ad fees?) is consistent I guess. Personally, with my NCM delivery order, I compared forum dealers. One had doc fees and an 11% discount, MacMulkin had no doc fees and a 12% discount. That was a $1000 difference and made for an easy decision for me. Again, YMMV.
-- Don't skimp on options! The last think you want to do is buy a $70K car and regret not getting something. So get your dream car, even if it makes it a $75K car.
-- Don't try to get a deal on a rental car between Nashville and Bowling Green, KY. You just bought a $70K car, what's a little more on the rental?
-- Don't stay in a cheaper motel in BG the night before the NCM delivery. What's an extra hundred if it gets you into this nice bed and breakfast? This was even after I explained I would only been in the hotel from midnight to 6am, would barely use the bed, and be skipping breakfast.
-- You just have to fully wrap your car in Xpel. I mean, you spent $70K on the car, what's $5K to protect the paint?
-- You just have to do ceramic coat on top of the Xpel. You want your $70K to be easy to wash right?
To hear it used now for dealer doc fees (and presumably dealer ad fees?) is consistent I guess. Personally, with my NCM delivery order, I compared forum dealers. One had doc fees and an 11% discount, MacMulkin had no doc fees and a 12% discount. That was a $1000 difference and made for an easy decision for me. Again, YMMV.
If everyone was focused on just a few dollars saved, then there would only be one car dealership in the USA for each brand, the one that charged the least and that would be a race to the bottom until the cheapest place put themselves out of business.
In your example, it was worth a $1000 to take delivery at the museum where other people would scoff at the idea but that experience was worth it to you.
#60
E-Ray, 3LZ, ZER, LIFT
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Got a call from someone asking how I felt about the buying experience. Said it was great and thought it was probably a survey service. It was not, she works at Kerbeck!