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Anyone have a *good* experience with "ZL1addons.com"?

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Old 06-18-2018, 03:10 PM
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Kent1999
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Default Anyone have a *good* experience with "ZL1addons.com"?

Anyone have a *good* experience with "ZL1addons.com"?

Over a week ago, I ordered one of their C7 tools for my Stingray off their website. Since then, my order has always been in "getting ready to be shipped" status when I check it on their website. My email to them late last week has also gone unanswered.

Not going to react quite yet, but I'm going to request my CC company do a chargeback on that purchase if I don't hear from them soon, and was just wondering what kind of experience anyone else had with them.

UPDATE: As of 506pm 18jun2018 (within the last hour or so), my order status has changed from its week-old status of "getting ready to be shipped" to "label created". I now have a tracking number! Progress!

Thanks to all for sharing their experience!

Last edited by Kent1999; 06-18-2018 at 08:14 PM.
Old 06-18-2018, 03:38 PM
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Mike Mercury
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I looked up their business address, it's a house in a residential area; Poway, CA 92064.
Old 06-18-2018, 04:38 PM
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Toombs
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I ordered lugnuts and got them quickly without any issue. I know some people on this forum have ordered tow hooks from them.
Old 06-18-2018, 05:32 PM
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2K14C7
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I ordered some of the permanent mount jacking pucks without any issue.
Old 06-18-2018, 05:35 PM
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rb185afm
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I’ve ordered many times with no issues.
Old 06-18-2018, 05:41 PM
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Bob Beroza
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I purchased a set of Permanent Jack Pucks last year.
The arrived quickly and the product was exceptional.
Old 06-18-2018, 05:42 PM
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Borntorun04/17
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Originally Posted by Bob Beroza
I purchased a set of Permanent Jack Pucks last year.
The arrived quickly and the product was exceptional.
^
Old 06-18-2018, 05:42 PM
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Kent1999
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All --thanks for the feedback.

Hopefully just a temporary glitch. I'll wait a bit longer and update on any progress.

I don't wish to smear anyone without cause, but a week without any update and unanswered email doesn't make me a happy customer, even if it is NOT a high-dollar order. Hope I'm wrong and have just been spoiled by most of the other good vendor experiences I've had with Corvette parts.
Old 06-18-2018, 06:11 PM
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cowboy casey
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all 3 things I have bought from him were shipped fast and in perfect condition.. Maybe a supply issue??
Old 06-18-2018, 06:29 PM
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Thunder22
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i've bought jacking pucks and tow hooks from them, no issues whatsoever.
Old 06-18-2018, 06:43 PM
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Kent1999
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Originally Posted by cowboy casey
all 3 things I have bought from him were shipped fast and in perfect condition.. Maybe a supply issue??
Always a possibility. Would have been nice to get some sort of response from them if that was indeed the case.
I'm a pretty patient guy if you let me know what is going on.

Last edited by Kent1999; 06-18-2018 at 06:47 PM.
Old 06-18-2018, 06:46 PM
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tcinla
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I got a pair of the anodized leave in jack pucks. I had no issues with the order.
Old 06-18-2018, 06:53 PM
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bigsapper
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Bought their leave in pucks. Ordered 6/9; shipped 6/11; received 6/13.

Do they have a phone #? eta: 1(858) 527-8727

I think they're a vendor here, maybe PM them?

Last edited by bigsapper; 06-18-2018 at 06:54 PM.
Old 06-18-2018, 07:53 PM
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Spice red Ed
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Maybe a phone call would answer your question. Taken from the website.
Phone:
Our team is available Monday thru Friday 9:30 AM - 4:00 PM PT
CALL US! 1(858) 527-8727
Old 06-18-2018, 08:10 PM
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Kent1999
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UPDATE: As of 506pm 18jun2018 (within the last hour or so), my order status has changed from its week-old status of "getting ready to be shipped" to "label created". So that's progress! Thanks again for all for the input on this!

Last edited by Kent1999; 06-18-2018 at 08:10 PM.
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Old 06-18-2018, 09:33 PM
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gumbo2000
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Same here with the pucks. They shipped fast and the pucks are really nice.
Old 06-18-2018, 09:34 PM
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Originally Posted by Kent1999
Anyone have a *good* experience with "ZL1addons.com"?

Over a week ago, I ordered one of their C7 tools for my Stingray off their website. Since then, my order has always been in "getting ready to be shipped" status when I check it on their website. My email to them late last week has also gone unanswered.

Not going to react quite yet, but I'm going to request my CC company do a chargeback on that purchase if I don't hear from them soon, and was just wondering what kind of experience anyone else had with them.

UPDATE: As of 506pm 18jun2018 (within the last hour or so), my order status has changed from its week-old status of "getting ready to be shipped" to "label created". I now have a tracking number! Progress!

Thanks to all for sharing their experience!
Just call us at the shop. 858 527 8727 8:30 to 3:30 we are here all the time, We have 2 shops, one here in the back of our home and one in the industrial park in Poway. What did you order??? we answer the phone all the time. My cell is 858 229 0060

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Old 06-18-2018, 09:35 PM
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Originally Posted by Kent1999
UPDATE: As of 506pm 18jun2018 (within the last hour or so), my order status has changed from its week-old status of "getting ready to be shipped" to "label created". So that's progress! Thanks again for all for the input on this!
Best to just call us!!! we make our parts here and some times are in the shop, but we can call you back.
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Old 06-18-2018, 09:37 PM
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Originally Posted by Kent1999
Anyone have a *good* experience with "ZL1addons.com"?

Over a week ago, I ordered one of their C7 tools for my Stingray off their website. Since then, my order has always been in "getting ready to be shipped" status when I check it on their website. My email to them late last week has also gone unanswered.

Not going to react quite yet, but I'm going to request my CC company do a chargeback on that purchase if I don't hear from them soon, and was just wondering what kind of experience anyone else had with them.

UPDATE: As of 506pm 18jun2018 (within the last hour or so), my order status has changed from its week-old status of "getting ready to be shipped" to "label created". I now have a tracking number! Progress!

Thanks to all for sharing their experience!
If it was the wheel magassist? I made them today. we make them as the orders come in in a batch.
Old 06-18-2018, 09:39 PM
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Skylane765
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Originally Posted by Mike Mercury
I looked up their business address, it's a house in a residential area; Poway, CA 92064.
We have a large workshop in the rear of our home and it may look like a neighboring house, but it one of or shops.
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