Another Paint Defect Thread
#1
Racer
Thread Starter
Another Paint Defect Thread
I know there are several posts regarding paint defects on the forum. I am one of the lucky ones with the paint adhesion failing between the bumper and fender on my 600 mile Grand Sport. I have seen many fixes (touch up paint, dealer removal of bumper to paint, new factory painted bumper shipped to dealer from BG, and 1 case of a replacement car). My question is, what is GM's stance on the repair? Mine is similar to several others I have seen on the forum, but I do not understand the varying repairs that I believe were under warranty. So again, my question is what is the standard GM response when these warranty claims come in? If there is a GM rep on the forum, please weigh in.
Thanks
Driver side bumper/fender.
Thanks
Driver side bumper/fender.
The following users liked this post:
806-Corvette (04-26-2018)
#3
Drifting
I've been following these posts too and have read that GM has began sending out replacement bumpers already painted to fix this problem. This would be my preference for the repair.
The following 2 users liked this post by lgodom:
806-Corvette (04-26-2018),
dachtler (06-20-2017)
#4
This is NOT a paint issue. This is a bumper fitment issue. It will continue to happen until someone does the simple job adjusting the bumper down a little by using the bolts at the headlight.
What is happening is the panels are flexing and rubbing on each other. It's an easy adjustment, I had to do it after pulling my bumper off for mods.
What is happening is the panels are flexing and rubbing on each other. It's an easy adjustment, I had to do it after pulling my bumper off for mods.
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chillaxtodamax (03-18-2018)
#5
Racer
Thread Starter
This is NOT a paint issue. This is a bumper fitment issue. It will continue to happen until someone does the simple job adjusting the bumper down a little by using the bolts at the headlight.
What is happening is the panels are flexing and rubbing on each other. It's an easy adjustment, I had to do it after pulling my bumper off for mods.
What is happening is the panels are flexing and rubbing on each other. It's an easy adjustment, I had to do it after pulling my bumper off for mods.
The following 2 users liked this post by JGreen:
806-Corvette (04-26-2018),
bjones7131 (04-13-2018)
#6
Advanced
I have the exact same issue with my 17 GS. I'll contact my dealer to see about the pre-painted replacement bumper option. Thanks!
#7
Burning Brakes
I had the same on my 2014, dealer made it right
#8
I respectfully disagree...there is an issue with several brand new or extremely low mileage cars which manifests itself by the paint flaking off the car. I am not insinuating that the root cause of the issue is the paint or the painting process, I am simply saying that there is an issue that is causing the paint to flake off my 600 mile car. Whether it is a simple "install a zip tie as a shim" fix, or another modification is up to the dealer and General Motors to decide. I, for one, refuse to take ownership of an apparent manufacturing defect by attempting a repair myself.
Didn't say you had to do it yourself to fix it. Just an easy fix. Just saying I've had to as a result of pulling the bumper off for other issues.
In the end, what I am trying to convey here is:
Don't tell the dealership there is a paint issue and they need to replace the bumper, tell them the bumper is flaking because it is rubbing on the fender
Last edited by BrunoTheMellow; 06-20-2017 at 04:33 PM.
The following users liked this post:
806-Corvette (04-26-2018)
#9
Racer
Thread Starter
You may disagree but it is the truth. Not a paint quality. My point is, this is not "another paint defect thread", it is a panel fitment thread that happens to damage paint.
Didn't say you had to do it yourself to fix it. Just an easy fix. Just saying I've had to as a result of pulling the bumper off for other issues.
In the end, what I am trying to convey here is:
Don't tell the dealership there is a paint issue and they need to replace the bumper, tell them the bumper is flaking because it is rubbing on the fender
Didn't say you had to do it yourself to fix it. Just an easy fix. Just saying I've had to as a result of pulling the bumper off for other issues.
In the end, what I am trying to convey here is:
Don't tell the dealership there is a paint issue and they need to replace the bumper, tell them the bumper is flaking because it is rubbing on the fender
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806-Corvette (04-26-2018)
#11
Racer
Thread Starter
It would be interesting to know how many occurrences have been reported to GM, and if a TSB has been created to inform dealers how to address. Some dealers (mine included) are not aware of the failures. Mine will be the first they address. Why recreate the wheel if a standard fix has been approved and authorized by GM?
#12
You are assuming all of these defects are the same. As the consumer, I have paint flaking off my car. Period. It needs to be corrected. If the dealer and/or GM decide just to paint it and the defect happens again, I will take it back to them and inform them that the paint is flaking off my car again and they need to correct it. I don't disagree that it could be a panel alignment issue, but I have not viewed the paint process FMEA and/or root cause analysis of the other failures. GM quality and engineering teams have. I'll let them decide on the repair, and hold them responsible until it is repaired correctly (which I have no doubt they will).
#13
Racer
Thread Starter
I'd love to save a trip to the dealer and not have my car taken from me a 2nd time. I'm giving you a heads up, just drop it in their ear. You may save some heartache in the future. "it's their problem, let them figure it out" mentality doesn't help if it inconveniences you in the future, you also won't get any benefit from it.
#14
This is NOT a paint issue. This is a bumper fitment issue. It will continue to happen until someone does the simple job adjusting the bumper down a little by using the bolts at the headlight.
What is happening is the panels are flexing and rubbing on each other. It's an easy adjustment, I had to do it after pulling my bumper off for mods.
What is happening is the panels are flexing and rubbing on each other. It's an easy adjustment, I had to do it after pulling my bumper off for mods.
#15
Safety Car
Not a paint issue?
Don't you find it curious that the same paint damage is not happening on the quarter panel?
Why is the paint peeling off the fascia in areas that in no way contacted the mating surface?
Would not panels rubbing against one another cause a scuffing type wear pattern versus a paint peeling defect?
Don't you find it curious that the same paint damage is not happening on the quarter panel?
Why is the paint peeling off the fascia in areas that in no way contacted the mating surface?
Would not panels rubbing against one another cause a scuffing type wear pattern versus a paint peeling defect?
#16
Not a paint issue?
Don't you find it curious that the same paint damage is not happening on the quarter panel?
Why is the paint peeling off the fascia in areas that in no way contacted the mating surface?
Would not panels rubbing against one another cause a scuffing type wear pattern versus a paint peeling defect?
Don't you find it curious that the same paint damage is not happening on the quarter panel?
Why is the paint peeling off the fascia in areas that in no way contacted the mating surface?
Would not panels rubbing against one another cause a scuffing type wear pattern versus a paint peeling defect?
Last edited by BrunoTheMellow; 06-20-2017 at 11:29 PM.
#17
Team Owner
I have the same issue on my '17 GS and GM sent a replacement factory painted fascia. (the dealer had the original touched up, but in parallel a new one was sent, so i'm having the new one installed )
Either way, it's a warranty issue.
Either way, it's a warranty issue.
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806-Corvette (04-26-2018)
#19
Team Owner
#20
Race Director
Imo everyone is a little right. It's a paint PREP issue combined with a tight gap.
this is usually wjat happened when a **** body shop paints a bumper. It flakes off just like that. And it's from a crap surface prep. It would last longer but the rubbing accelerates the flaking. My gaps are right front and rear and my paint is perfect. The fender vent insert is another issue. But similar. Too right and **** prep.
this is usually wjat happened when a **** body shop paints a bumper. It flakes off just like that. And it's from a crap surface prep. It would last longer but the rubbing accelerates the flaking. My gaps are right front and rear and my paint is perfect. The fender vent insert is another issue. But similar. Too right and **** prep.