Dead Battery - can't get into car
12-06-2018, 09:43 PM
#22
Le Mans Master
Member Since: Sep 2012
Location: Hagerstown MD
Posts: 6,876
Received 1,738 Likes
on
1,174 Posts
St. Jude Donor '15-'16,'18
These threads about uninformed, incompetent dealers never cease to amaze me. The SM and GM should be ashamed. Clearly if this dealer has Corvette techs they need more training.
The following users liked this post:
Malum1 (12-08-2018)
12-07-2018, 11:22 AM
#23
Advanced
Why designers and manufactures would complicate a simple task of opening a door with electronics flies in the face of "keep it simple", cars have been around for over a century and doors for centuries all using the same simple principle. Designers and manufactures have lost the "keep it simple" practice and requiring power to get in/out of your car is an example of that.
Don't be harsh or critical of the service personal at the dealership because they didn't know how to get into the car since the battery was dead. Remember we all had to refer to our user manual to learn how to get into the car when there is no power, this wouldn't come up for most vehicles since the simple task of opening a door would be intuitive.
Look on the bright side you'll have a funny story to tell.
Don't be harsh or critical of the service personal at the dealership because they didn't know how to get into the car since the battery was dead. Remember we all had to refer to our user manual to learn how to get into the car when there is no power, this wouldn't come up for most vehicles since the simple task of opening a door would be intuitive.
Look on the bright side you'll have a funny story to tell.
12-07-2018, 11:29 AM
#24
Moderator/Tech Contributor
Member Since: Jun 2001
Location: Jacksonville Florida BWO Dayton, Cincinnati, Bloomsbury NJ, Cincinnati
Posts: 18,225
Received 3,819 Likes
on
2,064 Posts
2015 C7 of the Year Finalist
When I go to a dealer, I expect trained mechanics to work on my car. Corvettes require training for the car. If the mechanic is trained, the mechanic should know how to get into a dead battery car. If not, send the mechanic back to school to be trained.
Elmer
Elmer
The following 3 users liked this post by eboggs_jkvl:
12-07-2018, 11:34 AM
#25
Le Mans Master
Member Since: Sep 2012
Location: Hagerstown MD
Posts: 6,876
Received 1,738 Likes
on
1,174 Posts
St. Jude Donor '15-'16,'18
Elmer, you are correct. The C7 is in its 6th year. For any Corvette trained mechanic to say he didn't know you can get into a car with a dead battery is ludicrous and shameful. It may be unusual but there is no excuse for a dealer not to know this. I stand by my previous comment that the SM should be ashamed and so should the technicians.
12-07-2018, 12:00 PM
#26
Tech Contributor
. Point being...still access the cargo area with a key like the later years and after 10 plus years, someone who does this for a living ought to know how to open it or read the manual. Not tell someone it’s a 2 hour effort.
12-07-2018, 12:06 PM
#27
Burning Brakes
Don't be harsh or critical of the service personal at the dealership because they didn't know how to get into the car since the battery was dead. Remember we all had to refer to our user manual to learn how to get into the car when there is no power, this wouldn't come up for most vehicles since the simple task of opening a door would be intuitive.
The following 2 users liked this post by Mister Big:
Malum1 (12-08-2018),
nickTsandman (12-09-2018)
12-07-2018, 12:07 PM
#28
Agree...And if they are not trained, they shouldn't be charging the customer while the are trying to figure it out (self train).
The following users liked this post:
Malum1 (12-08-2018)
12-07-2018, 12:19 PM
#29
Team Owner
Member Since: Mar 2012
Location: Anger Island
Posts: 45,945
Received 3,289 Likes
on
1,399 Posts
St. Jude Donor '12-'13-'14-'15-'16-'17
Why designers and manufactures would complicate a simple task of opening a door with electronics flies in the face of "keep it simple", cars have been around for over a century and doors for centuries all using the same simple principle. Designers and manufactures have lost the "keep it simple" practice and requiring power to get in/out of your car is an example of that.
12-08-2018, 04:45 AM
#30
Melting Slicks
Why designers and manufactures would complicate a simple task of opening a door with electronics flies in the face of "keep it simple", cars have been around for over a century and doors for centuries all using the same simple principle. Designers and manufactures have lost the "keep it simple" practice and requiring power to get in/out of your car is an example of that.
Don't be harsh or critical of the service personal at the dealership because they didn't know how to get into the car since the battery was dead. Remember we all had to refer to our user manual to learn how to get into the car when there is no power, this wouldn't come up for most vehicles since the simple task of opening a door would be intuitive.
Look on the bright side you'll have a funny story to tell.
Don't be harsh or critical of the service personal at the dealership because they didn't know how to get into the car since the battery was dead. Remember we all had to refer to our user manual to learn how to get into the car when there is no power, this wouldn't come up for most vehicles since the simple task of opening a door would be intuitive.
Look on the bright side you'll have a funny story to tell.
Elmer, you are correct. The C7 is in its 6th year. For any Corvette trained mechanic to say he didn't know you can get into a car with a dead battery is ludicrous and shameful. It may be unusual but there is no excuse for a dealer not to know this. I stand by my previous comment that the SM should be ashamed and so should the technicians. I fully agree with you. I would be looking for a dealer that has been trained on Corvettes.
The following users liked this post:
Malum1 (12-08-2018)
12-09-2018, 12:07 PM
#31
Drifting
I bought the trickle charger when I bought my corvette and didn't have to use it until about 6 moths ago and after 4 years of ownership !!! I usually drove my car at least 2 -4 times a month even in winter when it was cold and roads were dry !!! I had a loop of about 35 miles I drove it and some roads were 40-50 mph and the freeway 60 -70 mph !!!! Wayne
12-09-2018, 06:23 PM
#33
I have mixed feelings about the "trained Corvette mech."
I would rather have a dealership that cares, than have a "Corvette Whisperer" who doesn't GAS. The Corvette is only a car; granted, it's a car that has a few idiosyncrasies, but all those odd things are readily available to them to look up (just like any other car). I take all my Corvettes to a Buick/GMC dealer for the vast majority of the service required. They do great work, and we have a great working relationship. Going on 14 years, and a half a million miles that they have been taking care of mine.
It also helps to be an informed owner, which is the most important thing of all! Being able to tell them exactly what you want, and having them tell you exactly what each repair will entail (which ensures both parties are informed) is key!
I would rather have a dealership that cares, than have a "Corvette Whisperer" who doesn't GAS. The Corvette is only a car; granted, it's a car that has a few idiosyncrasies, but all those odd things are readily available to them to look up (just like any other car). I take all my Corvettes to a Buick/GMC dealer for the vast majority of the service required. They do great work, and we have a great working relationship. Going on 14 years, and a half a million miles that they have been taking care of mine.
It also helps to be an informed owner, which is the most important thing of all! Being able to tell them exactly what you want, and having them tell you exactly what each repair will entail (which ensures both parties are informed) is key!
The following users liked this post:
Steve_R (12-09-2018)
12-09-2018, 07:09 PM
#34
Team Owner
Member Since: Mar 2012
Location: Anger Island
Posts: 45,945
Received 3,289 Likes
on
1,399 Posts
St. Jude Donor '12-'13-'14-'15-'16-'17
Great points Lisa. Nobody demands a certified Cruze technician. Nobody demands a certified Silverado technician. Nobody demands a certified Yukon technician. They’re all Chevrolets. There’s nothing magical about a C7.
12-10-2018, 02:34 PM
#35
Where is this Corvette Certified Technician list? 
.Since when does; "great service from my Chevrolet dealer," equate to; "they have Corvette Certified Technicians??!"
.Since when does; "great service from my Chevrolet dealer," equate to; "they have Corvette Certified Technicians??!"