You paid estimated registration fees that ended up being higher than actual and then they told you owed more registration fees? Something is not right. I've bought so many cars and dealers always try to make an extra buck but they won't go against anything that's written down in the contract. It's just not worth their time and possible legal action.

 

^^ So then, maybe it WAS written but in the fine print that few will ever read. Otherwise, their response was kind of cold.

Just asking a question: Can someone comment on if these two "fees" were normal when it was kerbeck?

 

MM price is actually MSRP minus Doc fees. Then you pay doc fees on top of that, so your total is MSRP. Not MSRP plus doc fees.

 

I ordered my C8 through MacMulkin and had a great experience too. Price protection save me the $1,000 price increase and there were no surprises. In fact, in order to expedite my Museum Delivery, Shane went the extra mile to get the paper work to me in time. Overall, a great experience and at MSRP...no shenanigans.

 

Surprising, I thought JerryU would have been here to defend Ciocca by now.

 

Unlucky you had to pay $500 more to Ciocca when you're going to resell it for $15,000 more than you paid. Why did you buy two again?

 

Thank you for shairing , does anyone remeber 2019 and ever thing was like 12 to 14 off MSRP and 2.9 financing , Dang its been a long 3 years . Congrats on getting your car

 

If the fees weren't in the contract I would have told them to get a lawyer. Contracts can't be modified without the consent of ALL signatories. And right now I'd file a complaint with the state's attorney general and consumer protection office.

Regardless, it seems clear Ciocca is intent on squandering the goodwill and reputation built by Kerbeck over decades. I certainly won't put them on my shortlist for my next Corvette.

While that's true, some dealers still believe in treating their customers fairly and honestly. MM and Criswell come to mind.

 

I have the original email from Ciocca stating car will be sold at MSRP. Nothing else.

 

Is that an offer to buy it for 15K over?

 

Yes, I was of the belief that Ciocca was carrying on the Kerbeck tradition.
Hadn't thought of the attorney general or consumer office.
But, over the years, I, without an attorney, have sued 4 companies trying to cheat me. Including a national dental insurer, and a national car insurer. Collected on them all + expenses + fees. So, there is that avenue.

 

For a few hundred bucks, small claims is the way to go....Why bother with a lawyer if you have the evidence that proves you're in the right?

 

So, TomT, I see your most recent posts and your being experienced at going forward in a controversy. I take it the contract you have, does not have those charges anywhere in them, hiding somewhere. It looks to me as if some of the former dealer's staff are still there but the way of doing biz has changed. I'm glad you used the format you did in your first post---very clear and easy to read!! Good luck. Please keep us posted.

 

JerryU doesn't have to defend them they were number 1 Vette seller for many years FOR A REASON!! Bought 3 from them and that is where I will buy my next! Yep a bit different price issue for the C8 BUT no one could touch the ~15% discount on my 2017 Grand Sport bought at their "winter pricing." For my 2008 C6 Z51 No one could touch the 50% discount I got on the upgrade from a 2LT to 3LT. Was a gal who handled phone sales at the time who was terrific. Since I could not find a local dealer who would do Courtesy Delivery I flew to Atlantic City and recall finalizing payment etc with Dave! Great folks.

My current Courtesy Delivery Dealer was amazed they had to do nothing with SC DMV when they were not taking phone calls during the Pandemic. Kerbeck FedEx'd the NJ temp plate to me so I could pick up the car. My great salesman ,Sam Kelly (who handled my 2017 Grand Sport and C8 ) helped get my SC Licence plate mailed to me along with the ownership papers before the NJ Temp plate ran out!

Nope Kerbuck as Ciocca will probably will be the number one Vette seller for many years. I understand #2 has to cut their price now that MSRP is the typical norm. BUT I had a Hertz Gold Card when I was working full time, and typically on an airplane most weeks. Never did have to take #2!

No I chuckle at all the BS #1 gets but then so do many #1s!

 

Now that I got dragged into the foolish Thread with the typical Kerbeck is terrible BS.

My C8 Kerbeck contract clearly said they estimate the fees but they could be more or less. If less like mine, I got several hundred dollars back. If more it says you owe. It's NOT fine print just have to know how to read! Your out the door price is spelled out clearly.


Think this is what you asked for. Clear to me.
These are the key sentences:
Says if an overcharge Dealer will Refund
Customer Agrees to pay for Underestimate!
Fair to me!

This is the full wording with definitions of who Dealer is, Customer is etc.



SIDEBAR
Reminded of a top competitor in our industry that most distributors said the hated BUT bought a lot of their product. One of the main reasons they disliked them was they often sold to fabricators directly. Most distributors would not bring their sales folks into their large accounts.

We did not have that issue and our sales folks often accompanied a distributor sales person into their large accounts to discuss our products.

Our sales folks would often say, "Wish they hated me and bought as much as they do from them!"

Maybe it's not so bad to be hated if that keeps you #1! Actually I think it's just the BS from some on this forum!

 

But on the other hand I know people who were given a firm price over the phone only to arrive ready to buy and after taking the car out go back to the salesman's office where they were told the price is now $3000 higher than previously agreed because "prices change all the time". I sent them to MacMulkin. Now just to be clear I'm not looking for a fight. Just telling it like it is. I bought my C8 from MM. I'm on the Z06 list at MM and Ciocca. I know what to expect from MM. I also know that Ciocca will try to bend me over a little. It's the nature of the business. After all the are car salesmen, derived from horse traders. I give them no respect. They have to earn it!

 

Here is the reason that it NOT accurate. First there was never haggling with Kerbeck from my 2008 through my C8!. I followed their prices all the time because they were listed on their website. NO BS negotiating! You looked at their website and that is what you paid, salesman had nothing to with the price. NOW cars get sold and the prices do change all the time. Hell they were selling 1400 a year. For my 2017 Grand Sport I looked at the discounts offered for similar car of the ~250 new Vettes they had in stock and was given the same discount!

Over the years I have seen posts where someone said they were told XYZ for a car in stock and when they drove there it was gone and they wanted the same price for a similar car! Not going to happen as some are assigned some extra GM discounts to help push inventory! Most don't understand and think they are negotiating as at their local dealer. NOT SO!

Your comment about car salesman does NOT fit Kerbeck when prices were on their website. What you saw is what you paid for that car. Since all 6 of my Vettes were designed by me and built in BG my 1st two vettes were negotiated with the local dealer, a 1988 and 1993. I only discussed with the sales manager. Brought in a spreadsheet with a list of what I wanted him to order in the 1st column, next column MSRP, next dealer invoice. Knowing there are holdbacks, end year, sometimes end month extra dealer discounts reached my purchase price in 5 minutes!

Funny when I went to buy my 2008 (was between Vettes driving S-10s) the disturbership changed hands, the prior sales manager was gone so handed my spreadsheet to a salesman who promptly said, we can only get so many Corvettes and can sell them for more than that. I smiled, got up walked out and called Kerbeck (and several others including a large dealer in NC, Hendrick in Cary.) No one would touch Kerbeck's price, no negotiation.

 

Surprising that Ciocca stays at number one with all the poor reviews they get on here.

 

@OP appreciate you taking the time to share your experiences. I sure hope that Ciocca is reading these threads (there are many like this on here now) and can turn things around to remain competitive and true to their high standards in the past. Wish I had known this before I had 2 deposits in with them (Stingray and Z).

 

What I said is accurate. This is my experience and the experiences of people I know. You have your experiences. I have mine. Don't tell me that my experience isn't what it was. The salesmen baited with a low price promise over the phone. Two people on separate occasions were told exactly the same thing after they arrived at the dealer "$3,000 higher. prices change all the time". You just have to know who you're dealing with and take it or leave it. They walked away (from dishonestly). Did you ever read the car salesman's handbook?