Power steering failed
#21
Pro
Thread Starter
So your telling me they want you to have the car flat bedded to the dealer while its still running! That's unacceptable! I would go to the service manager and have a discussion about that process. Or try another Chevy dealer, I am fortunate that I have a great dealership that is responsive to the customers needs. Good luck hope everything works out for you, I know how frustrating things could be with dealing with car issues.
#22
Burning Brakes
#23
Pro
Thread Starter
#24
Pro
Thread Starter
I have own the car for 7-months or so and have 2,500 miles on it. The light and lost of power steering would happen on occasion and once I shut the car off it would reset itself. This started happening recently with in the past couple of months. I only drive the car on the week ends, if it comes on again take a photo or try to drive it to the dealer so they can see it. Mine quit as I was pulling into the dealer for my 1st oil change and I showed the check in person. But as soon as I shut the car off and he restarted it the issue went away. The tech scanned it and it did set some type of code.
#25
It does sound like a new issue and first time I've heard this failure discussed here. One of the most difficult challenges a manufacturer faces is maintaining quality control from vendors. A bad run of components is not uncommon, and parts vendors are frequently replaced by competitors offering lower prices.
#26
Burning Brakes
#27
Hi everyone, I am the OP in that other thread. Sorry for the duplicate thread. Mine is a 2017 Corvette Grand Sport and my power steering failed as I started my car after work after being parked for about 9 hours. I did shut off and restart about 5 times while waiting for the tow truck and it did not fix the power steering. After waiting about 1.5 hours for the tow truck, when I hopped in the car to put it in neutral, all of a sudden the power steering came back online. Also worked fine when unloading my car at the dealership. I'm hoping the dealership can diagnose and fix the problem and not return the car as is because they found no codes and cannot reproduce the issue. I drive fairly aggressively and until this issue is fixed, I have no confidence that it won't fail on me at an inopportune moment.
#28
Pro
Thread Starter
Hmm so I think we all have '17's - mines a Z51 2LT manual trans and "prray" has a base auto, "Daixloxbmw" has a GS auto (not sure if it matters, just pointing it out)
#29
Pro
IIRC the power steering assembly is located just forward of the engine/belts in the engine compartment? I noticed on mine recently that it looks like I may have a minor leak in mine. I haven't seen this DIC error message yet, but any chance these issues are related to a fluid leak in the power steering assembly? I also have a 2017, a Z06 M7.
#30
Pro
Thread Starter
IIRC the power steering assembly is located just forward of the engine/belts in the engine compartment? I noticed on mine recently that it looks like I may have a minor leak in mine. I haven't seen this DIC error message yet, but any chance these issues are related to a fluid leak in the power steering assembly? I also have a 2017, a Z06 M7.
#32
Burning Brakes
"I was told the power steering rack and control module is new for 2017" - the last thing anyone that bought a 17, or that has an 18 on order wants to hear. As the old saying goes, "If it ain't broke, don't fix it".
Last edited by Bob-G; 06-29-2017 at 04:01 PM.
#33
The other major reason is sporadic assembly line problems that also pop up from time to time, such as tooling and robotic assembly machines going out of spec.
#34
Pro
Thread Starter
Based on others having the same issue I think I'm going to reach out to GM and see if there is something they'll do for me to get my unit replaced - I really don't want to sit around and wait for it to break again
#36
Good idea. Sometimes it's just a defective parts lot affecting a limited number of VINs during a relatively short production window.
#37
Drifting
Thanks for the response. I did take a picture of the error/warning screen but the service writer said that it didn't matter. They believe me when I say it happened but the car didn't store a code so they have nothing to diagnose. They told me if it happens again to not restart the car and have it flat-bed towed in so they can try to see whats going on before it resets.
#39
Pro
Thread Starter
#40
Melting Slicks
From gm tsb 16-na-109:
Note: Electric power steering systems do not have fluid inside of them.
If oil is observed dripping off of them, look above or around the site for an oil leak.
If upon inspection, the steering gear assembly clamps, boots, and fasteners are all in place, the visual evidence of grease/sealant on the exterior of the steering gear is considered normal and no correction is necessary. If excess grease is noted, it should be wiped off the exterior of the gear , however, sealant should be left in place as a barrier to water and contamination, and no cleaning is required.
Note: Electric power steering systems do not have fluid inside of them.
If oil is observed dripping off of them, look above or around the site for an oil leak.
If upon inspection, the steering gear assembly clamps, boots, and fasteners are all in place, the visual evidence of grease/sealant on the exterior of the steering gear is considered normal and no correction is necessary. If excess grease is noted, it should be wiped off the exterior of the gear , however, sealant should be left in place as a barrier to water and contamination, and no cleaning is required.