Mag Ride Update ... Not!
05-23-2018, 01:11 PM
#21
Le Mans Master
Why? It is an enhancement, not a bug fix. Do you think that people (even if they are GM employees) are not entitled to get paid for their efforts?
Certainly, it is absolutely not required for any owner. If you are happy as-is, you don't need to get it.
Certainly, it is absolutely not required for any owner. If you are happy as-is, you don't need to get it.
05-23-2018, 02:33 PM
#22
Melting Slicks
I thought one of my local dealers had the national record at $600, but yours tops it. They get 0.3 hr. from GM (probably ~$25-30), which won't cover the time involved to process the customer, call the Techline, pay GM, download the software (if they don't already have it), download the upgrade file, set up the MDI and laptop, do the upgrade, and do the finishing processing with the customer. I blame GM for these problems with dealers because they're trying to be greedy and throw the dealers a few crumbs while they grab most of the profits. This imbalance bleeds down to the customer who's stuck in the middle trying to get the upgrade done against dealer resistance. (My 2¢)
Mine took two hours from start to finish, which is probably high since it was the dealer's first MRSC upgrade, but I doubt if any tech can knock it out in 0.3 hrs. As for it being a free upgrade, it's a little different that getting a software update that addresses an issue, usually granted if you complain about some known problem, but MRSC worked fine before the upgrade. It's not as if it won't work without it, and the upgrade is optional. Like $600 for red calipers we pay 'em cause we like 'em.
Mine took two hours from start to finish, which is probably high since it was the dealer's first MRSC upgrade, but I doubt if any tech can knock it out in 0.3 hrs. As for it being a free upgrade, it's a little different that getting a software update that addresses an issue, usually granted if you complain about some known problem, but MRSC worked fine before the upgrade. It's not as if it won't work without it, and the upgrade is optional. Like $600 for red calipers we pay 'em cause we like 'em.
Last edited by iclick; 05-23-2018 at 02:40 PM.
05-23-2018, 02:50 PM
#23
Why? It is an enhancement, not a bug fix.
05-23-2018, 05:05 PM
#24
They should offer this at Carlisle for 75% off this summer.
05-23-2018, 08:39 PM
#25
Safety Car
So now the big question...
After doing the update, what did you notice different? What did you actually feel after the update was done?
.
After doing the update, what did you notice different? What did you actually feel after the update was done?
.
05-23-2018, 08:58 PM
#26
Instructor
I have not had my Z06 long enough or drove it in the other modes, but I own a CTS-V with magnetic ride control and also had an XLR-V with magnetic ride control, so I know how they ride compared to regular suspensions. I picked up my Z06 this afternoon after the upgrade and had a 20 mile drive home. Took the same route home as I did taking the car in for service. Also left it in Tour mode. I immediately noticed a difference. Subtle but a smoother ride than the original setting. It felt a lot more like my CTS-V, but stiffer than the ride my XLR-V gave in Sport mode. I'll drive it to work tomorrow; an hour ride one way; and try Sport and track mode to see how they feel. So far I feel it was worth the money!
Last edited by Cubby558; 05-23-2018 at 10:16 PM.
05-23-2018, 10:09 PM
#27
Drifting
Thread Starter
"...You folks need to perform a cranial extraction from the rectal area for this particular dealer."
And how, exactly, would "they" do that-General Motors? Are they supposed to GUESS which dealership in your 'burg, it is? And, no, most of GM does not monitor this site just so they can play the guessing game. If you really want to help out some owners in your area, you can mention the name of the dealer. Otherwise...
And how, exactly, would "they" do that-General Motors? Are they supposed to GUESS which dealership in your 'burg, it is? And, no, most of GM does not monitor this site just so they can play the guessing game. If you really want to help out some owners in your area, you can mention the name of the dealer. Otherwise...
Last edited by TSLAVette; 05-23-2018 at 10:21 PM.
05-23-2018, 10:14 PM
#29
Drifting
Thread Starter
Faced with this intense dilemma myself, I sent the service manager a 2 line email with a link to the GM document that explains how to bill the labor charge to a GM department, not the customer.
That's what she did.
Of course it's annoying, but I wouldn't go on some vigilante rampage looking for justice... just inform them of the real facts and if they'll then do it, do it.
Years ago I gave up punishing myself with inconveniences that the "punished" would never even know (like not dealing with that dealership ever again because they wasted your time).
That's what she did.
Of course it's annoying, but I wouldn't go on some vigilante rampage looking for justice... just inform them of the real facts and if they'll then do it, do it.
Years ago I gave up punishing myself with inconveniences that the "punished" would never even know (like not dealing with that dealership ever again because they wasted your time).
05-23-2018, 10:19 PM
#30
Drifting
Thread Starter
I thought one of my local dealers had the national record at $600, but yours tops it. They get 0.3 hr. from GM (probably ~$25-30), which won't cover the time involved to process the customer, call the Techline, pay GM, download the software (if they don't already have it), download the upgrade file, set up the MDI and laptop, do the upgrade, and do the finishing processing with the customer. I blame GM for these problems with dealers because they're trying to be greedy and throw the dealers a few crumbs while they grab most of the profits. This imbalance bleeds down to the customer who's stuck in the middle trying to get the upgrade done against dealer resistance. (My 2¢)
Mine took two hours from start to finish, which is probably high since it was the dealer's first MRSC upgrade, but I doubt if any tech can knock it out in 0.3 hrs. As for it being a free upgrade, it's a little different that getting a software update that addresses an issue, usually granted if you complain about some known problem, but MRSC worked fine before the upgrade. It's not as if it won't work without it, and the upgrade is optional. Like $600 for red calipers we pay 'em cause we like 'em.
Mine took two hours from start to finish, which is probably high since it was the dealer's first MRSC upgrade, but I doubt if any tech can knock it out in 0.3 hrs. As for it being a free upgrade, it's a little different that getting a software update that addresses an issue, usually granted if you complain about some known problem, but MRSC worked fine before the upgrade. It's not as if it won't work without it, and the upgrade is optional. Like $600 for red calipers we pay 'em cause we like 'em.
05-23-2018, 10:53 PM
#31
Faced with this intense dilemma myself, I sent the service manager a 2 line email with a link to the GM document that explains how to bill the labor charge to a GM department, not the customer.
That's what she did.
Of course it's annoying, but I wouldn't go on some vigilante rampage looking for justice... just inform them of the real facts and if they'll then do it, do it.
Years ago I gave up punishing myself with inconveniences that the "punished" would never even know (like not dealing with that dealership ever again because they wasted your time).
That's what she did.
Of course it's annoying, but I wouldn't go on some vigilante rampage looking for justice... just inform them of the real facts and if they'll then do it, do it.
Years ago I gave up punishing myself with inconveniences that the "punished" would never even know (like not dealing with that dealership ever again because they wasted your time).