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Old Sep 4, 2022 | 07:36 PM
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My car was built and left for delivery on Aug 24th. The truck is stuck in Texas and the dealer i am stuck with, doesn't really seem to want to help with any type answers as to what is going on. . Does anyone know who you can contact about the GM shipping process and find out WHY this truck is stuck.
FYI GM customer service is absolutely Terrible.
Very Frustrated !!!!!
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Old Sep 4, 2022 | 08:31 PM
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This is far from unusual.

It could be any number of things going on. Just relax and rest assured your car will be in your hands shortly….
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Old Sep 4, 2022 | 09:12 PM
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Originally Posted by seafordguy
This is far from unusual.

It could be any number of things going on. Just relax and rest assured your car will be in your hands shortly….

Im just very optimistic w this dealer
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Old Sep 4, 2022 | 09:42 PM
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My 21 got stuck in TN for a week after leaving BG. Dealer GM tracking showed it there all week. Figured trucking firm was short a driver. Dealer had 2 cars on the truck. They both got to the dealer the next morning unannounced. That is about the best you can do for tracking. Where in TX is the truck? Maybe close to one of us to go see it.
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Old Sep 5, 2022 | 12:20 AM
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Lemee know where it is and I will drive it to ya.
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Old Sep 5, 2022 | 08:13 AM
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Originally Posted by ednsd
My car was built and left for delivery on Aug 24th. The truck is stuck in Texas and the dealer i am stuck with, doesn't really seem to want to help with any type answers as to what is going on. . Does anyone know who you can contact about the GM shipping process and find out WHY this truck is stuck.
FYI GM customer service is absolutely Terrible.
Very Frustrated !!!!!
The car is in the hands of a third-party and is delayed. What do you expect GM or the dealer to do about it? What happens during the manufacture and shipping of an item is essentially none of the customer's business. Feel free to complain about an issue AFTER you receive the car but this is premature. Understandably frustrating but stuff happens.
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