Is this NORMAL????
#141
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C7 & C8 Events Correspondent
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2020 C8 of the Year Finalist - Unmodified
2020 Corvette of the Year (track prepared)
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C7 of Year Winner (appearance mods) 2019
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St. Jude Donor '14-'15-'16-'17-'18-'19
the guy with the orange ztk ZR1 caught me down by his front bumper trying to find that spot which I did find by the way and it's in the expel wrap according to him not the bumper, his name is Dan he is on the Forum very nice guy so I take back everything I said about him from when I met him last year LOL
without me bringing your car up at all we were talking about paint and color match in general and he brought me over to his roof and showed me the difference between his roof rails and the panel light behind it which is striking because the roof is way lighter than the orange of the rest of the car also the rear spoiler the little one.
ps. Also found out from Jeff every C7 mirror is also painted off site by the supplier!
without me bringing your car up at all we were talking about paint and color match in general and he brought me over to his roof and showed me the difference between his roof rails and the panel light behind it which is striking because the roof is way lighter than the orange of the rest of the car also the rear spoiler the little one.
ps. Also found out from Jeff every C7 mirror is also painted off site by the supplier!
Here's a list of all body parts painted by the suppliers and not by the Bowling Green paint shop:
B92 Hoods
Roofs
Spoilers
Vents
Splitters
Mirrors
Last edited by Steve Garrett; 08-24-2018 at 06:05 PM.
#142
Exception ID 10T
I have been following this thread and it is amazing to see all these forum members pitching in to help out a fellow forum member with an obvious defect in the color matching process. Corvette owners helping Corvette owners is what makes this forum special. OP has a number of pictures in his profile, and the difference is obvious in just about all of them. Kudos to the folks helping him out. Kevin (OP) hope you get well soon and hope your new toy does, too. Thanks CF.
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#143
Race Director
This is what we do. Unfortunately misery loves company sometimes even. Good people get soured and then spread that germ.... otherwise normally good people. When all we need is to work together and find solutions.
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#144
Instructor
Thread Starter
if everything in the world was only handled this way, it would be a better place. People helping people. My wife has never been apart of a forum page before.. she is just amazed at the way people join in to help.. I’m truly thankful to everyone here.
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#145
it shouldn't be forum members pushing to get it done though. GM or dealer shouldve stepped up and handled it. I guess the american manufacturers will always be this way.
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Mikec7z (08-24-2018)
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#147
Race Director
Well trevor.....how about when the quality control mgr from the Corvette plant says it isn't? Because he saw it with me today. If you missed that part. That's when he explained all the parts not painted by the plant have variances both the OP and that gray car are beyond acceptable according to him. It happens and when brought to their attention they get addressed.
Last edited by 23/C8Z; 08-24-2018 at 07:37 PM.
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Kevin1106 (08-24-2018)
#148
lol. Ok, whoever owns that grey car, go ahead and tell GM you dont like the color. See what they say.
All im simply saying is if you want a better ownership experience, buy a Mercedes or BMW. I've had both.
I'm honestly not expecting much god forbid i have an issue with my z06.
All im simply saying is if you want a better ownership experience, buy a Mercedes or BMW. I've had both.
I'm honestly not expecting much god forbid i have an issue with my z06.
#149
Drifting
Does that really make a lot of sense after everything we are seeing in terms of paint matching issues? They may need to reanalyze and take another look at outsourcing parts to be painted.
#150
Safety Car
There is nothing wrong with the paint. I suspect your panels on your garage door are not the same color. Looks like it has slightly difference tints.
#151
Race Director
Crazy that the supplier's paint is actually better looking than the plants lol
Light being reflecting in the hood has less orange peel then the light reflecting off the fender as well. The outsourcing is definitely an issue. Just in this case the tint really makes you dig deeper and then you find everything.
Light being reflecting in the hood has less orange peel then the light reflecting off the fender as well. The outsourcing is definitely an issue. Just in this case the tint really makes you dig deeper and then you find everything.
#152
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Crazy that the supplier's paint is actually better looking than the plants lol
Light being reflecting in the hood has less orange peel then the light reflecting off the fender as well. The outsourcing is definitely an issue. Just in this case the tint really makes you dig deeper and then you find everything.
Light being reflecting in the hood has less orange peel then the light reflecting off the fender as well. The outsourcing is definitely an issue. Just in this case the tint really makes you dig deeper and then you find everything.
#153
Instructor
Thread Starter
Yeah, no kidding. I would prefer my car to match the hood better, not my hood to match my car better. Even though every black Vette I saw in person matched my car, not the hood.....
man, that’s a tounge twister...lol
man, that’s a tounge twister...lol
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#154
Instructor
Thread Starter
#155
everyone says that they are going to help the OP, and be these wonderful heros.. and everyone completely missed the point.
It IS the dealer's responsibility to NOT EVEN SELL a NEW car if they detect paint issues, and they MUST disclose the paint issues to customers. I will get something in writing from VW and Subaru to prove this point. It is a question on the customer satisfaction survey sent out, asking about the vehicle and its paint, and asking if the problem existed at delivery, and was not fixed PRIOR to delivery. And if the customer says it had a paint issue DURING/AFTER delivery, the CSI score for the dealership and the salesman drops, and they both lose their bonus money from the manufacturer on THAT vehicle, and if their dealership average is below 96% for the month, the ENTIRE dealership misses their CSI bonus. The paint question deducts over 5%, if answered with a negative, by the customer, so, point blank, lets say the salesman and dealership did EVERYTHING ELSE PERFECT on EVERY NEW CAR SALE and received a perfect score on every other question... but EACH car had a mess-up on the paint, this includes door dings and rock chips... small stuff... and the customer indicates on the survey that it was not resolved at the time of sale...
THEN THAT DEALER WOULD MISS ITS CSI MONEY FOR THE MONTH. WE ARE TALKING 10's of THOUSANDS of DOLLARS, per month.
I think you guys should re read that a few times and let it sink in because it is not an exaggeration.
The factory REP literally REPRIMANDS the managers of the stores for LETTING such a thing occur that might lead to a forum post such as this one. The factory REP, if they see a post like this on a forum, RIPS THE HEAD OFF of the manager of the dealership, if he sees that the dealership manager and/or salesman IGNORED the customer's request, let alone lied and said it is "normal" for the manufacturers cars to look like this.
I don't think that registers with people here at all... the night and day difference between this situation... and how EVERY other manufacturer (with the exception of ford) DEMANDS their dealers handle this situation, OR they take the dealerships bonus money away
We are at the opposite end of the spectrum right now.
All the people telling the OP to relax and everything WILL EVENTUALLY be fine... they totally missed the point... the moment a problem like this is discovered, the dealership needs to give a 100% guarantee that h*** or high water, they will have it resolved for the customer, and they should be BEGGING the customer not to ruin them on the survey question pertaining to the paint of the vehicle, and to please answer it positively or they lose their CSI money for the month as it brings their averages down, even if every other question is answered as a perfect 10.
When i told the OP to demand the dealership fix it IF the dealership was not offering it, i was labeled as a fool and as an angry fellow who is over-reacting Its all documented above.... WHEN IT IS THE LAW THEY MUST FIX IT, and that is why every other manufacturer on the planet... reprimands dealers if they sell a car with a paint flaw, without fixing it first
If it were my car, i would have already had the guarantee the dealer was getting me a new hood, and my car would be at the dealer waiting for the new hood, and if the new hood didn't match, they would sent it back and get me another and another until it matched, and any other manufacturer would have AGREED i was right as that is a question ON THEIR CSI SURVEY. And I would rest easy, and I would not be on a forum hoping people can hobnob and pull favors to get my car fixed.
The dealer and the salesman do their job without me asking... or, if they miss that boat... they will do their job after I demand they do it. Laws are on our side, IF people would examine them. And IF the salesman did what he did here, and lied and said it was normal and delivered the car WRONG... he would get destroyed on a survey... WITH other manufacturers. Not GM though
a 19,000 dollar VW jetta or Subaru impeza... YES... a 100g vette, NO
I do hope that everyone is correct and GM pulls through (such heros, what an awesome story of customer satisfaction ) and gets him a brand new hood that matches, and we can have this big dramatic celebration that weeks later, GM and the dealership FINALLY did what every other manufacturer does BEFORE the time of sale or else they literally penalize the dealers...
and IF it is anything LESS than a perfectly matching hood, and I believe he just got tricked by a lot of people who don't understand how the REST of the car world operates, and have bought into the GM way of doing things as acceptable and normal and amazing.
I'll get the VW and Subaru customer satisfaction surveys for you guys to look over. I might even make a video interviewing a couple sales managers at these stores, asking them what the factory rep does if a customer gets a hold of the manufacturer about a paint issue, that the dealer did not take care of, let alone PROMISE to take care of, let alone LIED ABOUT.
Last edited by Mikec7z; 08-25-2018 at 12:31 PM.
#156
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St. Jude Donor '15
"In honor of jpee"
JUST asking: are you ok? You sound really angry.
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#157
i should start a new thread and talk about the real problems i have to solve each day, and give everyone a good laugh as no one would take it seriously, but then i would get in trouble with my superiors... so that's not an option unfortunately
#158
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St. Jude Donor '15
"In honor of jpee"
Ok, I get it then.
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Mikec7z (08-25-2018)
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#160
Instructor
Thread Starter
In all honesty, all these pics don’t do justice.. in person, it look worse than it shows up in pictures.
If I was in a parking lot at night, with the orange lights... it would be horrible...
ill wait until the sun begins to set and take some more pics.
Last edited by Steve Garrett; 08-25-2018 at 11:10 PM. Reason: Merged Posts