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Has GM hurt the aftermarket performance community?

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Old 08-31-2015, 01:03 AM
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Muscles
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Default Has GM hurt the aftermarket performance community?

I am sure I am not alone with my feelings on this one. I have owned 2 Corvettes in the past and I have spent over $20,000 on them modifying them to my particular taste. I had them serviced and had a few things go wrong on each one, but GM never gave me a headache about warranty issues.

With GM being so stringent on warranty violations I am very hesitant to modify my car. I'd love to do the CAI, XPipe, tune, pulley and headers but I don't want to lose my 5 year warranty. In the past, these weren't necessarily deal breakers. I can see the pulley being an issue because you are upping the boost, but bolt ons were never an issue.

What about the reliability of the motor, does this effect anyones decision on modification?

I am not ready to Pony up 17k$ to get a bit more horsepower from Callaway, but that seems like the only option to retain some form of warranty.

Greg
Old 08-31-2015, 01:12 AM
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ElCid79
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My personal philosophy is never modify a car until it is out of warranty.

And if you must modify before being out of warranty at least brake it in really really really good first.

I don't think this will hurt the mod community at all.

It's just going to delay it a few years.
Old 08-31-2015, 02:15 AM
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Over 35 years, 11 Corvettes and nearly a million miles driven with them the only failures were from aftermarket so called performance enhancements.
Old 08-31-2015, 11:55 AM
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Busa Dave
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Originally Posted by Muscles
I am sure I am not alone with my feelings on this one. I have owned 2 Corvettes in the past and I have spent over $20,000 on them modifying them to my particular taste. I had them serviced and had a few things go wrong on each one, but GM never gave me a headache about warranty issues.

With GM being so stringent on warranty violations I am very hesitant to modify my car. I'd love to do the CAI, XPipe, tune, pulley and headers but I don't want to lose my 5 year warranty. In the past, these weren't necessarily deal breakers. I can see the pulley being an issue because you are upping the boost, but bolt ons were never an issue.

What about the reliability of the motor, does this effect anyones decision on modification?

I am not ready to Pony up 17k$ to get a bit more horsepower from Callaway, but that seems like the only option to retain some form of warranty.

Greg

Well other tuner companies offer a warranty with their product as well. The company you mentioned above does not have anything to do with the GM warranty on your car. Need to read the contract Very Very Carefully...
Old 08-31-2015, 01:07 PM
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0Brent@StasekChevy
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As the #1 Callaway Dealer for several years running, we’ve been involved with Callaway since 2006 and have not had any issue with their warranty or the way it works through supplementing GM power train coverage. If a vehicle has an issue - and anything mechanical can, either GM has paid to fix the problem, or Callaway. But it’s transparent to the consumer.

We have a Corvette/Performance Service Technician, who is not only aware of how this works, but can call on Callaway for any support which might be necessary. Callaway has trained not only Sales Specialists like myself, but also trains the back-end of the dealership in service procedures and technical aspects.

Before getting involved with the Callaway Program, our dealership owner, Bill Stasek, was cautious and looked into all aspects of their warranty and how it worked. And it does, to the point we’ve sold/delivered nearly 100 Callaway vehicles over the years, with some of the cars sold twice (and their powertrain warranties conveying), with the warranty really adding value. No one I know in the specialty aftermarket has this benefit or features, only Callaway. Again, it simply works.

Another benefit of Callaway’s warranty, is we’ve found that on the sales-side, we can get the cars financed. If they didn’t have warranty coverage from Callaway to supplement the GM coverage which remains in-effect, it would be tough to get a loan drafted. With Callaway, it’s no problem.

I hope this information helps with clarifying the point on the Callaway powertrain warranty and how it works with your car. If I can be of service in selling you (or anyone) a new Callaway SC757 Z06 Corvette, or upgrading yours through the Callaway “Second Chance” program, please don’t hesitate to drop me a note or give me a call. As a supporting Forum Dealer, I’m here to help.

Thanks,

Brent
Old 08-31-2015, 02:31 PM
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ParishM
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as a matter of interest, why exactly does GM allow the factory
powertrain warranty to remain intact with Callaway mods ?

surely it's not out of the kindness of their hearts !

i'm guessing they get a kickback or percentage of every Callaway
package.
Old 08-31-2015, 02:36 PM
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Originally Posted by ParishM
as a matter of interest, why exactly does GM allow the factory
powertrain warranty to remain intact with Callaway mods ?

surely it's not out of the kindness of their hearts !

i'm guessing they get a kickback or percentage of every Callaway
package.
The way I read it, Callaway supplements the warranty so if a failure is caused by Callaway's upgrades then Callaway would cover it, if not then GM would cover it.
Old 08-31-2015, 02:45 PM
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0Brent@StasekChevy
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Originally Posted by ParishM
as a matter of interest, why exactly does GM allow the factory
powertrain warranty to remain intact with Callaway mods ?

surely it's not out of the kindness of their hearts !

i'm guessing they get a kickback or percentage of every Callaway
package.
They've had a partnership that spans decades, the initial reason for that relationship is because Chevrolet had a factory orderable Callaway package (RPO B2K) that the factory produced from 1987-1991. Since then Callaway maintains a complete registry of all the cars they have upgraded. The Packages they offer are reliable, powerful, and most of all driveable, they aren't like a hot rod shop doing custom HP requests so Chevrolet is familiar with every car they have touched and they are built to those same reliable specs.

Everyone always asks me if our techs are trained to handle Callaways and they absolutely are but the truth is we very rarely see any Callaways in for major service and the vast majority of those times the service is not related to the Callaway upgrades that have been done. On a final note Callaway cars retain their value far better than going to a local speed shop where a return on investment might only be pennies on the dollar or nothing at all.

Last edited by Brent@StasekChevy; 08-31-2015 at 02:56 PM. Reason: spelling error
Old 08-31-2015, 03:09 PM
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ParishM
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Originally Posted by Brent@StasekChevy
They've had a partnership that spans decades, the initial reason for that relationship is because Chevrolet had a factory orderable Callaway package (RPO B2K) that the factory produced from 1987-1991. Since then Callaway maintains a complete registry of all the cars they have upgraded. The Packages they offer are reliable, powerful, and most of all driveable, they aren't like a hot rod shop doing custom HP requests so Chevrolet is familiar with every car they have touched and they are built to those same reliable specs.

Everyone always asks me if our techs are trained to handle Callaways and they absolutely are but the truth is we very rarely see any Callaways in for major service and the vast majority of those times the service is not related to the Callaway upgrades that have been done. On a final note Callaway cars retain their value far better than going to a local speed shop where a return on investment might only be pennies on the dollar or nothing at all.

understood but it would be nice if there were more options
that wouldn't void your warranty. it seems Callaway has the
monopoly at the moment and like all monopolies they can
charge whatever they want.

there are many well established companies that have been
around a long time like Lingenfelter, Hennessey, Procharger,
etc. and if GM worked with them too it would create more
options and competitive pricing !
Old 08-31-2015, 03:19 PM
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0Callaway Chris
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Originally Posted by ParishM
understood but it would be nice if there were more options
that wouldn't void your warranty. it seems Callaway has the
monopoly at the moment and like all monopolies they can
charge whatever they want.
It's unfortunate you do not seem to see the value in our brand or the engineering which we offer. Your recent string of posts reflect this.

We deliver a well engineered product or package, and at a fair price, backed by the most powerful warranty in the business. At the Corvettes at Carlisle show over the weekend, I cannot tell you how many times after reviewing the Callaway supercharger details with prospects, how often we heard, "...is that all it costs?"

So again, sorry you don't see the value. But I like a challenge, so if I can ever personally show you up close what we do, including an intro to our company and test drive of our vehicles, please give me a chance. Whether at an event we attend or at our facilities, I look forward to the opportunity. However, until that time, please stop second guessing, otherwise. Much appreciated
Old 08-31-2015, 03:20 PM
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0Callaway Chris
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Originally Posted by Sub Driver
The way I read it, Callaway supplements the warranty so if a failure is caused by Callaway's upgrades then Callaway would cover it, if not then GM would cover it.
This is correct. Thanks
Old 08-31-2015, 03:52 PM
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ParishM
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Originally Posted by Callaway Chris
It's unfortunate you do not seem to see the value in our brand or the engineering which we offer. Your recent string of posts reflect this.

We deliver a well engineered product or package, and at a fair price, backed by the most powerful warranty in the business. At the Corvettes at Carlisle show over the weekend, I cannot tell you how many times after reviewing the Callaway supercharger details with prospects, how often we heard, "...is that all it costs?"

So again, sorry you don't see the value. But I like a challenge, so if I can ever personally show you up close what we do, including an intro to our company and test drive of our vehicles, please give me a chance. Whether at an event we attend or at our facilities, I look forward to the opportunity. However, until that time, please stop second guessing, otherwise. Much appreciated

this will probably get deleted as usual but
why do you always turn any comments about
Callaway into personal attacks when they're NOT ?

i have not made one single post that said your
products are inferior in any way !

as a consumer i like to have more than one choice
and one price otherwise it's a monopoly ! imagine
GM saying you can Only use Shell gas or your warranty
is void, would that be fair ?

i wasn't bashing your company, product, or pricing but
let's face the facts, other than an extra intercooler your
supercharger is just a roots style blower and no better
than the ones Magnuson, Edelbrock, Whipple, and many
others sell yet yours is the only option if i want to keep
my factory warranty and that's not right and i bet there
are tons of members that feel the same way !

other than the GM warranty, how is your supercharger package
any better value than the ones LPE, LMR, Vengence, etc.
sell ?
Old 08-31-2015, 04:00 PM
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0Callaway Chris
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As a specialty manufacturer, not a tuner like the others you mentioned, we follow engineering protocol in developing and manufacturing of components and other assemblies. We don't take some other companies product off the shelf and bundle it, calling it our own. I think that's one difference, right off hand.

Others, more specific to the warranty, are the way we have a documented procedure and offer dealer training on the Callaway specifics. I could go on and on...

Look, I/we are not taking this personally, and hope you don't ether. But you did ignore my offer of an introduction, and seem to put some kind of artificial burden on us to prove something. We're not going to continue in those types of threads, sorry. Our engineering laurels speak for themselves
Old 08-31-2015, 05:01 PM
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Here is the way I look at the warranty on a car like this. I purchased this Z06 not for what it is, but for what it could be with very little work. Why do manufacturers put the longest warranty on the power train? It is the part of the car LEAST likely to fail. In the customers mind it is the most expensive to fix, so it makes them feel good. I'm not saying failures don't happen, but other failures in the car are far more likely. Honestly if I had a failure in my engine today. Unless GM was giving me a bran new engine, sealed and untouched by a "technician" I wouldn't bring the car in. I would do the work myself and select the parts I want to use. I don't trust dealer "mechanics" period!
Old 08-31-2015, 05:23 PM
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JHEBERT
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Originally Posted by ParishM
this will probably get deleted as usual but
why do you always turn any comments about
Callaway into personal attacks when they're NOT ?

i have not made one single post that said your
products are inferior in any way !

as a consumer i like to have more than one choice
and one price otherwise it's a monopoly ! imagine
GM saying you can Only use Shell gas or your warranty
is void, would that be fair ?

i wasn't bashing your company, product, or pricing but
let's face the facts, other than an extra intercooler your
supercharger is just a roots style blower and no better
than the ones Magnuson, Edelbrock, Whipple, and many
others sell yet yours is the only option if i want to keep
my factory warranty and that's not right and i bet there
are tons of members that feel the same way !

other than the GM warranty, how is your supercharger package
any better value than the ones LPE, LMR, Vengence, etc.
sell ?
I'm pretty sure it won't get deleted.....
Relax man, u stated (inferred) that Callaway " is like a monopoly and can charge what they want".

I understand where u are coming from, but what they offer specifically is not really available anywhere else, let alone for that money as an installed package with a warranty. Some value this more than others, and I expect that's why some people feel it's too much money and others like myself don't.
Again, relax Parish, it's the imternet
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Old 08-31-2015, 05:29 PM
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JHEBERT
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Originally Posted by Tripleblk6spd
Here is the way I look at the warranty on a car like this. I purchased this Z06 not for what it is, but for what it could be with very little work. Why do manufacturers put the longest warranty on the power train? It is the part of the car LEAST likely to fail. In the customers mind it is the most expensive to fix, so it makes them feel good. I'm not saying failures don't happen, but other failures in the car are far more likely. Honestly if I had a failure in my engine today. Unless GM was giving me a bran new engine, sealed and untouched by a "technician" I wouldn't bring the car in. I would do the work myself and select the parts I want to use. I don't trust dealer "mechanics" period!
This has been my thinking for many years, at my 500mi oil change for my zr1 I was wiping the tops of the Pistons....warranty? What warranty
But, I can't even get parts for an a8 right now and I don't want to know what a new one costs. I think if the engine makes it 5k mi it's should be fine and ready to mod and anything that happens is on u
Old 08-31-2015, 05:31 PM
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Originally Posted by Callaway Chris
This is correct. Thanks
what about just headers and a tune by you guys

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Old 08-31-2015, 05:41 PM
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0Callaway Chris
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Originally Posted by Varmit
what about just headers and a tune by you guys
Long tube headers, which relocate the catalytic convertors, are against the clean act of 1990, and against federal law to defeat emissions control devices (by removing or relocating convertors). Therefore, we cannot install those. Sorry we can't help there.
Old 08-31-2015, 05:48 PM
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four0nefive
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Callaway offers a great package, but if you don't want you get the SC757 package there's loads of other options and there are many people who have purchased those. I think Chevy hasn't effected the performance aftermarket at all. Just look at how many cars LMR and Vengeance Racing have modified or even Callaway (they are a specialty manufacturer, but it is still technically aftermarket since the Bowling Green plant doesn't do the upgrades).
Old 08-31-2015, 05:51 PM
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Originally Posted by JHEBERT
This has been my thinking for many years, at my 500mi oil change for my zr1 I was wiping the tops of the Pistons....warranty? What warranty
But, I can't even get parts for an a8 right now and I don't want to know what a new one costs. I think if the engine makes it 5k mi it's should be fine and ready to mod and anything that happens is on u
I'm with you...... 500 miles...heads off....haha I love it!
I am kind of putting a little faith in the trans (hopefully that doesn't bite me later), but I don't beat on it much, I like to make lots of power and drive it like a commuter 90% of the time!


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