membership
Thread Starter
CF Senior Fox Bat
Joined: Aug 2011
Posts: 3,818
Likes: 619
membership
Someone is fooling with my membership status. One minute I am a supporting member, the next a Lifetime Supporting Gold as I should be.
Is this a software glitch or is someone just trying to get even
Is this a software glitch or is someone just trying to get even
IB Staff
Joined: Feb 2009
Posts: 10,579
Likes: 4
What happened was that you still have your older membership (Supporting) on your account in addition to your Lifetime Gold Member. This actually happened once on 11/07/12, when your older membership (Supporting) was updated as you still have some time left on the older membership (Supporting).
I manually updated your account back to Lifetime Gold. Please note the Lifetime Gold never was removed your account but the older membership (Supporting) had overridden the membership level despite both are still on your account.
This may happen again on 11/07/13, or if you change your email address, as you still have some time left on your older membership (Supporting).
I manually updated your account back to Lifetime Gold. Please note the Lifetime Gold never was removed your account but the older membership (Supporting) had overridden the membership level despite both are still on your account.
This may happen again on 11/07/13, or if you change your email address, as you still have some time left on your older membership (Supporting).
