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C7 Rated Much Worse For Reliabiltity Than C6 and C5

Old 05-13-2018, 10:40 PM
  #21  
Michael A
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So the sampling changed suddenly from 2013 to 2014, which just happens to coincide with the model changeover to the C6 to C7? The sampling changed so much that the reliability rating went from the top rating of Excellent which had been holding for years to the bottom rating of Very Poor?

Certainly there is going to be some statistical variation, but statistical variation can't account for going from the top rating to the bottom rating. It would not have held steady at the top rating for years, and then at the bottom rating for years if there was random statistical variation.

Unfortunately, GM management is probably making the same kinds of excuses, and that's why their quality is falling.

Last edited by Michael A; 05-13-2018 at 11:05 PM.
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Old 05-13-2018, 10:45 PM
  #22  
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I like the rating they gave to the '03 C5, but I've never been a big follower of CR when it comes to vehicles.
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Old 05-13-2018, 10:46 PM
  #23  
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M7 is solid as heck But the C7 is in it's final year so a little late to be whining about it's reliability.
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Old 05-13-2018, 11:00 PM
  #24  
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I posted this info here a while back and was thoroughly flamed with idiotic 'CR is a libtard publication, eff them' and 'my C7 is solid as a rock' commentary.

1.) CR is the only entity that's ever done a study regarding reliability of ANY size sampling on this car. There's probably something to it, if you have two friggin brain cells to rub together and you can think OBJECTIVELY about it for two minutes.

2.) Your individual anecdotal experience, positive or negative, is not relevant.

3.) Cars in general have become SO much more reliable than 20+ years ago, that I'd argue that even though C7s may indeed be far less reliable than the average 2018 or 2017 new car, they are still probably far MORE reliable than ANY car built c. 1998 including the C5. In other words, the worst car today might be as good or better than the best car of a prior era, so C7s are overall VERY reliable cars in the big picture.

WHY do people here get angry and defensive when GM is called out for making cars that are sub-par by 2018 standards? Not by some hostile editorial board, but by CR's survey results from subscribers who bought the car @ retail. It is what it is. Maybe if GM hears this, they'll make their cars better. If that happens, we all win, including GM. But this idea that this is some pinko commie plot to tear down GM is preposterous. I love the C7, kudos to GM for making such a great car. Now it would be nice if they stop making face palm gaffes like the A8 tranny on these sleds.

After the spectacular job they did with the C7 development and production, Tadge's team shouldn't be undermined by stuff like the A8 fiasco. I'm sure there are suits inside GM that get this, even if some hot headed C7 owners don't.

Last edited by patentcad; 05-13-2018 at 11:01 PM.
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Old 05-13-2018, 11:05 PM
  #25  
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Has anyone of these mags actually asked a user?

Let alone a user of some extended milage?
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Old 05-13-2018, 11:07 PM
  #26  
Walter Raulerson
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Originally Posted by Michael A
I was looking at the Consumer Reports Reliability ratings for the C7 vs. the C6 and C5, and the results are startling. Before everyone groans about it being Consumer Reports, the results are based on actual users, not their editorial staff. The C5 had a Very Poor reliability rating in 2000 (steering wheel lock, active handling faults, piston slap, leaking batteries?), but was quite reliable near the end of the run. The C6 was even more reliable in the early years than the C7, and went years with their top reliability ratings after that. Meanwhile the C7 started off with a Very Poor rating, and in five years has not improved at all. Below are the overall reliability verdicts.

2000 C5 = Very Poor
2001 C5 = not available
2002 C5 = Average
2003 C5 = Excellent
2004 C5 = Excellent

2005 C6 = Good
2006 C6 = Good
2007 C6 = Average
2008 C6 = Excellent
2009 C6 = Excellent
2010 C6 = not available
2011 C6 = Excellent
2012 C6 = Excellent
2013 C6 = Excellent

2014 C7 = Very Poor
2015 C7 = Very Poor
2016 C7 = Very Poor
2017 C7 = Very Poor

I checked some other Chevy models. The Camaro reliability has sunk like a rock down to Very Poor with the 6th Gen. The Cruze is in the toilet. The current generation Malibu is going down. The Impala is up at least. My gut instinct is GM is not focusing on quality like they used to. GM has some work to do.

When did GM ever focus on QUALITY
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Old 05-13-2018, 11:10 PM
  #27  
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Originally Posted by owc6
Has anyone of these mags actually asked a user?

Let alone a user of some extended milage?
It's one magazine- Consumer Reports. They accept no paid advertising. Their auto reliability ratings are based solely on a survey they send to 400,000 of their 3.2 million (print) and 3.8 million (digital) subscriber base. Any auto reliability data is provided by people who actually own and drive the cars they are responding about.
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Old 05-13-2018, 11:13 PM
  #28  
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Okay. fair enough.

How many of you (Corvette owners) have eve been polled by these guys?

NOT me.
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Old 05-13-2018, 11:16 PM
  #29  
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Me neither.
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Old 05-13-2018, 11:40 PM
  #30  
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Originally Posted by Michael A
I was looking at the Consumer Reports Reliability ratings for the C7 vs. the C6 and C5, and the results are startling. Before everyone groans about it being Consumer Reports, the results are based on actual users, not their editorial staff. The C5 had a Very Poor reliability rating in 2000 (steering wheel lock, active handling faults, piston slap, leaking batteries?), but was quite reliable near the end of the run. The C6 was even more reliable in the early years than the C7, and went years with their top reliability ratings after that. Meanwhile the C7 started off with a Very Poor rating, and in five years has not improved at all. Below are the overall reliability verdicts.

2000 C5 = Very Poor
2001 C5 = not available
2002 C5 = Average
2003 C5 = Excellent
2004 C5 = Excellent

2005 C6 = Good
2006 C6 = Good
2007 C6 = Average
2008 C6 = Excellent
2009 C6 = Excellent
2010 C6 = not available
2011 C6 = Excellent
2012 C6 = Excellent
2013 C6 = Excellent

2014 C7 = Very Poor
2015 C7 = Very Poor
2016 C7 = Very Poor
2017 C7 = Very Poor

I checked some other Chevy models. The Camaro reliability has sunk like a rock down to Very Poor with the 6th Gen. The Cruze is in the toilet. The current generation Malibu is going down. The Impala is up at least. My gut instinct is GM is not focusing on quality like they used to. GM has some work to do.
ANYONE on the forums long enough should know how many had serious troubles with their 2005's. Especially manuals. WAY worse than any C7.
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Old 05-13-2018, 11:41 PM
  #31  
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Originally Posted by owc6
Okay. fair enough.

How many of you (Corvette owners) have eve been polled by these guys?

NOT me.
You wouldn't be approached by CR because their poll goes to the 3+ million CR subscribers only; I get the poll in the mail every year, but I don't respond, I'm not a fill out a poll kinda guy. I should to put in a good word for the C7. In 18 months I've had one issue - a windshield washer pump that failed, the dealer replaced it in an hour.

I promise, I'll fill it out next year and give the C7 5 Stars.

I pay like $30 annually for their magazine and I find that the info I get from that saves me more than that in making smarter purchases on big items and other info I can't get anywhere else. You have to take their ratings with a grain of salt, but the demonization that goes on here for that organization is 10x more skullfarked than the dumbest **** CR ever did.
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Old 05-14-2018, 12:37 AM
  #32  
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I have been polled, multiple times, and I am not currently a subscriber. I did subscribe a few years ago but never did renew my subscription. I am surprised they keep asking me to participate in their surveys. In fact I did one of their surveys about 2 weeks ago.
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Old 05-14-2018, 12:57 AM
  #33  
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Do these surveys ask about actual mechanical problems the car has had, or do they get into nonsense like the size of the cup holders, the fuel economy, or how easy it is to use the infotainment system?

The C7 won't hold a Big Gulp, the fuel economy sucks in the city (when compared to a Honda Fit) and the infotainment system is difficult to use if the idea of a "touch screen" scares you. Clearly, the C7 is crap.

For those of us who live in reality, it's a pretty amazing car.
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Old 05-14-2018, 01:09 AM
  #34  
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Originally Posted by Jeff V.
Do these surveys ask about actual mechanical problems the car has had, or do they get into nonsense like the size of the cup holders, the fuel economy, or how easy it is to use the infotainment system?

The C7 won't hold a Big Gulp, the fuel economy sucks in the city (when compared to a Honda Fit) and the infotainment system is difficult to use if the idea of a "touch screen" scares you. Clearly, the C7 is crap.

For those of us who live in reality, it's a pretty amazing car.
Half of you just don't get it do you? They mostly ask owners if the car has been reliable and if not, what areas on the car were problematic. They compile the answers and compare cars and the ones with less problems overall get a higher score for reliability. That's it. As I stated earlier, a 2018 car can be at the bottom of that list relative to other modern cars and STILL be highly reliable overall, today's cars don't break nearly as much as cars did 20 or even 10 years ago.

The degree to which half the people here act as if CR conducting this survey and reporting the results is akin to spraying graffiti on the Sistine Chapel ceiling is remarkable. I hope you're all more secure in your own manhood.
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Old 05-14-2018, 01:10 AM
  #35  
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Originally Posted by evoroadster
I have been polled, multiple times, and I am not currently a subscriber. I did subscribe a few years ago but never did renew my subscription. I am surprised they keep asking me to participate in their surveys. In fact I did one of their surveys about 2 weeks ago.
If you ever subscribed to CR you probably stay on their mailing list and get those surveys forever. Do your friends here a favor, reply to the survey and check all the right boxes so some of them don't stroke out. That's what I'm going to do. Maybe the two of us can drag the C7 score up a notch and the people here can friggin relax.
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Old 05-14-2018, 01:11 AM
  #36  
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Consumer Reports is not to be confused with science in any way. There is no randomization, there are no controls, and they do not reveal sample size. On top of all that, they use terms like “excellent” and “very poor” to hide the fact that the best cars are separated from the worst cars by something like 1 malfunction per 1000 cars.

Last edited by Luke42_02; 05-14-2018 at 01:12 AM.
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Old 05-14-2018, 01:15 AM
  #37  
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I've known about Corvettes getting bad ratings from CR on reliability for a very long time. Never stopped me from buying two of them, and it certainly doesn't keep me up at night. And I've had two, count 'em two issues in nearly 25K miles of C6/7 ownership: the C6 needed an alternator and a new battery right after I got it (it was an 8 year old C6 with 20,000 miles on it, the first owner never drove it, the battery kept dying, so that's predictable) and my 2017 C7 needed a windshield washer fluid pump after 8000 miles, the dealer replaced it under warranty in one day. Not exactly stuff that worries me.

That windshield washer fluid pump issue on my 2017? You have GM cars going up vs. Toyotas, Hondas and Subarus that HARDLY EVER BREAK. So of course they're not going to do as well on those surveys. But 99% of Corvette owners won't have that problem. It's just that 99.8% of the other brand owners don't : ).
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To C7 Rated Much Worse For Reliabiltity Than C6 and C5

Old 05-14-2018, 01:16 AM
  #38  
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Originally Posted by Luke42_02
Consumer Reports is not to be confused with science in any way. There is no randomization, there are no controls, and they do not reveal sample size. On top of all that, they use terms like “excellent” and “very poor” to hide the fact that the best cars are separated from the worst cars by something like 1 malfunction per 1000 cars.
They don't 'hide' it, they just don't discuss their numbers enough. It's not a scientific study it's a reader survey, and that's all it is. That being said, I'm reporting you to CR, I'm sure they'll come for you in the night now.
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Old 05-14-2018, 01:26 AM
  #39  
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I have not been surveyed.

I owned my 2014 Stingray 3LT, Z51 7M for four years and two months. I had no issues with the car. I never had any troubles with it, other than having to fill the tank slowly. For a GM product, the fit and finish was very good.

My 18 Grand Sport 3LT M7 is to new to say, only 750 miles on her.

First one was good enough I bought a second.
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Old 05-14-2018, 05:18 AM
  #40  
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Originally Posted by patentcad
You wouldn't be approached by CR because their poll goes to the 3+ million CR subscribers only; I get the poll in the mail every year, but I don't respond, I'm not a fill out a poll kinda guy.
of the 3+ million, how many are actual C7 owners versus people who heard from a guy who heard from a guy?
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