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Let us know what they say. It's been a few years since I spoke with them about it. Phil brought up a good point about rates increasing after a collision claim, so it might be worthwhile to ask about that, too.
I didn't have the paint pitting from brake dust, no bent or cracked rims in 4000 miles. Black painted aluminum. So I feel pretty lucky. Not all people are having issues. I'm not saying I won't. Just not so far. It's a 2019 GS I picked up in June. Drove it from MacMulkin to Wisconsin. Tour mode all the way.
Have you checked the inner rim? Many cracks have formed there.
Just received a call back from GM Executive Resolution Team. I was told that they was no issue and the bent rims were a road hazard issue and turn it into my insurance company. But they did offer me a $100 certificate to be used at my local Chevrolet dealer. I was told that the case was being closed and they thanked me for contacting them.
I am so pissed off at this point I am not sure what the next step would be.....
Just received a call back from GM Executive Resolution Team. I was told that they was no issue and the bent rims were a road hazard issue and turn it into my insurance company. But they did offer me a $100 certificate to be used at my local Chevrolet dealer. I was told that the case was being closed and they thanked me for contacting them.
I am so pissed off at this point I am not sure what the next step would be.....
wow $100 back and the wheels cost 600-700 each. Not good.
Just received a call back from GM Executive Resolution Team. I was told that they was no issue and the bent rims were a road hazard issue and turn it into my insurance company. But they did offer me a $100 certificate to be used at my local Chevrolet dealer. I was told that the case was being closed and they thanked me for contacting them.
I am so pissed off at this point I am not sure what the next step would be.....
In other words they told you to Go F Y. They really know ho to treat a customer.
Just received a call back from GM Executive Resolution Team. I was told that they was no issue and the bent rims were a road hazard issue and turn it into my insurance company. But they did offer me a $100 certificate to be used at my local Chevrolet dealer. I was told that the case was being closed and they thanked me for contacting them.
I am so pissed off at this point I am not sure what the next step would be.....
Another approach would be to contact your local congressman/woman. That will get some attention. The FCC and probably the NHTA would be forced to address this issue at a high level. Not what GM wants to hear.
Another approach would be to contact your local congressman/woman. That will get some attention. The FCC and probably the NHTA would be forced to address this issue at a high level. Not what GM wants to hear.
FCC? I think they already have their hands full with DirecTV and Howard Stern complaints.
Not sure why more folks did not buy the road hazard warranty
Well for me, the dealer quoted it at $1,200. That seemed like a lot to me seeing as I have never had an issue with bent or cracked wheels. I did not know about this issue when I purchased the car, so buying the insurance just didn't make sense. If I knew then what I know now
$1200? I pretty sure I only paid around $750 for 5 years of coverage on the wheels. Given the cost to replace was around $600 or more a pop and hearing all the issues, I felt it was a good deal.
Not sure why more folks did not buy the road hazard warranty
It's not road hazard and why would you want to keep replacing one bad set with another....the issue is with the wheels.....They used the same wheel up till 2013 and guess what no issues....
Not sure why more folks did not buy the road hazard warranty
The screen capture below is why i didn't Bent wheels may be able to be repaired. The big issue is cracked wheels.
Originally Posted by poughkeepsie
Well for me, the dealer quoted it at $1,200. That seemed like a lot to me seeing as I have never had an issue with bent or cracked wheels. I did not know about this issue when I purchased the car, so buying the insurance just didn't make sense. If I knew then what I know now
I like you did not know. Mine have not cracked yet. So I looked at getting tire and wheel protection plan. The GM Plus plan is not much use for a cracked wheel.
10-30-2018, 08:49 PM
