Good experience at Hendrick Chevy in Cary, NC
10-12-2018, 01:18 PM
#1
Good experience at Hendrick Chevy in Cary, NC
I read so many complaints about bad dealers, so I thought to post my positive experience at Hendrick Chevrolet at Cary NC.
I brought my car for oil change and alignment. No one asked the dreaded question "did you buy this car here?". First, the representative said 0w-40 is not covered by Chevy, but the manager quickly stepped in and said no worries we will do it. After leaving, I discovered that my alignment wasn't done to the spec I wanted. I called the dealer, got appointment right the way, and got it fixed without any hassle. They serviced the car quickly and in timely manner. Those guys were professional.
I brought my car for oil change and alignment. No one asked the dreaded question "did you buy this car here?". First, the representative said 0w-40 is not covered by Chevy, but the manager quickly stepped in and said no worries we will do it. After leaving, I discovered that my alignment wasn't done to the spec I wanted. I called the dealer, got appointment right the way, and got it fixed without any hassle. They serviced the car quickly and in timely manner. Those guys were professional.
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Rebel Yell (10-14-2018)
10-12-2018, 09:17 PM
#4
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I use Hendrick in Cary NC for all my service as well. They have Corvette Techs and since they are in the top 10 dealers selling Corvettes, they handle a lot of our favorite cars.
Interesting that despite the large number of Corvettes that go through that dealership, every time one pulls in for service, all the service writers look up from their desk to give it the once over. They really like their Corvettes.
Interesting that despite the large number of Corvettes that go through that dealership, every time one pulls in for service, all the service writers look up from their desk to give it the once over. They really like their Corvettes.
10-12-2018, 09:40 PM
#5
Drifting
My dealer Hampton Chevy is always great, Hey goathead what was your rate in the Navy 
10-13-2018, 09:25 AM
#6
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Nice to hear a positive review about a dealer’s service.
10-14-2018, 07:28 AM
#9
I also have found them to be very good but if you use them for oil chsnge and have. A dry sump ask them to leave the 10th liter out the oil change guy overfills. All in all they seem knowledgeable and competent
10-14-2018, 09:56 AM
#10
Instructor
I read so many complaints about bad dealers, so I thought to post my positive experience at Hendrick Chevrolet at Cary NC.
I brought my car for oil change and alignment. No one asked the dreaded question "did you buy this car here?". First, the representative said 0w-40 is not covered by Chevy, but the manager quickly stepped in and said no worries we will do it. After leaving, I discovered that my alignment wasn't done to the spec I wanted. I called the dealer, got appointment right the way, and got it fixed without any hassle. They serviced the car quickly and in timely manner. Those guys were professional.
I brought my car for oil change and alignment. No one asked the dreaded question "did you buy this car here?". First, the representative said 0w-40 is not covered by Chevy, but the manager quickly stepped in and said no worries we will do it. After leaving, I discovered that my alignment wasn't done to the spec I wanted. I called the dealer, got appointment right the way, and got it fixed without any hassle. They serviced the car quickly and in timely manner. Those guys were professional.
They are the only dealer I’ll let touch my Corvette. No hassles, professional, and they go the distance in customer satisfaction. They understand Corvettes and their owners.
10-14-2018, 10:18 AM
#11
Le Mans Master
10-16-2018, 04:28 PM
#13
I read so many complaints about bad dealers, so I thought to post my positive experience at Hendrick Chevrolet at Cary NC.
I brought my car for oil change and alignment. No one asked the dreaded question "did you buy this car here?". First, the representative said 0w-40 is not covered by Chevy, but the manager quickly stepped in and said no worries we will do it. After leaving, I discovered that my alignment wasn't done to the spec I wanted. I called the dealer, got appointment right the way, and got it fixed without any hassle. They serviced the car quickly and in timely manner. Those guys were professional.
I brought my car for oil change and alignment. No one asked the dreaded question "did you buy this car here?". First, the representative said 0w-40 is not covered by Chevy, but the manager quickly stepped in and said no worries we will do it. After leaving, I discovered that my alignment wasn't done to the spec I wanted. I called the dealer, got appointment right the way, and got it fixed without any hassle. They serviced the car quickly and in timely manner. Those guys were professional.
After all, they scr#wed-up!
10-16-2018, 04:33 PM
#14
Last edited by Skid Row Joe; 10-16-2018 at 07:38 PM.
10-17-2018, 11:04 AM
#15
I went to buy my car from them last year, but their prices were not competitive, and they didn't have what I was looking for. I am giving them good review for the service department.
My service adviser was Eric. The supervisor who stepped in is Matt.
My service adviser was Eric. The supervisor who stepped in is Matt.
10-18-2018, 02:12 AM
#18
Melting Slicks
10-20-2018, 12:35 PM
#19
Instructor
We bought our 2019 Stingray at the Cary Hendricks dealership and had a really good experience. Unfortunately, we found out two months later that they had not called our insurance agency to change the insurance from our old Vette to our new Vette despite their promise. We were just blessed to have not had an accident.
10-20-2018, 12:45 PM
#20
Melting Slicks
We bought our 2019 Stingray at the Cary Hendricks dealership and had a really good experience. Unfortunately, we found out two months later that they had not called our insurance agency to change the insurance from our old Vette to our new Vette despite their promise. We were just blessed to have not had an accident.