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Old 04-16-2018, 05:12 PM
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Neil Baker
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What is the "Basic Plan" I see on my window sticker consist of? It says good for 5 years?
Old 04-16-2018, 05:21 PM
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Inferno24
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I bought my 2018 back in October 2017. My initial free trial has run out since. According to an email with my March diagnostics report this is what you get free on the basic plan.....

"You've got OnStar Basic Connectivity, which includes limited vehicle app services like remote start, lock and unlock; a monthly Advanced Diagnostics report; OnStar Smart Driver and more, at no cost. "

This is right from the email they sent me. You should get a monthly diagnostic report via email.

Last edited by Inferno24; 04-16-2018 at 05:23 PM.
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Old 04-16-2018, 07:46 PM
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Demnos
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It’s funny. My car has been hibernating for the winter so my Onstar ran out too. Come to think of it I think I got the first diagnostic report and haven’t gotten anything since. I am assuming the car needs to run to get the reports though
Old 04-17-2018, 12:22 AM
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Maxie2U
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Originally Posted by Demnos
It’s funny. My car has been hibernating for the winter so my Onstar ran out too. Come to think of it I think I got the first diagnostic report and haven’t gotten anything since. I am assuming the car needs to run to get the reports though
That is correct, about 7 days after the car has not been started it goes into complete hibernation and Onstar cannot access the car’s systems.
Old 04-17-2018, 02:28 AM
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FunDriver
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I'm under the impression that the free basic plan is good for 5 years. I'm only using it in case I need a remote unlock. If I recall you can opt out of the advisories.
Old 04-18-2018, 01:12 AM
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Grand Slam
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These are the features I believe we get for 5 years:

Smartphone:
Remote start (if equipped)
Send destination to Nav
Remote Lock and Unlock

Email:
Monthly diagnostic report
Diagnostic alerts

Email Diagnostic report to dealer

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