My nightmare coming to a conclusion...Z06
05-23-2017, 10:29 AM
#21
The dealers are just giving you the typical runaround.
Let the State deal with 'em.
Let the State deal with 'em.
05-23-2017, 11:17 AM
#22
Hello Forum Community,
After post my last thread about all the issues I have been having with my 2017 Z06 in the Last thread of Link Below.
https://www.corvetteforum.com/forums...rs-beware.html
I appreciate all the support from the forum members giving advice and to the others who were just straight negative, well thanks !
After my thread was closed the vehicle had given me more issues, starting with the rear inner hatch needed to be repaired and repainted at 1900 miles, my headlight which had water stains inside (first dealer did not warranty as "it is normal") the second dealer did warranty the headlight as it is not normal to have water stains inside. (broke the bumper while they replaced the defective headlight.) Sent the car to body shop to be repaired again (Third Time at the body shop in 3 Months) (First Hood, Second Trunk Liner, now Third Bumper) (Fenders are still Chipping(BOTH))
It has just become a monthly visit I guess... To top it off the seat has a clicking noise which the dealer tech hears and claims is not normal but has no fix to resolve the issue.
Anyways, GM has accepted the buyback of this defective model and I am now awaiting further response on how to handle the situation.
After post my last thread about all the issues I have been having with my 2017 Z06 in the Last thread of Link Below.
https://www.corvetteforum.com/forums...rs-beware.html
I appreciate all the support from the forum members giving advice and to the others who were just straight negative, well thanks !
After my thread was closed the vehicle had given me more issues, starting with the rear inner hatch needed to be repaired and repainted at 1900 miles, my headlight which had water stains inside (first dealer did not warranty as "it is normal") the second dealer did warranty the headlight as it is not normal to have water stains inside. (broke the bumper while they replaced the defective headlight.) Sent the car to body shop to be repaired again (Third Time at the body shop in 3 Months) (First Hood, Second Trunk Liner, now Third Bumper) (Fenders are still Chipping(BOTH))
It has just become a monthly visit I guess... To top it off the seat has a clicking noise which the dealer tech hears and claims is not normal but has no fix to resolve the issue.
Anyways, GM has accepted the buyback of this defective model and I am now awaiting further response on how to handle the situation.
05-23-2017, 12:35 PM
#23
Racer
Thread Starter
You did the right thing, I had many issues with a C5 from almost day one and should have done the lemon law route our buyback. The motor ended up blowing and it was repaired under warranty. My first drive I could tell it wasn't repaired well (shifter barely went into reverse). I traded it in the next day.
Halt00- Oh boy do I feel you, If i could have traded the vehicle in the day I first drove it, and especially when I found out the hood had touch up paint on it, the fenders were chipping and all the other flaws... but i would have been down 10k for something GM did not do correctly. I am in complete shock how this vehicle ever left the factory. I have 5 friends with other corvettes (C7) and they all say the vehicle is a defect. Even the simplest thing ( my shifter ) is the wrong one. My vehicle has red interior with red stitching and the boot is clearly wrong ment for a white stitching interior car... As said on the forum," built on friday" maybe with a few brews...
05-23-2017, 06:09 PM
#24
05-23-2017, 06:32 PM
#25
Instructor
California has very owner friendly lemon law, from what I've read.
I second the previous advice to involve the State and let them deal with Chevrolet. My guess is the State Consumer Affairs Bureau or the A.G. office is where you should look.
Chevrolet will probably find a dealer to take the lemon.. quickly.
I second the previous advice to involve the State and let them deal with Chevrolet. My guess is the State Consumer Affairs Bureau or the A.G. office is where you should look.
Chevrolet will probably find a dealer to take the lemon.. quickly.
05-24-2017, 02:02 AM
#26
Instructor
.
Arnold,
Horrible story re: the many issues you continue to have with your car.
If it was happening to me I would want the car replaced.
I would have many sleepless nights and be agitated until the car was replaced. You have incredible patience. My 2017 C7 has been perfect except for paint issues (orange peel). I sincerely hope you can resolve all the issues to your satisfaction. Please keep the Forum informed... and best of luck to you
Horrible story re: the many issues you continue to have with your car.
If it was happening to me I would want the car replaced.
I would have many sleepless nights and be agitated until the car was replaced. You have incredible patience. My 2017 C7 has been perfect except for paint issues (orange peel). I sincerely hope you can resolve all the issues to your satisfaction. Please keep the Forum informed... and best of luck to you
05-24-2017, 11:53 AM
#27
Melting Slicks
California has very owner friendly lemon law, from what I've read.
I second the previous advice to involve the State and let them deal with Chevrolet. My guess is the State Consumer Affairs Bureau or the A.G. office is where you should look.
Chevrolet will probably find a dealer to take the lemon.. quickly.
I second the previous advice to involve the State and let them deal with Chevrolet. My guess is the State Consumer Affairs Bureau or the A.G. office is where you should look.
Chevrolet will probably find a dealer to take the lemon.. quickly.
^^^^If I was in a similar situation, I'd be filing a dispute with the Attorney Generals office.
I don't know how they are in CA, but I know from experience things move rather quickly here in NYS once they're involved.
Unfortunately, at times some people or businesses need a fire lit under their *** & the AG is a good way to get that done.
Good luck OP.
05-24-2017, 12:55 PM
#28
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Good luck getting this resolved. As others have said, if VM is stalling, contact your appropriate state agency and get them involved.
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ArnoldZO6 (05-31-2017)
05-24-2017, 05:09 PM
#29
Racer
Hello Forum Community,
After post my last thread about all the issues I have been having with my 2017 Z06 in the Last thread of Link Below.
https://www.corvetteforum.com/forums...rs-beware.html
I appreciate all the support from the forum members giving advice and to the others who were just straight negative, well thanks !
After my thread was closed the vehicle had given me more issues, starting with the rear inner hatch needed to be repaired and repainted at 1900 miles, my headlight which had water stains inside (first dealer did not warranty as "it is normal") the second dealer did warranty the headlight as it is not normal to have water stains inside. (broke the bumper while they replaced the defective headlight.) Sent the car to body shop to be repaired again (Third Time at the body shop in 3 Months) (First Hood, Second Trunk Liner, now Third Bumper) (Fenders are still Chipping(BOTH))
It has just become a monthly visit I guess... To top it off the seat has a clicking noise which the dealer tech hears and claims is not normal but has no fix to resolve the issue.
Anyways, GM has accepted the buyback of this defective model and I am now awaiting further response on how to handle the situation.
After post my last thread about all the issues I have been having with my 2017 Z06 in the Last thread of Link Below.
https://www.corvetteforum.com/forums...rs-beware.html
I appreciate all the support from the forum members giving advice and to the others who were just straight negative, well thanks !
After my thread was closed the vehicle had given me more issues, starting with the rear inner hatch needed to be repaired and repainted at 1900 miles, my headlight which had water stains inside (first dealer did not warranty as "it is normal") the second dealer did warranty the headlight as it is not normal to have water stains inside. (broke the bumper while they replaced the defective headlight.) Sent the car to body shop to be repaired again (Third Time at the body shop in 3 Months) (First Hood, Second Trunk Liner, now Third Bumper) (Fenders are still Chipping(BOTH))
It has just become a monthly visit I guess... To top it off the seat has a clicking noise which the dealer tech hears and claims is not normal but has no fix to resolve the issue.
Anyways, GM has accepted the buyback of this defective model and I am now awaiting further response on how to handle the situation.
05-25-2017, 01:46 PM
#30
Racer
Thread Starter
no regular gt seats, and the click is NOT normal, as I have sat in 10+ C7 cars with the comp seats and with regular GT seats. There is simply something loose in your seat which causes it to click.
I did receive a phonecall today from the rep who said they did find a dealership to do the return, but I could not talk at the moment so it was a short phonecall. I did call back to find out where I will be returning the vehicle and when and there was no answer again. I called back and left a message. Now awaiting a reply.
Oh did someone say sleepless nights???!?!?! Imagine 5 months of these annoying evenings where all i think about is this.
I did receive a phonecall today from the rep who said they did find a dealership to do the return, but I could not talk at the moment so it was a short phonecall. I did call back to find out where I will be returning the vehicle and when and there was no answer again. I called back and left a message. Now awaiting a reply.
Oh did someone say sleepless nights???!?!?! Imagine 5 months of these annoying evenings where all i think about is this.
05-25-2017, 02:10 PM
#31
Safety Car
Member Since: Jan 2014
Location: Walhalla South Carolina
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no regular gt seats, and the click is NOT normal, as I have sat in 10+ C7 cars with the comp seats and with regular GT seats. There is simply something loose in your seat which causes it to click.
I did receive a phonecall today from the rep who said they did find a dealership to do the return, but I could not talk at the moment so it was a short phonecall. I did call back to find out where I will be returning the vehicle and when and there was no answer again. I called back and left a message. Now awaiting a reply.
Oh did someone say sleepless nights???!?!?! Imagine 5 months of these annoying evenings where all i think about is this.
I did receive a phonecall today from the rep who said they did find a dealership to do the return, but I could not talk at the moment so it was a short phonecall. I did call back to find out where I will be returning the vehicle and when and there was no answer again. I called back and left a message. Now awaiting a reply.
Oh did someone say sleepless nights???!?!?! Imagine 5 months of these annoying evenings where all i think about is this.
05-31-2017, 02:35 PM
#32
Racer
Thread Starter
Thank You all for the Support through this horrific 5 Months of ownership.
The paperwork has began processing as I was sent a documented repurchase paper with the refund I will be receiving. I have had the documents signed properly and faxed to the repurchase coordinator and am now awaiting instructions on return.
The paperwork has began processing as I was sent a documented repurchase paper with the refund I will be receiving. I have had the documents signed properly and faxed to the repurchase coordinator and am now awaiting instructions on return.
The following 4 users liked this post by ArnoldZO6:
06-02-2017, 04:12 PM
#33
Racer
Thread Starter
Hello All,
today is 6/02/2017 and I have signed the needed paperwork from the Repurchase department on 5/31/2017 and am now awaiting the orignal purchasing dealership to call me with a time for me to drop the vehicle off.
today is 6/02/2017 and I have signed the needed paperwork from the Repurchase department on 5/31/2017 and am now awaiting the orignal purchasing dealership to call me with a time for me to drop the vehicle off.
06-07-2017, 04:43 PM
#34
Racer
Thread Starter
Hello Forum Family,
I am Pleased to say that I no longer own this Nightmare of a Defective Z06. On 6/06/2017 I Dropped the vehicle off to the original selling dealership and signed all the related Paperwork for Repurchase.
Thank You to the Members online who understood and supported me through this horrible experience.
I am Pleased to say that I no longer own this Nightmare of a Defective Z06. On 6/06/2017 I Dropped the vehicle off to the original selling dealership and signed all the related Paperwork for Repurchase.
Thank You to the Members online who understood and supported me through this horrible experience.
06-13-2017, 03:02 PM
#36
Racer
Thread Starter
06-14-2017, 07:38 AM
#39
Safety Car
Member Since: Jan 2014
Location: Walhalla South Carolina
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GM bought my 16 stingray back last yr. You get full price plus tax and tag minus mileage deduction. They have a formula they use to calculate this, purchase price x miles at first occurrence of your problem divided by 120,000.
06-14-2017, 09:27 AM
#40
Racer
Nickel and dimed right to the end, huh ? I'd be sure not to come back... its not frustrating enough to deal with a constant faulty vehicle, that costs a fortune, but make the client miserable right to the end too... lol That's why I'll NEVER own another FORD again.
Gone are the days of customer satisfaction.. you know the "We're sorry and we'll throw you a bone for your troubles" days....
Gone are the days of customer satisfaction.. you know the "We're sorry and we'll throw you a bone for your troubles" days....