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Any order from RPI? Southern Car Parts

 
Old 02-17-2019, 12:02 AM
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16 Stingray
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Default Any order from RPI? Southern Car Parts


Just tried.
I placed an order for Borla axle back. That was this past Tuesday. Website shows no order found. My money went right to a PayPal account. Anyone else have issues with this business. What is so hard to drop ship from Borla. I can just go a charge back. I'll buy it from a more reputable vendor.

Last edited by 16 Stingray; 02-17-2019 at 12:06 AM.
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Old 02-17-2019, 12:10 AM
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runner61627
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Ordered multiple times from RPI, with several involving custom painted components. Never had a problem....
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Old 02-17-2019, 12:29 AM
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Vetteman Jack
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Just ordered side skirts for my car. Transaction went smoothly.
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Old 02-17-2019, 01:28 AM
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Avanti
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One RPI order here... no more. Nuff said.
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Old 02-17-2019, 03:29 AM
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WhiteRocket
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Called to place an order last week. Left a message and my number as directed. No call back.
Now concerned about customer service.
Will order elsewhere.
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Old 02-17-2019, 08:10 AM
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I have ordered from them, never had a problem with this company.
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Old 02-17-2019, 08:47 AM
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plasboy
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Ordered Wild to Mild from RPI. Two week backorder but showed up as promised.
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Old 02-17-2019, 09:44 AM
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Have purchased from both and never an issue.
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Old 02-17-2019, 05:06 PM
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George_L
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I have gotten side skirts and a front splitter (separate orders) from them with no problems.
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Old 02-17-2019, 05:12 PM
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tcinla
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I've ordered multiple times from both companies. If you don't have an order confirmation email, you didn't place an order. If you do have a confirmation email then you can use that to follow up with them.


Originally Posted by 16 Stingray View Post
Just tried.
I placed an order for Borla axle back. That was this past Tuesday. Website shows no order found. My money went right to a PayPal account. Anyone else have issues with this business. What is so hard to drop ship from Borla. I can just go a charge back. I'll buy it from a more reputable vendor.
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Old 02-17-2019, 05:15 PM
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Stan0324
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Ordered many times from both. No problem.
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Old 02-17-2019, 05:33 PM
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MSG C5
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Originally Posted by Stan0324 View Post
Ordered many times from both. No problem.
Me too. Both companies offer great service. Most of my custom painted components came through RPI.
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Old 02-17-2019, 07:14 PM
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TOBASCO
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Also placed one order with RPI - never again.
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Old 02-17-2019, 07:35 PM
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16 Stingray
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I am not getting an email confirmation????
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Old 02-17-2019, 08:45 PM
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AttyVette
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Originally Posted by 16 Stingray View Post

Just tried.
I placed an order for Borla axle back. That was this past Tuesday. Website shows no order found. My money went right to a PayPal account. Anyone else have issues with this business. What is so hard to drop ship from Borla. I can just go a charge back. I'll buy it from a more reputable vendor.
I have ordered numerous times from RPI DESIGNS and have had no problems with my orders from them at all. I am awaiting my last order from them now but so far, everything has been exactly as I had ordered !
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Old 02-18-2019, 02:11 PM
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Zelicious
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Have been ordering parts from RPI for my Corvettes for 10 years now. Some transactions were smooth, some weren't. I will say, there have been several times my painted parts arrived with an "issue" but eventually they did make it right. I just wish it didn't take 5-6 weeks when you order anything painted. At least they let you know up front it takes that long.

I just ordered several Carbon Flash painted pieces for my C7 from ACS Composite and all of those parts came 2 days after I ordered them. Excellent customer service!
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Old 02-18-2019, 02:14 PM
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dbaker
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RPI=Yes.No probs.
SCP=No.Once was enough.

\db2
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Old 02-18-2019, 03:37 PM
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Never again with RPI. Customer Service!!!!
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Old 02-18-2019, 04:28 PM
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16 Stingray
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Exhaust showed up today? I understand the customer service thing. All is well. Thanks, Paul



Originally Posted by 16 Stingray View Post

Just tried.
I placed an order for Borla axle back. That was this past Tuesday. Website shows no order found. My money went right to a PayPal account. Anyone else have issues with this business. What is so hard to drop ship from Borla. I can just go a charge back. I'll buy it from a more reputable vendor.
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Old 02-19-2019, 08:09 AM
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bearphoto
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Yes, I ordered side skirts from RPI. Took almost 8 weeks to arrive. They were packaged poorly and arrived broken (damage from ups I'm sure). I needed them asap as I was going on the Western Scenic Tour through the Black Hills of SD. RPI ended refunding my money.
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