ExtremeOnlineStore | C7 Front Splitter / Side Skirts - Best Price | Free Shipping
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ExtremeOnlineStore (12-27-2018)
01-26-2019, 01:23 AM
#46
Drifting
Stage 2 kit installed and love it
I will try to get some pictures this weekend, but installed my kit and it is awesome. I absolutely love it.
It was a pretty straight forward install all the way around. Removing the back bumper for the spoiler was pretty intimidating for a guy of my limited skills, but had a buddy working with me and we just took our time.
What a difference this kit makes for the appearance.
It was a pretty straight forward install all the way around. Removing the back bumper for the spoiler was pretty intimidating for a guy of my limited skills, but had a buddy working with me and we just took our time.
What a difference this kit makes for the appearance.
03-21-2019, 05:39 PM
#50
I'm still waiting on proceeding with returning my side skirts that came damaged.
Now all of a sudden emails are not being responded to.
Not a good way to do business.
Now all of a sudden emails are not being responded to.
Not a good way to do business.
03-21-2019, 07:09 PM
#51
Emailed them through their site, no response. Went with a direct email and got a response. Told them my side skirts came damaged and they wanted to see pics. I emailed them the pics and asked if i can start the refund process.
Got an email back saying i don't need to send them the damaged skirt, they'll ship me a replacement.
I said i don't want a replacement, i want a refund. Never heard from them.
Emailed again, asking the same thing. Can we start the return/refund process. No response. Even told them i'm going to begin the transaction dispute on my credit card. Still no response. So i guess they don't care.
And now i'm posting this here. Maybe they don't think i'm a member of this forum. So yeah here's the post.
VERY bad customer service. More than 24 hours since their last email to me. And they made a post in this thread today, so it's not like they're not near the computer.
But i did sales before and customer service is VERY important. Can't even email a customer back. And seems like they don't want to take responsibility for damaged parts.
03-22-2019, 12:45 PM
#53
03-22-2019, 03:04 PM
#54
Supporting Vendor
Thread Starter
We already processed the refund back to your PayPal account yesterday. In your case(#2499), return is not required. The refund will take up to 24 hours to process. You may double check your PayPal balance to confirm the refund later in the day. If you do not contain a PayPal account, the fund will automatically process back to your card by PayPal within 10 business days. Thank you.
PS: ALL the transitions processed on our website are secured by PayPal.
Free SHIPPING / 100% FITMENT GUARANTEE / 30 DAY MONEY-BACK GUARANTEE
Last edited by ExtremeOnlineStore; 03-22-2019 at 03:08 PM.
03-22-2019, 03:06 PM
#55
Supporting Vendor
Thread Starter
03-22-2019, 04:30 PM
#56
We already processed the refund back to your PayPal account yesterday. In your case(#2499), return is not required. The refund will take up to 24 hours to process. You may double check your PayPal balance to confirm the refund later in the day. If you do not contain a PayPal account, the fund will automatically process back to your card by PayPal within 10 business days. Thank you.
PS: ALL the transitions processed on our website are secured by PayPal.
Free SHIPPING / 100% FITMENT GUARANTEE / 30 DAY MONEY-BACK GUARANTEE
PS: ALL the transitions processed on our website are secured by PayPal.
Free SHIPPING / 100% FITMENT GUARANTEE / 30 DAY MONEY-BACK GUARANTEE
I will keep the transaction dispute open, with their assistance in the meantime, until the funds are back in my card.
And i will keep updating this thread with the outcome.
03-23-2019, 03:06 PM
#59
Still no refund after 24 hours.
I wonder how you did this when i didn't even pay through paypal.
I emailed yesterday with my paypal address so you can return the money there. Still no response. It's like they wanna respond when they want to, not because they have to.
I guess you're waiting long enough so the 30 day money back guarantee becomes invalid huh??
Beware everyone. If you do order from extreme, better hope everything is perfect. If not, you're SOL.
We already processed the refund back to your PayPal account yesterday
I emailed yesterday with my paypal address so you can return the money there. Still no response. It's like they wanna respond when they want to, not because they have to.
I guess you're waiting long enough so the 30 day money back guarantee becomes invalid huh??
Beware everyone. If you do order from extreme, better hope everything is perfect. If not, you're SOL.
Last edited by Z0HS1CK; 03-23-2019 at 03:07 PM.
03-25-2019, 01:48 PM
#60
Supporting Vendor
Thread Starter
Still no refund after 24 hours.
I wonder how you did this when i didn't even pay through paypal.
I emailed yesterday with my paypal address so you can return the money there. Still no response. It's like they wanna respond when they want to, not because they have to.
I guess you're waiting long enough so the 30 day money back guarantee becomes invalid huh??
Beware everyone. If you do order from extreme, better hope everything is perfect. If not, you're SOL.
I wonder how you did this when i didn't even pay through paypal.
I emailed yesterday with my paypal address so you can return the money there. Still no response. It's like they wanna respond when they want to, not because they have to.
I guess you're waiting long enough so the 30 day money back guarantee becomes invalid huh??
Beware everyone. If you do order from extreme, better hope everything is perfect. If not, you're SOL.