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How did this pass Quality Control?

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Old 12-01-2020, 05:21 PM
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W1NSLOW C8
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Default How did this pass Quality Control?

This afternoon I got a call from my dealership that my car had just arrived. My wife and I were there in 15 minutes to witness the unveiling. It's a beautiful car, but somehow the EFY option for body color accents was recognized on the main body, but not the doors. The car was made with the boomerang accent body color on the main body, but carbon flash metallic on the door portion. The dealer is checking with GM on how to resolve this issue while the service department performs the PDI. I can't believe it passed QC in Bowling Green when it's obvious the colors don't match.

What's wrong with this picture?
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12-01-2020, 05:30 PM
z8ra
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1 of 1
Old 12-01-2020, 05:24 PM
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Vette5311
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Your still dealing with assembly line workers on a mass produced car, what's not to believe? Should be an easy fix though.
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Old 12-01-2020, 05:26 PM
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Landru
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Guess dealer's body shop has a job to do.
Beautiful '8, otherwise.
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Old 12-01-2020, 05:27 PM
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RKCRLR
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Originally Posted by W1NSLOW C8
This afternoon I got a call from my dealership that my car had just arrived. My wife and I were there in 15 minutes to witness the unveiling. It's a beautiful car, but somehow the EFY option for body color accents was recognized on the main body, but not the doors. The car was made with the boomerang accent body color on the main body, but carbon flash metallic on the door portion. The dealer is checking with GM on how to resolve this issue while the service department performs the PDI. I can't believe it passed QC in Bowling Green when it's obvious the colors don't match.

What's wrong with this picture?
Well, at least the doors match each other.
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Old 12-01-2020, 05:28 PM
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2turbocobra
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lol, thats a bummer and a bit of a hassle but a really easy fix. I presume chevy will ship you a factory painted piece hopefully.
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Old 12-01-2020, 05:30 PM
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z8ra
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1 of 1
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Old 12-01-2020, 05:33 PM
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Hopper12
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Ummmm.......
  • It's a new option - enables the new owner to decide in person which they want in case they might change their minds
  • You have a very unique car - 1 of 1. Hopefully.
There is no excuse for this. I can understand some stuff getting by QC, but that is so obvious I almost believe it's some type of early April fool joke.

Should be an easy fix. Congrats on your new C8 - it's beautiful!
Old 12-01-2020, 05:34 PM
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jjsaustin
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Looks like you may have a rare 1 of 1...

​​​​
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Old 12-01-2020, 05:36 PM
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RKCRLR
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I wonder if this is due to the pressure of keeping the assembly line going at a fast pace so they can complete all 2020s this year.
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Old 12-01-2020, 05:38 PM
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Telepicker
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Unbelievable! Be sure to have the dealer install that top piece as the interior door panel has to be disassembled in order to bolt that in place!
Old 12-01-2020, 05:38 PM
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it is what it is.
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Old 12-01-2020, 05:38 PM
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acroy
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thanks for the laugh. good luck with the resolution!
Old 12-01-2020, 05:44 PM
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RKCRLR
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Matching colors probably wasn't on the checklist.
Old 12-01-2020, 05:49 PM
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1 of 1 super rare lol
Old 12-01-2020, 05:55 PM
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michael510
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Damn. This is one of the worst fails I have seen when it comes to automotive QC. Its almost unbelievable.
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Old 12-01-2020, 06:03 PM
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I like the body-colored trim piece.... but, you get a free test.... pick what you want, and stick GM with the bill....

My country wisdom tells me if they got this wrong, they got the rest right.... congrats, on the car BTW...
Old 12-01-2020, 06:24 PM
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ArmchairArchitect
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Just another example of what happens when union contracts prevent firing for performance (or any other reason)...you get workers who just don't care.
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To How did this pass Quality Control?

Old 12-01-2020, 06:26 PM
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R & K C8
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Unfortunate, but that door trim piece does have a white protective cover/film installed while on the BGA Production Line, so I can understand how the incorrect body color trim was not identified until that cover/film was removed during PDI. Does other side have same issue? Fortunately this is a relatively easy defect for the Dealer to repair and we hope that goes smoothly for the OP. -Rick
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Old 12-01-2020, 06:27 PM
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Texan79423
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They just keep legalizing pot and people just keep not giving a f**
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Old 12-01-2020, 06:27 PM
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Red Mist Rulz
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Originally Posted by W1NSLOW C8
This afternoon I got a call from my dealership that my car had just arrived. My wife and I were there in 15 minutes to witness the unveiling. It's a beautiful car, but somehow the EFY option for body color accents was recognized on the main body, but not the doors. The car was made with the boomerang accent body color on the main body, but carbon flash metallic on the door portion. The dealer is checking with GM on how to resolve this issue while the service department performs the PDI. I can't believe it passed QC in Bowling Green when it's obvious the colors don't match.

What's wrong with this picture?
If you watched Kai Spande's video at the 26th anniversary celebration showing about how thorough their QC is, and then you see something like this, you know the video was just marketing.

As for "how it happened," the doors are pre-assembled off the main assembly line, and then the complete door assembly is attached to the car. So the guys assembling the door missed the EFY option code. But the guys attaching the doors to the car should, you think, flag this as an issue to be fixed before the car leaves the plant. And if not the line workers, the QC team.

Last edited by Red Mist Rulz; 12-01-2020 at 06:30 PM.
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