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Is the configurator not working for anyone else?

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Old 07-19-2019, 12:56 AM
  #1  
Zora_Vette
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Default Is the configurator not working for anyone else?

I figured it would be a bit overwhelmed by all the traffic, but I've been trying a lot of times and it still won't work.
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Old 07-19-2019, 12:58 AM
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solotronics
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There are probably about 100k guys sitting at their computers pounding the refresh button right now. It might be loaded up for a while.

I do this kind of stuff for work and I am surprised they didn't use a CDN to handle the spiking traffic loads.
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Old 07-19-2019, 01:00 AM
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Larry M
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Working for me, but tons of errors where I gave up making changes
I barely built a white one with black wheels and no spoiler
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Old 07-19-2019, 01:01 AM
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Im sure it is heavily loaded with the tire kickers
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Old 09-27-2019, 10:16 AM
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frankz06_cf
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Default Not Working during week of 9.23.2019

I've been trying all week, it won't work. At best I was able to just pick the exterior and interior colors.

I wrote to Chevy, this was their reply.


In this matter, we recommend that you contact our Connection Center Team (CCT) at phone number 1-877-558-8352 for further assistance with your inquiry. They are open 7 days of the week from 7:00 A.M. to 10:00 P.M. Eastern Time.

So I called the number, the representative told me they didn't handle that part of the website and gave me another number that was not useful either.

Last edited by frankz06_cf; 09-27-2019 at 10:21 AM. Reason: New Information to add
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Old 09-27-2019, 11:36 AM
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Go back and start from this page. https://www.chevrolet.com/upcoming-v.../2020-corvette Scroll down to to the design yours button and click and it should work for you.
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Old 09-27-2019, 11:45 AM
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Bill17601
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I have a high speed internet. It takes 30 sec to load then is easy to use. Changes go quickly. There are a lot of parts to the successful visualizer
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Old 09-27-2019, 11:55 AM
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I found that all my old links I saved off with previous builds are now broken. If you reload from the Chevrolet page it seems to work, and has a save feature for different builds now (or at least I didn't notice that feature before).
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Old 09-27-2019, 12:47 PM
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CiscoSanJose
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It depends on your internet service provider network speed, the type of computer you have, the search engine you use. I find that Firefox usually suck, Safari is ok, Opera is ok, Google Chrome is ok, and Duckduckgo seems to work on everything. I use a macbook pro with min issues if I stay away from Firefox search engine even at the latest version 69.0.1
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Old 09-27-2019, 12:54 PM
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Took me 17 seconds to load. Has been that way from day one.
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Old 09-27-2019, 12:58 PM
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Originally Posted by Zora_Vette
I figured it would be a bit overwhelmed by all the traffic, but I've been trying a lot of times and it still won't work.
Clean your browser cache. Download Ccleaner Portable version and run it. Click on analyze and clean.
https://www.ccleaner.com/ccleaner/builds
This fixes the issue you are experiencing most often. If not it could be your Internet service provider.
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Old 09-27-2019, 02:34 PM
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usrodeo4
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Appears they have it limited to just exterior and interior tabs at this time. I doubt it is a bandwidth issue. Looks like they have the interface limited. I wonder if it has to do with the Vert mods being tested "offline"...just a thought.
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Old 09-27-2019, 03:30 PM
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bad mooofooo
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works on Firefox browser.
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Old 09-27-2019, 06:26 PM
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Zora_Vette
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Originally Posted by frankz06_cf
I've been trying all week, it won't work. At best I was able to just pick the exterior and interior colors.

I wrote to Chevy, this was their reply.


In this matter, we recommend that you contact our Connection Center Team (CCT) at phone number 1-877-558-8352 for further assistance with your inquiry. They are open 7 days of the week from 7:00 A.M. to 10:00 P.M. Eastern Time.

So I called the number, the representative told me they didn't handle that part of the website and gave me another number that was not useful either.
Originally Posted by xplocivzr1
Go back and start from this page. https://www.chevrolet.com/upcoming-v.../2020-corvette Scroll down to to the design yours button and click and it should work for you.
Originally Posted by Bill17601
I have a high speed internet. It takes 30 sec to load then is easy to use. Changes go quickly. There are a lot of parts to the successful visualizer
Originally Posted by hamiltonia
I found that all my old links I saved off with previous builds are now broken. If you reload from the Chevrolet page it seems to work, and has a save feature for different builds now (or at least I didn't notice that feature before).
Originally Posted by CiscoSanJose
It depends on your internet service provider network speed, the type of computer you have, the search engine you use. I find that Firefox usually suck, Safari is ok, Opera is ok, Google Chrome is ok, and Duckduckgo seems to work on everything. I use a macbook pro with min issues if I stay away from Firefox search engine even at the latest version 69.0.1
Originally Posted by joemessman
Took me 17 seconds to load. Has been that way from day one.
Originally Posted by joemessman
Clean your browser cache. Download Ccleaner Portable version and run it. Click on analyze and clean.
https://www.ccleaner.com/ccleaner/builds
This fixes the issue you are experiencing most often. If not it could be your Internet service provider.
Originally Posted by usrodeo4
Appears they have it limited to just exterior and interior tabs at this time. I doubt it is a bandwidth issue. Looks like they have the interface limited. I wonder if it has to do with the Vert mods being tested "offline"...just a thought.
Originally Posted by bad mooofooo
works on Firefox browser.


Did it occur to anyone that I posted this thread a few minutes after the reveal....
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