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Power steering failed

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Old 06-28-2017, 01:18 PM
  #21  
VistaVette
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Originally Posted by Prray
So your telling me they want you to have the car flat bedded to the dealer while its still running! That's unacceptable! I would go to the service manager and have a discussion about that process. Or try another Chevy dealer, I am fortunate that I have a great dealership that is responsive to the customers needs. Good luck hope everything works out for you, I know how frustrating things could be with dealing with car issues.
They told me to turn the car off but to not restart it and not to let the tow-truck driver restart it. He stated that because there were no codes this time. If it happens again and if I can accommodate that request I'll consider it at the time.
Old 06-28-2017, 09:14 PM
  #22  
Bob-G
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And, another post about it today;

https://www.corvetteforum.com/forums...g-failure.html
Old 06-28-2017, 11:53 PM
  #23  
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Originally Posted by Bob-G
Thanks for linking the two threads. Same exact problem I've had.
Old 06-29-2017, 12:03 AM
  #24  
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Originally Posted by Prray
I have own the car for 7-months or so and have 2,500 miles on it. The light and lost of power steering would happen on occasion and once I shut the car off it would reset itself. This started happening recently with in the past couple of months. I only drive the car on the week ends, if it comes on again take a photo or try to drive it to the dealer so they can see it. Mine quit as I was pulling into the dealer for my 1st oil change and I showed the check in person. But as soon as I shut the car off and he restarted it the issue went away. The tech scanned it and it did set some type of code.
I forgot to ask what year your car is? I'm wondering if this is something specific to the 2017's becasue now there are three of us on here with the same issue.
Old 06-29-2017, 12:10 AM
  #25  
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It does sound like a new issue and first time I've heard this failure discussed here. One of the most difficult challenges a manufacturer faces is maintaining quality control from vendors. A bad run of components is not uncommon, and parts vendors are frequently replaced by competitors offering lower prices.
Old 06-29-2017, 12:15 AM
  #26  
Prray
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Originally Posted by VistaVette
I forgot to ask what year your car is? I'm wondering if this is something specific to the 2017's becasue now there are three of us on here with the same issue.
It's a 2017 base Stingray 1LT.
Old 06-29-2017, 08:05 AM
  #27  
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Hi everyone, I am the OP in that other thread. Sorry for the duplicate thread. Mine is a 2017 Corvette Grand Sport and my power steering failed as I started my car after work after being parked for about 9 hours. I did shut off and restart about 5 times while waiting for the tow truck and it did not fix the power steering. After waiting about 1.5 hours for the tow truck, when I hopped in the car to put it in neutral, all of a sudden the power steering came back online. Also worked fine when unloading my car at the dealership. I'm hoping the dealership can diagnose and fix the problem and not return the car as is because they found no codes and cannot reproduce the issue. I drive fairly aggressively and until this issue is fixed, I have no confidence that it won't fail on me at an inopportune moment.

Old 06-29-2017, 01:00 PM
  #28  
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Hmm so I think we all have '17's - mines a Z51 2LT manual trans and "prray" has a base auto, "Daixloxbmw" has a GS auto (not sure if it matters, just pointing it out)
Old 06-29-2017, 02:32 PM
  #29  
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IIRC the power steering assembly is located just forward of the engine/belts in the engine compartment? I noticed on mine recently that it looks like I may have a minor leak in mine. I haven't seen this DIC error message yet, but any chance these issues are related to a fluid leak in the power steering assembly? I also have a 2017, a Z06 M7.
Old 06-29-2017, 02:37 PM
  #30  
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Originally Posted by The_Gretz
IIRC the power steering assembly is located just forward of the engine/belts in the engine compartment? I noticed on mine recently that it looks like I may have a minor leak in mine. I haven't seen this DIC error message yet, but any chance these issues are related to a fluid leak in the power steering assembly? I also have a 2017, a Z06 M7.
At this point I guess anything is possible and I've not crawled under the car to see if there is any weeping. Mine isn't dropping any fluid though.
Old 06-29-2017, 03:29 PM
  #31  
daixloxbmw
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I was told the power steering rack and control module is new for 2017, which may explain why the issue is isolated to the 2017s.
Old 06-29-2017, 03:35 PM
  #32  
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Originally Posted by daixloxbmw
I was told the power steering rack and control module is new for 2017, which may explain why the issue is isolated to the 2017s.
"I was told the power steering rack and control module is new for 2017" - the last thing anyone that bought a 17, or that has an 18 on order wants to hear. As the old saying goes, "If it ain't broke, don't fix it".

Last edited by Bob-G; 06-29-2017 at 04:01 PM.
Old 06-29-2017, 03:45 PM
  #33  
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Originally Posted by daixloxbmw
I was told the power steering rack and control module is new for 2017, which may explain why the issue is isolated to the 2017s.
Yes, as I mentioned in post #25, it's not at all unusual for a manufacturer to change vendors of various parts from MY to MY during a generation run. That's usually why new problems suddenly pop up that weren't seen in previous MYs.

The other major reason is sporadic assembly line problems that also pop up from time to time, such as tooling and robotic assembly machines going out of spec.
Old 06-29-2017, 04:15 PM
  #34  
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Based on others having the same issue I think I'm going to reach out to GM and see if there is something they'll do for me to get my unit replaced - I really don't want to sit around and wait for it to break again
Old 06-29-2017, 04:45 PM
  #35  
2kvetmy
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Maybe, the dates of manufacture for our 2017's should be gathered to determine some timeline ?

mine is 8/16; no problems,so far, with 8300 miles
Old 06-29-2017, 04:49 PM
  #36  
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Good idea. Sometimes it's just a defective parts lot affecting a limited number of VINs during a relatively short production window.
Old 06-29-2017, 04:57 PM
  #37  
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Originally Posted by VistaVette
Thanks for the response. I did take a picture of the error/warning screen but the service writer said that it didn't matter. They believe me when I say it happened but the car didn't store a code so they have nothing to diagnose. They told me if it happens again to not restart the car and have it flat-bed towed in so they can try to see whats going on before it resets.
It does sound nuts.

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Old 06-29-2017, 05:10 PM
  #38  
ersatz928
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There is no fluid inside the electric power steering rack..........
Old 06-29-2017, 05:22 PM
  #39  
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Originally Posted by 2kvetmy
Maybe, the dates of manufacture for our 2017's should be gathered to determine some timeline ?

mine is 8/16; no problems,so far, with 8300 miles
8/16 for me too, 5,500 miles - I had the issue
Old 06-29-2017, 05:38 PM
  #40  
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From gm tsb 16-na-109:

Note: Electric power steering systems do not have fluid inside of them.

If oil is observed dripping off of them, look above or around the site for an oil leak.

If upon inspection, the steering gear assembly clamps, boots, and fasteners are all in place, the visual evidence of grease/sealant on the exterior of the steering gear is considered normal and no correction is necessary. If excess grease is noted, it should be wiped off the exterior of the gear , however, sealant should be left in place as a barrier to water and contamination, and no cleaning is required.


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