Pictures of paint defects
03-07-2019, 07:31 PM
#2
Racer
Thread Starter
This is a follow-up to an earlier thread regarding paint defects I have noticed on my car that I picked up new from the Corvette Museum.
The hood defect can be seen in the first photo. It almost appears like a "V" shape in the paint. There's another hood paint defect near the end by the windshield. Appears like a raised ridge.
The rear bumper defect is to the left of the emblem and it looks like a ripple or dent in the paint. It's probably the most obvious one when seen in person.
These dimples or ripples in the paint are noticeable at certain angles and lighting. They almost appear like dents but the surface feels smooth. Only the one on the hood feels ever so slightly raised. I am wondering if it is some type of clearcoat defect.
I am against the idea of having the dealership repaint the panels since the car is brand new. Perhaps I should just accept them as is? It makes me feel kind of sad that these paint blemishes exist, especially on a $150k car that I worked hard for.
What would you guys do? Also, can anyone with expertise on paint or bodywork explain what these blemishes are and what caused them?
The hood defect can be seen in the first photo. It almost appears like a "V" shape in the paint. There's another hood paint defect near the end by the windshield. Appears like a raised ridge.
The rear bumper defect is to the left of the emblem and it looks like a ripple or dent in the paint. It's probably the most obvious one when seen in person.
These dimples or ripples in the paint are noticeable at certain angles and lighting. They almost appear like dents but the surface feels smooth. Only the one on the hood feels ever so slightly raised. I am wondering if it is some type of clearcoat defect.
I am against the idea of having the dealership repaint the panels since the car is brand new. Perhaps I should just accept them as is? It makes me feel kind of sad that these paint blemishes exist, especially on a $150k car that I worked hard for.
What would you guys do? Also, can anyone with expertise on paint or bodywork explain what these blemishes are and what caused them?
Last edited by CaddyJimz06; 03-07-2019 at 07:34 PM.
03-07-2019, 07:32 PM
#3
I don't see a single defect in any of these pictures... No explanation either... Can you point them out with an arrow or at least describe what you are seeing?
EDIT: Sorry, looks like you were writing your explanation in a separate post as I was writing my reply
EDIT: Sorry, looks like you were writing your explanation in a separate post as I was writing my reply
Last edited by HTXSkydiver; 03-07-2019 at 07:34 PM.
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sidewinder77 (03-07-2019)
03-07-2019, 07:34 PM
#4
Racer
Thread Starter
03-07-2019, 07:40 PM
#5
This is a follow-up to an earlier thread regarding paint defects I have noticed on my car that I picked up new from the Corvette Museum.
The hood defect can be seen in the first photo. It almost appears like a "V" shape in the paint. There's another hood paint defect near the end by the windshield. Appears like a raised ridge.
The rear bumper defect is to the left of the emblem and it looks like a ripple or dent in the paint. It's probably the most obvious one when seen in person.
These dimples or ripples in the paint are noticeable at certain angles and lighting. They almost appear like dents but the surface feels smooth. Only the one on the hood feels ever so slightly raised. I am wondering if it is some type of clearcoat defect.
I am against the idea of having the dealership repaint the panels since the car is brand new. Perhaps I should just accept them as is? It makes me feel kind of sad that these paint blemishes exist, especially on a $150k car that I worked hard for.
What would you guys do? Also, can anyone with expertise on paint or bodywork explain what these blemishes are and what caused them?
The hood defect can be seen in the first photo. It almost appears like a "V" shape in the paint. There's another hood paint defect near the end by the windshield. Appears like a raised ridge.
The rear bumper defect is to the left of the emblem and it looks like a ripple or dent in the paint. It's probably the most obvious one when seen in person.
These dimples or ripples in the paint are noticeable at certain angles and lighting. They almost appear like dents but the surface feels smooth. Only the one on the hood feels ever so slightly raised. I am wondering if it is some type of clearcoat defect.
I am against the idea of having the dealership repaint the panels since the car is brand new. Perhaps I should just accept them as is? It makes me feel kind of sad that these paint blemishes exist, especially on a $150k car that I worked hard for.
What would you guys do? Also, can anyone with expertise on paint or bodywork explain what these blemishes are and what caused them?
03-08-2019, 07:19 AM
#8
Melting Slicks
Member Since: Mar 2002
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I would have them repaint those panels, and keep at it until they are acceptable.
You already took delivery, so its your only option. If you choose to accept it you will always be pissed off by it.
I wouldn’t accept that on a low priced daily driver and certainly not on a ZR1.
You already took delivery, so its your only option. If you choose to accept it you will always be pissed off by it.
I wouldn’t accept that on a low priced daily driver and certainly not on a ZR1.
03-08-2019, 07:28 AM
#9
Race Director
Member Since: Apr 2016
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The 1st picture of the blemishes below the zr1 emblem are distracting to me, what does the dealer have to say?
03-08-2019, 08:30 AM
#11
Instructor
03-08-2019, 10:35 AM
#12
I’ll be with a 2018 and 2019 AMG-GTR next weekend, both black. I’ll inspect them...and yes the drying process is different for both materials but in the ZR1s case, the hood/roof/rear spoiler are painted somewhere else and with a differnet paint than the factory’s mixture.
Last edited by SilveradoSS500; 03-08-2019 at 10:37 AM.
03-08-2019, 03:23 PM
#13
Melting Slicks
I have to say I'd be pissed .. Mine went from the dealer to the shop that is doing the Xpel and ceramic coating and they went all over the car. They said there was one spot that looked like someone scratched it and filled it in with touch up paint. They were able to fix it with no problem so I'm not even going to tell my dealer about it. I'd have a hard time letting a dealer paint my new car. Good luck man!!
03-08-2019, 03:51 PM
#14
This is a follow-up to an earlier thread regarding paint defects I have noticed on my car that I picked up new from the Corvette Museum.
The hood defect can be seen in the first photo. It almost appears like a "V" shape in the paint. There's another hood paint defect near the end by the windshield. Appears like a raised ridge.
The rear bumper defect is to the left of the emblem and it looks like a ripple or dent in the paint. It's probably the most obvious one when seen in person.
These dimples or ripples in the paint are noticeable at certain angles and lighting. They almost appear like dents but the surface feels smooth. Only the one on the hood feels ever so slightly raised. I am wondering if it is some type of clearcoat defect.
I am against the idea of having the dealership repaint the panels since the car is brand new. Perhaps I should just accept them as is? It makes me feel kind of sad that these paint blemishes exist, especially on a $150k car that I worked hard for.
What would you guys do? Also, can anyone with expertise on paint or bodywork explain what these blemishes are and what caused them?
The hood defect can be seen in the first photo. It almost appears like a "V" shape in the paint. There's another hood paint defect near the end by the windshield. Appears like a raised ridge.
The rear bumper defect is to the left of the emblem and it looks like a ripple or dent in the paint. It's probably the most obvious one when seen in person.
These dimples or ripples in the paint are noticeable at certain angles and lighting. They almost appear like dents but the surface feels smooth. Only the one on the hood feels ever so slightly raised. I am wondering if it is some type of clearcoat defect.
I am against the idea of having the dealership repaint the panels since the car is brand new. Perhaps I should just accept them as is? It makes me feel kind of sad that these paint blemishes exist, especially on a $150k car that I worked hard for.
What would you guys do? Also, can anyone with expertise on paint or bodywork explain what these blemishes are and what caused them?
03-08-2019, 06:46 PM
#15
Well, I can see them. I know they are difficult to photograph, especially the clear coat defects. I know, mine were very difficult to photo. GM wants you to have the attitude of acceptance for this inferior paint work. I would forget pursuiing this matter on the forum here. It seems the membership is replete with skeptics and persons who do not have a lot of positive or helpful things to say. Some of the comments have been downright hateful. A sign of the times I guess. You should document a case number with Chevy Customer Service, record the case number and handle all service visits and other correspondence in writing including case number. Start a written diary of dates, times, issue and persons contacted and their response or lack of response. IMO you are just asking for disappointment airing the problems here. There have been a few helpful exceptions here but I feel your best course of action would be to direct your efforts through the dealership service people at the delivering dealer or elsewhere.
The best way to explain the ownership experience:
- Customer service : similar to dealing with walmart
- Appearance of the car visually : Its like IKEA furniture. Looks amazing from pictures or from a distance but up close its not. It doesnt feel premium.
- Driving of the car : Amazing. Power. Sheer torque. Handling. Out of this world.
It is such a pitty that such an amazing piece of machinery has this extremely shitty experience associated with it.
Customer service is more like the Apple genius bar. They are there to “guide” you, they have no authority over the dealer and they have no power in corporate GM. Their job is to ask for your zip code, find a dealer, call the dealer on your behalf (and even make a mess of things more when they call on your behalf and explain half of the issues wrong).
The dealers dont respond to emails. They dont respond to voicemails. They dont even answer the phone.
The biggest issue in this is the region you reside. If you are in a state like NY or NJ where the cost of living is 2-3x of say Ohio or FL, the problem is people working at these dealers are making fraction of their counterparts in Audi or BMW or Porsche who literally rule the market here. Very few chevys here and lots of euro cars. As a result, the treatment you get from chevy dealers are just atrocious. I m sure if I lived in Austin TX or Orlando FL or Tulsa OK, I would have a much better experience because people working on these cars and dealership staff probably do give a **** whereas people I have met are so fed up, so unhappy with their job that they have no incentive to help.
03-08-2019, 07:28 PM
#16
Melting Slicks
Punky in 3. 2. 1.
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RapidC84B (03-12-2019)
03-08-2019, 10:18 PM
#18
Racer
Thread Starter
Well, I can see them. I know they are difficult to photograph, especially the clear coat defects. I know, mine were very difficult to photo. GM wants you to have the attitude of acceptance for this inferior paint work. I would forget pursuiing this matter on the forum here. It seems the membership is replete with skeptics and persons who do not have a lot of positive or helpful things to say. Some of the comments have been downright hateful. A sign of the times I guess. You should document a case number with Chevy Customer Service, record the case number and handle all service visits and other correspondence in writing including case number. Start a written diary of dates, times, issue and persons contacted and their response or lack of response. IMO you are just asking for disappointment airing the problems here. There have been a few helpful exceptions here but I feel your best course of action would be to direct your efforts through the dealership service people at the delivering dealer or elsewhere.
I have spent 60+ days with customer service, selling dealer, local dealers.
The best way to explain the ownership experience:
- Customer service : similar to dealing with walmart
- Appearance of the car visually : Its like IKEA furniture. Looks amazing from pictures or from a distance but up close its not. It doesnt feel premium.
- Driving of the car : Amazing. Power. Sheer torque. Handling. Out of this world.
It is such a pitty that such an amazing piece of machinery has this extremely shitty experience associated with it.
Customer service is more like the Apple genius bar. They are there to “guide” you, they have no authority over the dealer and they have no power in corporate GM. Their job is to ask for your zip code, find a dealer, call the dealer on your behalf (and even make a mess of things more when they call on your behalf and explain half of the issues wrong).
The dealers dont respond to emails. They dont respond to voicemails. They dont even answer the phone.
The biggest issue in this is the region you reside. If you are in a state like NY or NJ where the cost of living is 2-3x of say Ohio or FL, the problem is people working at these dealers are making fraction of their counterparts in Audi or BMW or Porsche who literally rule the market here. Very few chevys here and lots of euro cars. As a result, the treatment you get from chevy dealers are just atrocious. I m sure if I lived in Austin TX or Orlando FL or Tulsa OK, I would have a much better experience because people working on these cars and dealership staff probably do give a **** whereas people I have met are so fed up, so unhappy with their job that they have no incentive to help.
The best way to explain the ownership experience:
- Customer service : similar to dealing with walmart
- Appearance of the car visually : Its like IKEA furniture. Looks amazing from pictures or from a distance but up close its not. It doesnt feel premium.
- Driving of the car : Amazing. Power. Sheer torque. Handling. Out of this world.
It is such a pitty that such an amazing piece of machinery has this extremely shitty experience associated with it.
Customer service is more like the Apple genius bar. They are there to “guide” you, they have no authority over the dealer and they have no power in corporate GM. Their job is to ask for your zip code, find a dealer, call the dealer on your behalf (and even make a mess of things more when they call on your behalf and explain half of the issues wrong).
The dealers dont respond to emails. They dont respond to voicemails. They dont even answer the phone.
The biggest issue in this is the region you reside. If you are in a state like NY or NJ where the cost of living is 2-3x of say Ohio or FL, the problem is people working at these dealers are making fraction of their counterparts in Audi or BMW or Porsche who literally rule the market here. Very few chevys here and lots of euro cars. As a result, the treatment you get from chevy dealers are just atrocious. I m sure if I lived in Austin TX or Orlando FL or Tulsa OK, I would have a much better experience because people working on these cars and dealership staff probably do give a **** whereas people I have met are so fed up, so unhappy with their job that they have no incentive to help.
03-08-2019, 10:44 PM
#19
I don’t know if this is any consolation at all, but there are no perfect paint jobs or panel alignments IMO. You will likely be the only one who notices the small defects... ever....Don’t let this ruin your experience with the car.
