Windshield Replacement
10-01-2017, 10:00 AM
#21
Safety Car
2016 Z51 Long Beach Red .. Had my Vette into Criswell Corvette in Maryland.
Had the 3 tranny flush . Okay for now . Had them check the brakes for wabble.
They replaced the front rotors .. Had them check a small crack upper right
about 3inches in the right. corner of the front windshield .. Determined it was a
inner stress crack , no rock chip and will replace it when I call for an appointment.
All of these covered under warrantee . Have 18 months left on bumper to bumper .
I am mentoring the A8 problem if the V4 vibration persists the Torque Converter will be replaced .. . .
Had the 3 tranny flush . Okay for now . Had them check the brakes for wabble.
They replaced the front rotors .. Had them check a small crack upper right
about 3inches in the right. corner of the front windshield .. Determined it was a
inner stress crack , no rock chip and will replace it when I call for an appointment.
All of these covered under warrantee . Have 18 months left on bumper to bumper .
I am mentoring the A8 problem if the V4 vibration persists the Torque Converter will be replaced .. . .
10-01-2017, 12:39 PM
#22
Burning Brakes
I have the same problem. A very reputable dealer told me GM doesn't warranty glass in any way. I was upset because it is only cracked on the inside. Clearly it wasn't from a rock.
Good to know you guys have been able to.
Good to know you guys have been able to.
Go to another dealer, it is a known problem and most dealers are replacing the windshields under warranty if you are still in the 3/36.
10-05-2017, 10:55 PM
#25
8th Gear
So i took my car in today to have them look at my cracked windshield. Cracked in the driver corner, runs across the top in the factory tint to the middle of the windshield then down from the corner about 3 inches to the A pillar. Service manger said definitely not from a rock chip and that it is in the glass. I asked if they would replace it to which he advised they had to write it up and send to their regional person , she would determine if they would buy the windshield. Feeling okay at this point, right? Wrong he then followed with, had one identical to yours two weeks ago and she denied it. Said GM has told her that they believe the windshields are cracking from people grabbing the A pillar when getting in the car and it is stressing the corner! WTH, i have never grabbed the A pillar to get in or out of the car, I do the butt first and spin to get in the car (insert your jokes here). I showed them this thread with pictures and they said yeah its a problem but the regional has the final say!
10-06-2017, 12:05 AM
#26
Those of you with obvious stress cracks and are being denied should take it up the chain.
Continue making noise there and here until you are taken care of properly.
(grabbing the A pillar as an excuse is BS, btw.) If this is the reason that so many people had cracks, then something seriously is wrong with the structure of the car. Which I don't believe is true; something else is happening.
Continue making noise there and here until you are taken care of properly.
(grabbing the A pillar as an excuse is BS, btw.) If this is the reason that so many people had cracks, then something seriously is wrong with the structure of the car. Which I don't believe is true; something else is happening.
10-06-2017, 07:28 AM
#27
Burning Brakes
I had a scratch not a crack in mine and they replaced it.
11-08-2017, 03:26 PM
#28
8th Gear
So i took my car in today to have them look at my cracked windshield. Cracked in the driver corner, runs across the top in the factory tint to the middle of the windshield then down from the corner about 3 inches to the A pillar. Service manger said definitely not from a rock chip and that it is in the glass. I asked if they would replace it to which he advised they had to write it up and send to their regional person , she would determine if they would buy the windshield. Feeling okay at this point, right? Wrong he then followed with, had one identical to yours two weeks ago and she denied it. Said GM has told her that they believe the windshields are cracking from people grabbing the A pillar when getting in the car and it is stressing the corner! WTH, i have never grabbed the A pillar to get in or out of the car, I do the butt first and spin to get in the car (insert your jokes here). I showed them this thread with pictures and they said yeah its a problem but the regional has the final say!
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musicwagon (07-09-2018)
04-11-2018, 07:29 PM
#29
Intermediate
While cleaning my car today (16 vert) I noticed what appears to be hairline crack about 2" around in the extreme left hand upper corner.. Its almost undectable because of the black border surrounding the glass.
Anyway it looks like a stress crack not a rock chip, but in any event it needs to be replaced. Can anyone enlighten me that has had to go through a windshield replacement?
Should I take to the dealer for replacement?
How will it affect the hud
How long should it take
I'm of the strong opinion that it should be replaced with OEM glass
I have Allstate insurance and at this time I don't know what their policy on glass replacement is.
Anyway it looks like a stress crack not a rock chip, but in any event it needs to be replaced. Can anyone enlighten me that has had to go through a windshield replacement?
Should I take to the dealer for replacement?
How will it affect the hud
How long should it take
I'm of the strong opinion that it should be replaced with OEM glass
I have Allstate insurance and at this time I don't know what their policy on glass replacement is.
04-12-2018, 09:44 AM
#31
Pro
i had same issue on 2015 Z06 - dealer took 2 or 3 cell phone pics (8am), by noon he called with warranty approval - dealer ordered the windshield, SafeLite did the install
"Thank You Mr. GoodWrench" !!
just as an after thought....the crack may get initiated by your floor jack, or someone lifting the car from the underside in an "unapproved" lift point
"Thank You Mr. GoodWrench" !!
just as an after thought....the crack may get initiated by your floor jack, or someone lifting the car from the underside in an "unapproved" lift point
Last edited by Rd16rr; 04-12-2018 at 10:18 AM.
04-12-2018, 11:50 AM
#32
Burning Brakes
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I have had the exact same issue today with my 2016 Z51 convertible. Only my stress crack was on the passenger side same location. I went to the dealer first, they blew smoke and said it was a stone strike.. so I covered it with my insurance with Safelite perfect install, clear HUD 1.5 hours, very satisfied. Other members reflect the same issues.
I got the dreaded crack on my 2016 vert passenger side as well. Took it to the dealer, they took a few pics and made some calls. 10 minutes later they had the ok to replace from from GM. Took a few hours to replace, they also reprogramed the trunk latch and transmission per TSB. Amazing how much better and smoother the car shifts. Feels quicker to. Thanks GM
Last edited by CAB6; 04-12-2018 at 11:51 AM.