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2016 Z06/Z07 Gas Smell - Dealer chasing it

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Old 09-13-2017, 01:39 PM
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Satch0922
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Default 2016 z06/z07

issue resolved. Thank you for those who replied

Last edited by Satch0922; 10-21-2017 at 06:39 AM. Reason: Correct
Old 09-13-2017, 02:04 PM
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madrob2020
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Go to corvetteactioncenter.com/tech/knowledgebase-then engine/drivetrain. Look at service bulletin #15-NA-002, may or not have anything to do with your problem, but what the heck you still might want to point it out to them. Hang tough, some of these have problems just like a 15K car. It'll get better even tho it sucks for now! '16 M7 Z06 Here!

Last edited by madrob2020; 09-13-2017 at 02:05 PM.
Old 09-13-2017, 02:33 PM
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Bill Dearborn
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New cars are more likely to have failures than cars that have been in service for a couple of years and have 15K to 20K miles on them. It is the nature of man made things and why new cars and other new products come with warranties.

It is known as infant mortality.

Bill
Old 09-13-2017, 02:53 PM
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Satch0922
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Thanks. That was what the went after first and it didn't solve the problem.


Originally Posted by madrob2020
Go to corvetteactioncenter.com/tech/knowledgebase-then engine/drivetrain. Look at service bulletin #15-NA-002, may or not have anything to do with your problem, but what the heck you still might want to point it out to them. Hang tough, some of these have problems just like a 15K car. It'll get better even tho it sucks for now! '16 M7 Z06 Here!
Old 09-13-2017, 06:08 PM
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thebishman
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Is it a true gasoline smell, or a kind of hot/burning oil smell?
Old 09-13-2017, 10:16 PM
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Scoobydoobydoo
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On my '14 Stingray I had a gas smell and it turned out to be the fuel pump. They had a known "bad batch" of them and in the general forum you'll find a few posts where guys had to have them replaced.

When the car was parked after driving the undercarriage near the left rear wheel had some signs of gas leaking onto it.
Old 09-15-2017, 04:30 PM
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Satch0922
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Just got back from the dealer.

Last edited by Satch0922; 10-21-2017 at 06:41 AM.
Old 09-15-2017, 07:15 PM
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madrob2020
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Don't care how good a mechanic, would not want to have to put that back together again!
Old 09-15-2017, 07:33 PM
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thank you

Last edited by Satch0922; 10-21-2017 at 06:42 AM.
Old 09-15-2017, 07:37 PM
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Warp Factor
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Originally Posted by madrob2020
Don't care how good a mechanic, would not want to have to put that back together again!
Yeah, ouch, it's a little distressing that they need to take the car that far apart just to access the fuel tanks. I guess that's why so many of us so concerned about keeping our factory warranties intact.
Old 09-16-2017, 11:08 AM
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breakskeet
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Glad they found your problem and good to know you will be back on the road soon. Inspect all work well and ask them to have it on the lift for your inspection PRIOR to leaving the dealership. I would definitely look under the hood at the supercharger and intake for any scratches, rounded off bolts, etc. You should expect to receive the car in the exact condition it was in when you dropped the car off regardless of the scope or magnitude of the work.

I wonder many nuts and bolts on the re-assembly get torqued to factory specs....


Last edited by breakskeet; 09-16-2017 at 11:08 AM.
Old 09-16-2017, 01:49 PM
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Glad they at least, finally found the leak. Puzzling that they thought it was an injector after finding it to be the hose to one of the tanks??? I swear, the stealerships love warranty work and tearing things apart unnecessarily .
Old 09-16-2017, 03:40 PM
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Amazing how when "you/we" need warranty work, off to the dealer ASAP & we want it fixed NOW! We want it fixed free, perfectly, & to be treated like royalty (loaner car, pay for a rental, etc). I get we think "we" deserve more since we paid mucho dinero for our awesome cars & to heck with the Cruze, Impala, etc, owners. They are all just GM/Chevrolet vehicles & each should be treated the same. We are not Porsche, Ferrari, Lambos, etc who has built their Reps. on customer care beyond the norm. They are specialty cars with much lower production #s. I'm not saying our GM dealers shouldn't treat us fairly & not damage our cars under their care. But they have a assembly line mentality for a reason, volume. The other "high end" brands can afford to have their techs dress in snazzy uniforms, get coffee brks. every 1/2 hr, & treat us as royalty because of A: the prices they charge for cars & B: especially repairs versus GM. I just chuckle when I read posts calling our dealers "STEALERSHIPS" but if we are under warranty, get it in there & fixed now ahead of the "PEONS". Again, not taking up for them, just pointing out maybe some of us should take a step back, a deep breath, & not get in their faces when we have a problem. Kindness (both ways) does usually work out much better for us anywhere we want good service. No hating-just looking at it differently. Sorry this was so long.
Old 09-16-2017, 03:56 PM
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Regardless of whether its a Chevy Impala, Corvette or 488 Ferrari I don't think it's elitist or unreasonable to expect a proper diagnosis and timely repair. There are many competent dealers out there that have great technicians. Unfortunately, there are a disproportionate number of dealers that deserve the stealership label. We have to do due diligence to find to the good ones.
Old 09-16-2017, 07:26 PM
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breakskeet
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Originally Posted by madrob2020
Amazing how when "you/we" need warranty work, off to the dealer ASAP & we want it fixed NOW! We want it fixed free, perfectly, & to be treated like royalty (loaner car, pay for a rental, etc). I get we think "we" deserve more since we paid mucho dinero for our awesome cars & to heck with the Cruze, Impala, etc, owners. They are all just GM/Chevrolet vehicles & each should be treated the same. We are not Porsche, Ferrari, Lambos, etc who has built their Reps. on customer care beyond the norm. They are specialty cars with much lower production #s. I'm not saying our GM dealers shouldn't treat us fairly & not damage our cars under their care. But they have a assembly line mentality for a reason, volume. The other "high end" brands can afford to have their techs dress in snazzy uniforms, get coffee brks. every 1/2 hr, & treat us as royalty because of A: the prices they charge for cars & B: especially repairs versus GM. I just chuckle when I read posts calling our dealers "STEALERSHIPS" but if we are under warranty, get it in there & fixed now ahead of the "PEONS". Again, not taking up for them, just pointing out maybe some of us should take a step back, a deep breath, & not get in their faces when we have a problem. Kindness (both ways) does usually work out much better for us anywhere we want good service. No hating-just looking at it differently. Sorry this was so long.
Well it is sad then that Ford dealerships can pull it off. (i.e. Ford GT at 450K)

You are definitely right. Corvette owners deserve no better service than any other Chevrolet owners do. However, it should be fixed free (thats what a warranty is for) and promptly (because it should of been assembled correctly on the assembly line). This fix is obviously not as simple as the seat fan not being plugged in during the assembly (that was my problem). This is a far serious problem on a very slow assembly line that could have not only caused damage to property but, more importantly, loss of life as well. I don't think that a loaner/rental is out of the ordinary in this case. This is a big tear down with loss of use of the vehicle for an extended length of time.

What I can say that is much different between Lamborghini service and Corvette service is that there is a great deal of conversation between the factory and the dealership prior to an extensive tear down. As in medicine, the diagnosis is the hard part. Once you have the correct diagnosis treatment is more straightforward and targeted to the problem. I don't see this kind of conversation taking place between the assembly plant and Chevrolet service. Seems that there is an unnecessary (and costly) amount of tear downs being done at dealerships without appropriate thought and guidance.

I am sure that Ford dealerships put GT owners ahead of mustang owners.

I feel that thinking of a Corvette as just being a Chevrolet holds it back, especially when it is trying to compete (in the racing world) with supercars like the Ford GT, Ferrari, Porsche, Lamborghini, etc.. I wonder sometimes if Corvette would do better being its own brand and having its own service centers.

PS: My Lamborghini tech dresses the same as a Chevy tech does and I have never seen him sipping a macchiato.


Last edited by breakskeet; 09-16-2017 at 07:32 PM.
Old 09-19-2017, 04:28 PM
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Satch0922
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I will say that the dealership Service Advisor Did well

Last edited by Satch0922; 10-21-2017 at 06:44 AM.
Old 09-19-2017, 04:40 PM
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You won't have any issues, for some of us, this is child's play

John
Old 09-21-2017, 10:39 AM
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Originally Posted by breakskeet
Glad they found your problem and good to know you will be back on the road soon. Inspect all work well and ask them to have it on the lift for your inspection PRIOR to leaving the dealership. I would definitely look under the hood at the supercharger and intake for any scratches, rounded off bolts, etc. You should expect to receive the car in the exact condition it was in when you dropped the car off regardless of the scope or magnitude of the work.

I wonder many nuts and bolts on the re-assembly get torqued to factory specs....

....or how many will be left over! One of my early forays into small engine rebuilds was on a lawn mower when I was in my early teens. Had a few parts left over when we put it back together but it ran! Don't remember what parts or how much longer it continued in service. Live and learn. BTW, sounds like you actually have a conscientious dealer to send you pictures of the process. Good communications is the best way to avoid misunderstandings.---Bob
Old 09-21-2017, 04:22 PM
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I had a fuel leak problem on my 2008 C6, was out of warranty and ended up costing me 3g's. The C6 had a bad cross over tube and a fuel pump with a crack in it. Happened around 50k miles, weak. My Dad had the same issue on his C5, come on Chevy, we're going on three generations of corvette with same or very similar issue. Solve it already will ya?

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