Forum Family Help ?! Please Dealer Damaged my Akrapovic Exhaust !
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vdavenp802 (06-16-2018)
06-16-2018, 03:13 AM
#23
these are pictures of the day after the exhaust was installed and never removed until the dealer touched it. I know for a FACT that my exhaust was in 10/10 perfect condition beforehand. I do know the tips are separate but are not sold separately. I have searched all over the web and have contacted akrapovic about the situation. If it was a simple 1000$ exhaust I would replace it and avoid conflict since the advisor has been nothing but good to me, but that is not the case. I shouldn’t have the short end up the stick due to some negligence of a tech who doesn’t care about the parts he is R/I to complete the job.
Last edited by DWillys; 06-16-2018 at 03:14 AM.
06-16-2018, 09:02 AM
#24
Melting Slicks
Member Since: Dec 2008
Location: Mount Airy NC
Posts: 2,073
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C7 of Year Finalist (performance mods) 2019
Wait till Monday, you may be surprised by your dealer. Is it just 1 tip or all of them? From the pics it looks like just one tip. I have fixed a bunch of carbon fiber and it really isn’t that hard to do. Good luck!
06-16-2018, 04:56 PM
#25
Racer
Thread Starter
I do not see this as worshiping a car, but more of expecting a dealership to take care of a customer's car that is in their possession. I'd be upset too if damage was done to my car. But without positive proof (i.e., pics or a written statement on the R/O that no damage was noted before repairs), it may be hard to get the dealer to accept responsibility. I really hope things work out for you on this.
06-16-2018, 05:46 PM
#26
This appears to me as normal wear. I see no real 'damage'
06-16-2018, 08:02 PM
#29
Racer
Thread Starter
06-16-2018, 08:19 PM
#30
Burning Brakes
I try to inspect my car every time I pick it up from the dealer, for this exact reason. If it's dirty like you said, that can be tough to do. Recently the dealer lost my jacking pucks. I am quite certain they took them out to use their own pucks and never put them back in. This dealer is the only location that has ever jacked this car up except for myself. I find it highly unlikely anybody would crawl under my car and steal these pucks in any other circumstance. As others stated, I was a bit SOL in proving it and had to buy new ones unfortunately. A bit difference in price of what we are talking about here, obviously.
06-16-2018, 08:23 PM
#32
Burning Brakes
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ArnoldZO6 (06-18-2018)
06-16-2018, 08:45 PM
#34
Race Director
idk man. i can't wait to hear what they come back with. like others have said keep the $5k thing to yourself when dealing with them..
Did you mention that there's a really REALLY expensive exhaust on the car to please be careful with it when they remove it to work on the trans? If you didn't? whatever tech probably saw no harm standing it up against the wall so nobody tripped over it and it didn't take up a lot of space...
I really hope they do the right thing but i have a feeling they aren't going to make you whole and you're gonna end up in a compromise...
Did you mention that there's a really REALLY expensive exhaust on the car to please be careful with it when they remove it to work on the trans? If you didn't? whatever tech probably saw no harm standing it up against the wall so nobody tripped over it and it didn't take up a lot of space...
I really hope they do the right thing but i have a feeling they aren't going to make you whole and you're gonna end up in a compromise...
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ArnoldZO6 (06-18-2018)
06-18-2018, 02:34 PM
#36
Racer
Thread Starter
thanks all for the info, i will keep you posted forum fam!... spoke to a company who may be able to sell just the 4x exhaust tips to save whoever is going to be paying for this alot of money... hopefully the dealership takes fault of their mistake to be honest and true and resolve this issue.
06-18-2018, 02:35 PM
#37
Racer
Thread Starter
06-18-2018, 09:53 PM
#38
Racer
Thread Starter
Update on situation *
So the dealership Community Chevrolet of Burbank, CA is now saying that my exhaust system was like that and it is probably from the heat that it has been “chipped” when clearly it wasn’t that way before. Also there is scuffs and it is not smooth as if it was from heat. Apparently Akrapovic is cheap quality and chips in 10k miles from what their manager has to say. They refuse to accept the fact that they messed up. On the other note, my vehicle has a exhaust leak I’m guessing from x-pipe to axleback and is still making a clicking noise from the wheels which they said “unable to hear”. After arguing with this Service Manager of theirs as he smirks and tells me oh our cameras are “48hr” which makes me wonder why they left it and had me wait until Monday, when I was told he was out for vacation, he tells me I was here Thursday Friday... long story short, he refused to service my vehicle today for the exhaust leak(which they left loose) and the clicking noise which they clearly heard on the last service and said “was able to make noise less” return if heard again. He said,” I will not service your vehicle, it is a liability, get out of here and go find a different dealership”. To fix their mistakes. BEWARE of this dealer !
06-19-2018, 07:31 AM
#39
Le Mans Master
I just went to their website and they have FIVE 2017 Corvettes for sale ranging from $16,000 to $20,000 off MSRP.......just saying.
I can't see how they still have five Corvettes that are 3 years old left on their lot
I can't see how they still have five Corvettes that are 3 years old left on their lot
06-19-2018, 08:48 AM
#40
I would get them repaired too! I've had several cf pieces repaired on my sportbikes including a akro exhaust! They get beat up at the track. If it's done right, you'll never see it! GL