The factory touched up a ding on my fender and a detailer found it
07-27-2018, 12:04 PM
#1
Heel & Toe
Thread Starter
The factory touched up a ding on my fender and a detailer found it
I had a ceramic pro coating put on and while the installer was doing the paint correction he found a spot on the front fender. I thought maybe the dealership fixed it from transport damage but they told me that didn't happen.
They didnt try to spray the whole fender but just spot sprayed. I never noticed but after he showed me it was obvious. It had some tape lines and a little over spray. I called the dealer and they are going to take a look and determine if indeed it was from the factory and and respray the fender.
07-27-2018, 12:39 PM
#2
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St. Jude Donor '07-'08
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This is not something that the factory would allow. It appears that the installer got too aggressive on the "paint correction."
I would ask the installer what process he used to correct the paint.
I would ask the installer what process he used to correct the paint.
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KnightDriveTV (08-16-2018)
07-27-2018, 12:52 PM
#3
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Ouch and sorry , what Adam said ^^^ The new paint looks so great I would hesitate any paint correction as things like this can happen. Ceramic Pro has been great on my Z but debating on my ZR.
Last edited by DebRedZR1; 07-27-2018 at 12:53 PM.
07-27-2018, 02:29 PM
#5
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St. Jude Donor '08
I agree with everyone else. That doesn't look like the clear was missed or sprayed over, it looks like it was removed. I seriously doubt that would have been missed by everyone at the dealership during inspection PDI and prep or yourself at the time of delivery/purchase.
07-27-2018, 02:36 PM
#6
Race Director
yep. i concur... detailer tried to hard to REMOVE something that wasn't there or was too embedded in the paint (or panel imperfection) and burned through. hopefully you are made whole.. things happen brother. it will work out.
07-27-2018, 02:39 PM
#7
Racer
Absolutely agree with the others. I'm betting your paint correction dude taped the headlights, and 'corrected' right through your clear coat into the base with a wool pad on a DA orbital, then pulled the 'look what I just noticed...must've happened at the dealership'.
07-27-2018, 05:10 PM
#9
If it's overspray, a clay bar will start to pull up the excess and you will be left with clear coat underneath - you could try it on a small spot. It's difficult to tell just looking at the one picture, but it sure looks like they burned through the clear.
07-27-2018, 06:11 PM
#10
Heel & Toe
Thread Starter
It was definitely NOT the detailer. He saw the difference immediately when he started wet sanding the area and called and sent pictures before he ever found the spot that was fixed. He doesn't us a "DA sander". Only wet sanding and buffing as he is the best at what he does. This was done at the factory. The area that you see the different color is whats left of the new paint that was spayed over the original paint , he left that to show the dealership. I saw the tape lines around the headlight with some over spray and it was OBVIOUS it had been touched up.
Last edited by bandctaylorare; 07-27-2018 at 06:12 PM.
07-27-2018, 06:33 PM
#11
Safety Car
I don’t think that happened at the factory. I can’t imagine they would let that go through QC like that. And if your detailer didn’t do it, that leaves the transport driver or the dealer and in either case there, the dealer would have touched it up. Do you believe everything the dealer tells you?
07-27-2018, 09:07 PM
#12
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I don’t think that happened at the factory. I can’t imagine they would let that go through QC like that. And if your detailer didn’t do it, that leaves the transport driver or the dealer and in either case there, the dealer would have touched it up. Do you believe everything the dealer tells you?
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olivine28 (07-28-2018)
07-27-2018, 09:47 PM
#13
Drifting
It was definitely NOT the detailer. He saw the difference immediately when he started wet sanding the area and called and sent pictures before he ever found the spot that was fixed. He doesn't us a "DA sander". Only wet sanding and buffing as he is the best at what he does. This was done at the factory. The area that you see the different color is whats left of the new paint that was spayed over the original paint , he left that to show the dealership. I saw the tape lines around the headlight with some over spray and it was OBVIOUS it had been touched up.
The problem here is that it looks straight up like burnt clearcoat. Good luck to you man in getting it fixed and you will, either through the dealer or detailer.
Edit: Also it does not matter if it is a DA or palm sander or wetsanding by hand. They can all burn CC, the higher the numerical number the less likely. What I want to know, why was he wetsanding a new C7Z? To get rid of Orange Peel? That Orange Peel is part of you clear coat because that tells you your clearcoat is still thick, you get rid of the orange peel, you are now left with a thin layer of clear that you better protect with a strong coating, PPF, or both.
Last edited by Innovate; 07-27-2018 at 09:52 PM.
07-27-2018, 10:00 PM
#14
Ding fender detailer
Ok just my opinion! Two things happened. First dealer saw something and tried to fix then hide! Question, did you even look at the car? Was it there already? If not, paint correction guy did it!1...2 if paint correction guy did it and tried to hide it, it means he burned thru again...
07-27-2018, 10:21 PM
#15
Heel & Toe
Thread Starter
He had already started wetsanding? The edges of every panel is where the clearcoat is thinnest, we would have to see the picture of the headlight taped first as well. From this picture we all think this is where your detailer burned throught the clear. This is 100% burnt through clearcoat on the edges, especially where the picture was taken as well. Clear is where you can see a reflection and the base/primer is the dull part where you see no reflection. I HIGHLY doubt the factory would of painted a car and burnt through the edges The truck hauling the car could not do this either, nor the dealership unless they touched the car with sandpaper or held a rotary to the paint there for a longg time. The detailer may of also tried to touch it up.
The problem here is that it looks straight up like burnt clearcoat. Good luck to you man in getting it fixed and you will, either through the dealer or detailer.
Edit: Also it does not matter if it is a DA or palm sander or wetsanding by hand. They can all burn CC, the higher the numerical number the less likely. What I want to know, why was he wetsanding a new C7Z? To get rid of Orange Peel? That Orange Peel is part of you clear coat because that tells you your clearcoat is still thick, you get rid of the orange peel, you are now left with a thin layer of clear that you better protect with a strong coating, PPF, or both.
The problem here is that it looks straight up like burnt clearcoat. Good luck to you man in getting it fixed and you will, either through the dealer or detailer.
Edit: Also it does not matter if it is a DA or palm sander or wetsanding by hand. They can all burn CC, the higher the numerical number the less likely. What I want to know, why was he wetsanding a new C7Z? To get rid of Orange Peel? That Orange Peel is part of you clear coat because that tells you your clearcoat is still thick, you get rid of the orange peel, you are now left with a thin layer of clear that you better protect with a strong coating, PPF, or both.
Last edited by bandctaylorare; 07-27-2018 at 10:26 PM.
07-27-2018, 10:24 PM
#16
Heel & Toe
Thread Starter
Ok just my opinion! Two things happened. First dealer saw something and tried to fix then hide! Question, did you even look at the car? Was it there already? If not, paint correction guy did it!1...2 if paint correction guy did it and tried to hide it, it means he burned thru again...
07-27-2018, 10:30 PM
#17
Drifting
If he sanded with 2k it should be more uniform and not spotty with clear in amongst the dull. 2k can definitely remove clearcoat. Once you start any wetsanding, you are in the realm of more than "barely" removing clearcoat.
07-27-2018, 10:39 PM
#18
Heel & Toe
Thread Starter
Um no.........you're wrong. Whats left on the car is the spray from the touch up and there is no way in hell you can burn clear coat wet sanding with 2000 grit paper.
Last edited by bandctaylorare; 07-27-2018 at 10:41 PM.
07-28-2018, 06:16 AM
#19
Melting Slicks
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The fact that this can happen is why I put my own Ceramic Pro coating on my Z06 and why I will do the same on my ZR 1 myself...
Good luck in getting this resolved...
Last edited by Nyvetteguy007; 07-28-2018 at 06:16 AM.
07-28-2018, 06:55 AM
#20
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I had a ceramic pro coating put on and while the installer was doing the paint correction he found a spot on the front fender. I thought maybe the dealership fixed it from transport damage but they told me that didn't happen.
They didnt try to spray the whole fender but just spot sprayed. I never noticed but after he showed me it was obvious. It had some tape lines and a little over spray. I called the dealer and they are going to take a look and determine if indeed it was from the factory and and respray the fender.
If it had been sanded and buffed out, it would be smoother than that.
The round spot that is "burned thru" is clearly visible below what appears to be overspray.
Bummer, man, but you'll get it fixed.
Good luck.
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djnice (07-28-2018)
