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Discount Tire damaged all 4 wheels

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Old 06-30-2018, 03:18 PM
  #61  
Gearhead Jim
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Originally Posted by sshipferling
Sorry to hear about your wheels. A month ago, I took my C6 with optional Comp Gray wheels to Discount for new Michelin Super Sports. The car came back with two of the four wheels damaged. I have been a customer of Discount for many, many years and never had a problem with any of my cars including 2 Cadillac CTS, Yukon Denali, Jeep, and, the list goes on. They asked me to bring in the Vette for a "couple" of days and they would send out the wheels to a restorer twenty miles away. I have a problem with that. I decided to touch up myself, but the paint is not available from the dealer or any third party. The paint code is WA924, Gun Metal Gray Metallic. Does anyone have any ideas.
I never had Comp Gray wheels, but have always considered them the best color for a Corvette.
To match your color, take the paint code to a local auto paint or paint/parts store; if they can't order a proper match for you they can often mix up a special batch.
For the standard silver painted wheels on our C6, I had the custom mix done. Two small bottles, two small spray cans. Lasted me until we sold the car after 8 years/102k miles.
Old 06-30-2018, 03:34 PM
  #62  
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Originally Posted by MikeERWNC
For every negative comment about Discount Tire, I am betting there are a million good comments.
Some new kid made a mistake. We have all been there once.
They will make this right for you. They always do.
I have used DT regularly for 15 years in three cities and am very satisfied with the operation... It appears that each manager has a lot of latitude in how each store is run, and the ones I have dealt with were very professional and interested in maintaining their customer base.
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Old 06-30-2018, 07:58 PM
  #63  
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Originally Posted by SingleTrackMinded
I'm sorry to hear about that. Hope they take care of you. I was lucky recently when I had a bolt in my rear tire on my GS. They repaired it for free with no damage. I guess its a crap shoot out there. I did speak to the manager beforehand about my concerns and he told me they could do it, but that they might damage the tire trying to get it off explaining that they are a bitch to remove. once he said that, i removed the wheel at home and took it to them just in case...
I would recommend Wheel Specialists to anyone living in the Phoenix area. They service high end cars and are priced competitively.
http://www.wheelspecialists.com/about-us//
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Old 06-30-2018, 08:14 PM
  #64  
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Originally Posted by ByRiver
Wouldn't change my oil at Jiffy Lube, or let Discount Tire mount my tires.
I absolutely couldn't agree more. I pay $250.00 to have my tires changed over with road force balancing at an Exotic car dealer here locally. They have a $37,000 hunter tire machine that literally cannot damage your wheel. As the saying goes, you get what you pay for!
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Old 06-30-2018, 08:41 PM
  #65  
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Looks like they use an old machine
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Old 07-01-2018, 05:10 AM
  #66  
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Originally Posted by ByRiver
Wouldn't change my oil at Jiffy Lube, or let Discount Tire mount my tires.



x2 best of luck op
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Old 07-01-2018, 08:35 AM
  #67  
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They all need to get Hunter's "Revolution" automatic tire changed. Everything is automatic, and video shows a 10 year old boy running it.
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Old 07-01-2018, 09:00 AM
  #68  
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Sucks that they damaged one, let alone all four wheels. Hope they come through for you and make it right.
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Old 07-01-2018, 10:01 AM
  #69  
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Townfair also scratched my rims recently but not as bad as the OP. Like someone mentioned, seems to be a crap shoot. I should have gone with the dealership but they were 2-3 weeks out to install and I needed them in 1-2 weeks. I regret not waiting. Live and learn I guess...

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Old 07-01-2018, 10:08 AM
  #70  
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Originally Posted by 16/C7Z
If the shop doesn't have the machine designed to make that swap painless so that a 5yo could pull it off... run... there's plenty of "good" machines but they are 10s of thousands not 10 thousand dollars which is the kind that can do most wheels... And for any of these businesses which one do you think most buy?

such a low wage job to find a shop that has a dedicated guy worth a dam to change them on an ordinary machine is too rare to chance for the headache that follows. They are out there too. But more like spotting an albino... they exist but not easy to find lol.

Here's where reputation helps and a solid conversation with the manager and tech about your expectations and theirs. If your gut tells you no way? Leave.


just take it to the best wheel refinisher you can find and give them the bill probably charge you 150 200 Max Pro wheel and you'll never know what happened

There is no machine that can change the run flats on the Z06s without manual intervention and prying with a tire iron. Period. It takes skill and specific know how to mount these tires. The better machines help but they are NOT no touch on these tires.

My DT did an amazing job and KNEW what they were doing. It just so happened there were 2 other vettes there getting tires the same day. Not all DT stores have the same equipment or trained staff. CALL and ASK, the ones that do not usually know which other DT in your area does this work.
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Old 07-01-2018, 10:10 AM
  #71  
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Originally Posted by pokerpro
I absolutely couldn't agree more. I pay $250.00 to have my tires changed over with road force balancing at an Exotic car dealer here locally. They have a $37,000 hunter tire machine that literally cannot damage your wheel. As the saying goes, you get what you pay for!

Many DT stores have the same equipment. Not all, you need to call and ask.

And DT charges $80 for a set of 4 including road force balance. Pretty fair in my book. They even have the TPMS parts if needed in stock.

Last edited by jcthorne; 07-01-2018 at 10:11 AM.
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Old 07-01-2018, 10:17 AM
  #72  
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Sorry to hear about your story because I have had Discount tires on 7 different cars including 2 Corvettes no problems and at different stores !!! In fact the store closest to me is so busy that I drive 3 miles more to the next closet one !!!! Wayne
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Old 07-01-2018, 10:49 AM
  #73  
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I would check your ceramic rotors for damage as well.

https://www.corvetteforum.com/forums...rotor-z07.html
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Old 07-01-2018, 10:55 AM
  #74  
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Originally Posted by jcthorne
There is no machine that can change the run flats on the Z06s without manual intervention and prying with a tire iron. Period. It takes skill and specific know how to mount these tires. The better machines help but they are NOT no touch on these tires.

My DT did an amazing job and KNEW what they were doing. It just so happened there were 2 other vettes there getting tires the same day. Not all DT stores have the same equipment or trained staff. CALL and ASK, the ones that do not usually know which other DT in your area does this work.
So, after looking at the ad/youtube for the Hunter Revolution machine, you are saying this machine will NOT work without manual, human assistance on Z wheels/tires? Do the stores you go to have this specific machine? I'm asking because the ad/video makes a specific claim about mounting/dismounting difficult tires on and off wheels.

Otherwise, I agree w. those who say, you just have to find the right person who really does know how to do tires and is probably NOT the least-expensively paid, newest employee in the shop.

Click the icon, "See it in action"
https://www.hunter.com/tire-changers...SAAEgIwyPD_BwE
Old 07-01-2018, 11:15 AM
  #75  
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I got the DT jack too.. my local shop nicked 2 of 4.. small ones, but still sucked. they sent me over to a local wheel repair shop. The touchup was ok, but I can still tell and see the spots. I keep hearing how these runflats are like hell to mount, and since I don't do it myself, what can I say.

I'd be reeeeal p-o'd if I had a sweet $$$ forged set that they buggered. It's like a gamble I guess. Try to find the best shop you can and hope for the best.

If anyones got leads on a solid shop in San Antonio with that sweet Hunter machine, lmk!

Last edited by Never Settle; 07-01-2018 at 11:17 AM.
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Old 07-01-2018, 03:29 PM
  #76  
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Originally Posted by jcthorne
There is no machine that can change the run flats on the Z06s without manual intervention and prying with a tire iron. Period. It takes skill and specific know how to mount these tires. The better machines help but they are NOT no touch on these tires.

My DT did an amazing job and KNEW what they were doing. It just so happened there were 2 other vettes there getting tires the same day. Not all DT stores have the same equipment or trained staff. CALL and ASK, the ones that do not usually know which other DT in your area does this work.
How many Corvette tires could a specific DT have mounted to get good at it, especially the GS/Z06 sizes? There are no DT stores in my area anyway.

A small chain tire store in my area called Dobbs with 40 locations, couldn't mount GS/Z06 wheels. I asked them just for laughs if they could change the oil on a dry sump motor, and they couldn't. They said they never did one before, and they didn't even have a labor code to charge for it. They didn't carry Mobil 1 oil anyway, plus I didn't want my car to be their first.

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Old 07-01-2018, 03:31 PM
  #77  
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Ugh. This is the kind of thing that makes me grateful for the top-notch Vette dealer just down the road.
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Old 07-01-2018, 04:08 PM
  #78  
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Originally Posted by ByRiver
How many Corvette tires could a specific DT have mounted to get good at it, especially the GS/Z06 sizes? There are no DT stores in my area anyway.

A small chain tire store in my area called Dobbs with 40 locations, couldn't mount GS/Z06 wheels. I asked them just for laughs if they could change the oil on a dry sump motor, and they couldn't. They said they never did one before, and they didn't even have a labor code to charge for it. They didn't carry Mobil 1 oil anyway, plus I didn't want my car to be their first.
I didn't realize that. I do know this on my Stingray. DT lays the new tires in the sun half hour or so. Then goes to work mounting them. With that touchless system they have the tires get on those rims as smooth as butter. I wonder if they layed Z06 tires out in the sun they would have an easier touch free time of it?
Old 07-01-2018, 05:27 PM
  #79  
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Originally Posted by joemessman
I didn't realize that. I do know this on my Stingray. DT lays the new tires in the sun half hour or so. Then goes to work mounting them. With that touchless system they have the tires get on those rims as smooth as butter. I wonder if they layed Z06 tires out in the sun they would have an easier touch free time of it?
Depends where and when you do it.
Here in Illinois, there's lots of times when tires laying in the sun would be below the 20' "cracks if driven" temperature.


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Old 07-01-2018, 06:46 PM
  #80  
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Originally Posted by TNSQUIRE
My Discount store just purchased a new Hunter machine that cost them $13,000. It never touches the outside edge of the rim and works great on high end wheels. They do charge extra to use that machine.
For 13,000. you get 1/2 a tire changer. They sell for over 32,000 !!!!

http://alphaomegaeq.com/c-1144825-hu...-changers.html

Last edited by wrecker3; 07-01-2018 at 06:52 PM.


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