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-   -   COR Wheel Failure, Owners Beware (https://www.corvetteforum.com/forums/c5-tech/3154206-cor-wheel-failure-owners-beware.html)

sand41 10-27-2012 04:55 PM

Something just doesn't sound right, question is where were all these so called lawyers with their special cover our ass wording before this all happened, most company lawyers should have written something up before something like this had ever happened.

FRITZM 10-27-2012 06:25 PM

Cor
 

Originally Posted by C5Natie (Post 1582184779)
^^
Im sure the wheel would have to be tested to find out the exact problem.

My point exactly about rushing to judgment and trashing a company and its product lines on limited information. As to changing policy, as COR explained the policy was changed at the DEMAND of the driver's lawyer and to comport with general industry warranty standards.

As an aside, the driver clearly stated that he was running "brand new" Michelin Super Sport tires. Could there exist a possibility that the wheel was stressed during mounting which ultimately resulted in the wheel failure? You bet your azz there is. But geewillikers!!! that would be speculating wouldn't it, and speculating is a no no, don't you agree?

RC45 10-28-2012 02:46 AM


Originally Posted by FRITZM (Post 1582186017)
My point exactly about rushing to judgment and trashing a company and its product lines on limited information. As to changing policy, as COR explained the policy was changed at the DEMAND of the driver's lawyer and to comport with general industry warranty standards.

As an aside, the driver clearly stated that he was running "brand new" Michelin Super Sport tires. Could there exist a possibility that the wheel was stressed during mounting which ultimately resulted in the wheel failure? You bet your azz there is. But geewillikers!!! that would be speculating wouldn't it, and speculating is a no no, don't you agree?

Now that is a load of tripe right there.

Mounting a tire causes stress on the wheel center to such a degree that it fails?

You work for COR?

RC45 10-28-2012 02:56 AM


Originally Posted by lionelhutz (Post 1582185245)
[sarcasm]Sorry, didn't realize COR doesn't have an owner or a management team that can make decisions like this....[/sarcasm]





Stating that your wheels are not warrantied for track use in the official warranty policy IS NOT the same as coming out and saying your wheels are only suitable for street use.

In this case, the wheel doesn't seem suitable for any use. However, that can not be determined 100% unless we know the whole story and the results of the failed wheel analysis.

Despite all the posturing and ranting about how other companies such as CCW will warranty a wheel no matter what it's use, I bet if you offroad or curb a CCW wheel at the track and bend it you won't get a no-questions asked replacement. Those types of track abuses are the exact thing the COR warranty policy statements are meant to cover.

And as already pointed out - the liability carrier lawyers told COR to change their warranty policy. Guess what, if they don't do as the carrier asked then they lose their liability insurance. If they go get their policy cancelled the next company won't want to insure them either. It's as simple as that. Same as getting sued - you have to lawyer up and let the courts settle it. That's the way the USA works.

On another note, CCW didn't warranty the finish on these wheels.

http://forums.corvetteforum.com/cana...-law-suit.html

The cleaner listed that it was suitable for use on all finishes including anodized wheels. So, was it the owner or did CCW have a bad finish??

WTF are you spewing now?

This is what the poster said, and I quote:

talked to CCW, they basically told me they need to strip the wheels down, anodize, machine, and then anodize again to try to bring it back. They wont guarantee that it will be 100% like new but they think it could be worth a shot if Autoglym doesnt replace them.

CCW is saying the machining and re-anodizing of the wheel may not be 100% like new... they said nothing about not warranteeing the finish of new wheels.

BTW, have you picked up the bloody telephone and called John over at CCW and ASKED him about whether he endorses his wheels as safe for use on RACE cars and at RACE tracks?

:lurk:

Tron Z 10-28-2012 03:55 AM

I am glad to hear that everyone is safe and they were able to walk away from the incident. It goes without saying, that this could have been catastrophic.

There are many manufacturers churning out countless wheels these days. Every so often, a dud gets out the door. It is inevitable. What distinguishes these manufacturers is how they take care of the customer.

At the very least, COR should replace, or refund the cost of the wheels. It does trouble me that they suggest that their product was fit for the track environment, right up until the point that failures were reported and then they changed their warranty conditions after the fact.

I certainly hope that, on reflection, COR decides to do the right thing. As I mentioned, there are many other options, so personally I will be moving on. But before I do, I would like to wish you gents the best of luck in getting this resolved.

C5Natie 10-28-2012 05:45 AM


Originally Posted by RC45 (Post 1582188681)
Now that is a load of tripe right there.

Mounting a tire causes stress on the wheel center to such a degree that it fails?

You work for COR?

:iagree:

lionelhutz 10-28-2012 10:34 PM

:rofl:

Originally Posted by RC45 (Post 1582188708)
WTF are you spewing now?

So, where was it posted that CCW was warrantying the finish??? I can read the statements in the original thread without you ranting on about them here.

And you're 100% completely still missing the waranty point. If CCW wheels have a lifetime waranty of some manner then this waranty should be written down in some form readily available to anyone who owns the wheels or is looking to purchase the wheels. That is how the owner knows what is covered, exactly.

The vague warranty policy you're describing is exactly what COR had. However, they just got sued and their liability carrier lawyers have made them clarify their warranty. If CCW got sued you seriously don't think they'd quickly have a lawyer written waranty policy which is worded almost exactly the same as this new COR warranty policy? And you really think their liability carrier would allow them to continue to warranty their wheels for track use?

If anyone believes that COR wants this to be dragged out like it has then they are retarded. The Mustang owner wants it to be dragged out and to get his day in court. At this point, COR is just along for the ride until this is settled. If you've never worked at a company which got sued then you really have no clue what you're talking about.

FRITZM 10-29-2012 12:38 AM

^^^
:iagree: Lionel


Originally Posted by RC45
Now that is a load of tripe right there.

Mounting a tire causes stress on the wheel center to such a degree that it fails?

You work for COR?

First, that is not what I said, and even if it was I qualified my remarks by stating it was speculation for speculation sake, not that it necessarily happened in this instance. Secondly, and to answer your questions and those of Natie who agreed with you, yes improper mounting and dismounting of tires can stress a wheel and can lead to failure. Show me an authority that says it can't and I'll show you
authority (4 manufacturers of circle track wheels) who say it can.

And No, I don't work for COR or any automotive manufacturer, wholesaler, retailer repair establishment or otherwise. Also I am aware of other wheel failure victims at least one of whom managed to have his problem addressed in a manner other than the way the Mustang owner here did, by lawyering up, and in spite of the fact that he got no response from the manufacturer.

RC45 10-29-2012 04:01 AM


Originally Posted by lionelhutz (Post 1582194965)
:rofl:

So, where was it posted that CCW was warrantying the finish??? I can read the statements in the original thread without you ranting on about them here.

And you're 100% completely still missing the waranty point. If CCW wheels have a lifetime waranty of some manner then this waranty should be written down in some form readily available to anyone who owns the wheels or is looking to purchase the wheels. That is how the owner knows what is covered, exactly.

You have the reading comprehension of an Afghan cave dweller.

The person bought a CORROSIVE wheel cleaner that etched the finish on the CCW wheels.

A CORROSIVE wheel cleaner.

It ETCHED off the anodizing of the wheel.

The wheel cleaner is the problem - not the finish on the wheel.

CCW was commenting on the REPAIR to the finish.

As in AFTER they do the REPAIR to the finish - machine, then anodize the ORIGINAL wheels ETCHED by the cleaner - CCW cannot GUARANTEE that the REFINISH will look the SAME as a NEW CCW WHEEL!!!!!

FFS man - is it that hard for ou to understand the CCW is REPAIRING a wheel the owner ECTHED?

They are REPAIRING what he screwed up.


Originally Posted by lionelhutz (Post 1582194965)
The vague warranty policy you're describing is exactly what COR had. However, they just got sued and their liability carrier lawyers have made them clarify their warranty. If CCW got sued you seriously don't think they'd quickly have a lawyer written waranty policy which is worded almost exactly the same as this new COR warranty policy? And you really think their liability carrier would allow them to continue to warranty their wheels for track use?

Are you this slow in real life or just online?

CCW has made tens of thousands of wheels that have been used in racing on race cars - they do not only make wheels for street use.

And with many CCW wheels, the difference between the street and track version, is only axle caps and bling versus raw finish.

Like HRE and BBS, CCW makes RACE wheels for use in RACING as well as for street use.

Instead of you spewing tripe and ranting and bloody raving - pick up the bloody telephone and call HRE, BBS and CCW and ASK them if they will warrantee their wheels structurally sound enough for use on track.

WTF are you afraid of?

Are you afraid they will tell you that they are ok with their wheels being used on track, unlike COR?


Originally Posted by lionelhutz (Post 1582194965)
If anyone believes that COR wants this to be dragged out like it has then they are retarded. The Mustang owner wants it to be dragged out and to get his day in court. At this point, COR is just along for the ride until this is settled. If you've never worked at a company which got sued then you really have no clue what you're talking about.

COR are running scared because their wheel failed and they realise their crap untested wheel is not suitable for track use.

In closing - here is some promotional photos hosted on the CCW website, note that their PROMOTIONAL photos includes racing application of their off the shelf wheels - with slicks.

Please get a clue.

http://www.ccwheel.com/gallery/CHEVR.../zoomed/11.jpg

http://www.ccwheel.com/gallery/CHEVR.../zoomed/06.jpg

http://www.ccwheel.com/gallery/CHEVR.../zoomed/23.jpg

http://www.ccwheel.com/gallery/CHEVR.../zoomed/21.jpg

http://www.ccwheel.com/gallery/CHEVR...Z06/C10/5l.jpg

http://www.ccwheel.com/gallery/CHEVR.../zoomed/05.jpg

http://www.ccwheel.com/gallery/CHEVR.../zoomed/01.jpg

http://www.ccwheel.com/gallery/CHEVR.../zoomed/03.jpg

http://www.ccwheel.com/gallery/CHEVR...med/3-1024.jpg

http://www.ccwheel.com/gallery/CHEVR...Z06/C14/04.jpg

http://www.ccwheel.com/gallery/CHEVR.../zoomed/01.jpg

http://www.ccwheel.com/gallery/CHEVR...med/13-800.jpg

http://www.ccwheel.com/gallery/DODGE...omed/4-800.jpg

http://www.ccwheel.com/gallery/CHEVR.../zoomed/12.jpg

http://www.ccwheel.com/gallery/PORSC...med/1-1024.jpg

http://www.ccwheel.com/gallery/PORSC.../zoomed/01.jpg

http://www.ccwheel.com/gallery/PORSC.../zoomed/02.jpg

http://www.ccwheel.com/gallery/PORSC.../zoomed/03.jpg

http://www.ccwheel.com/gallery/PORSC.../zoomed/01.jpg

http://www.ccwheel.com/gallery/PORSC.../zoomed/01.jpg

http://www.ccwheel.com/gallery/PORSC...Classic/1l.jpg

http://www.ccwheel.com/gallery/BMW/M.../zoomed/13.jpg

http://www.ccwheel.com/gallery/BMW/M.../zoomed/01.jpg

http://www.ccwheel.com/gallery/BMW/M.../zoomed/02.jpg

http://www.ccwheel.com/gallery/BMW/M.../zoomed/03.jpg

http://www.ccwheel.com/gallery/BMW/M...omed/1-800.jpg

http://www.ccwheel.com/gallery/BMW/3.../zoomed/01.jpg

http://www.ccwheel.com/gallery/BMW/3...med/5-1024.jpg

http://www.ccwheel.com/gallery/MITSU.../zoomed/10.jpg

http://www.ccwheel.com/gallery/MITSU.../zoomed/02.jpg

http://www.ccwheel.com/gallery/MITSU...Classic/1l.jpg

http://www.ccwheel.com/gallery/MITSU.../zoomed/22.jpg

http://www.ccwheel.com/gallery/FORD/.../zoomed/02.jpg

http://www.ccwheel.com/gallery/FORD/.../zoomed/01.jpg

http://www.ccwheel.com/gallery/FORD/.../zoomed/02.jpg

http://www.ccwheel.com/gallery/FORD/.../zoomed/01.jpg

Cybermind 10-29-2012 09:14 AM

The possibility of wheel failure due to stress caused by mounting, is a load of crap. Seriously, that is next to impossible. And if a wheel should fail because of the mounting process then that wheel already has something wrong with it to begin with or was of such poor quality that anything would cause it to break. A wheel is subjected to way more stress during everyday driving than any mounting process could inflict. All wheels are supposed to have a certain malleability to ensure that they bend (not break like glass) when damaged.

I agree that any manufacturer could have a bad wheel or dud in their batch. This may be what happened here. Normally, the company should have a risk managment strategy already in place to deal with such occurences. It does not seem that they do. Nothing is ever 100% certain with any manufactured component no matter how well designed it may be.

However, I do agree that failure due to hydrogen embrittlement and/or intergranular attack caused by the etching process is a possibility.

lionelhutz 10-29-2012 10:00 AM


Originally Posted by RC45 (Post 1582196073)
Instead of you spewing tripe and ranting and bloody raving


Who's the one that is ranting? It seems you're on your own in that department.

Good job posting wheel pictures. Doesn't prove a thing and is a complete waste of everyones time.


Lets see - possible owner etched wheel not warrantied vs possible owner track damaged wheel not warantied. What's the difference? You have no idea of the findings of COR's investigation into the wheel failure yet you manage to rant about them being such a poor company for not warrantying the wheel.


Originally Posted by RC45 (Post 1582196073)
pick up the bloody telephone and call HRE, BBS and CCW and ASK them if they will warrantee their wheels structurally sound enough for use on track.

What are you saying now. They will warranty their wheels are suitable for track use or they will warranty their wheels after they get damaged on the track?

You do realize you have little credibility after your posted drivel about COR wheel being junk since they don't have TUV certification in Germany and then posting how other manufacturers without TUV certification are making good wheels?

lionelhutz 10-29-2012 10:48 AM

Just for fun, here is a HRE wheel failure thread. Similar to this COR wheel failure, these wheels were painted by a third party and HRE didn't warranty them.

http://www.6speedonline.com/forums/9...hre-wheel.html

The difference is that the owner didn't sue HRE over this failure.

C5Natie 10-29-2012 11:25 AM

Ive never seen a tire mounting machine but stress on a wheel. It only holds the wheel to turn it. The pry bar type they use is the only thing that put some force on the rim but thats only the rim and vs force of the tire bead plus now they use nylon tools. I just dont see it happening.

RC45 10-29-2012 11:32 AM


Originally Posted by lionelhutz (Post 1582196997)

You do realize you have little credibility after your posted drivel about COR wheel being junk since they don't have TUV certification in Germany and then posting how other manufacturers without TUV certification are making good wheels?

Like a I give a flying hoot about what YOU say regarding my credibility.

If a wheel is trusted for track by the manufacturer you will see either an endorsement of the wheel for said use and/or they will seek out TUV and other certification as validation of their faith in their product.

My statemet regarding the wheels not having TUV certificaiton was a quick truncated thought that they didn't bother trying to get TUV certification because their wheels are junk.

Witness the fact they do not trust their own wheels for track use either.

If a wheel manufacturer has 10's of thousands of wheels in tarck use aound the world and the market place knows and trusts the wheels and the manufcaturer stands behidn their wheels then they may not even bother with a 3rd party certitifaction unless required by law - their wheels and reputation will in that case, speak for themselves.

COR will learn the above lesson soon enough.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Now, I will ask AGAIN.

Have YOU picked up the phone and called HRE or CCW and spoken to them?

Have YOU asked them whether they warrant their wheels suitable for on track use or now?

You are spewing from behind a keyboard speculating to no end.

The bottomline is that COR are distancing themslevs from track use of thier wheels.

HRE, BBS and CCW embrace track use of their wheels - witness the FACT they provide wheels to race teams and sell wheels to private individuals for track use and stand behind their wheels in the event of STRUCTURAL failure. Structural failure not btought on my potholes, powder coating, welding, dropping for great height, curbing etc.

In the case of CCW, the structural warranty is for the lifetime of the wheel not the owner.

The reason I posted thos picture was to SHOW you a small sampling of CCW wheels in use in competition all with the full knowledge and consent of the wheel manufacturer. Unlike COR that s distancing themsleves from track use fo their wheels. (probably because they now understand they are junk yeah?)

Have you phoned CCW or HRE yet?

RC45 10-29-2012 11:37 AM


Originally Posted by lionelhutz (Post 1582197392)
Just for fun, here is a HRE wheel failure thread. Similar to this COR wheel failure, these wheels were painted by a third party and HRE didn't warranty them.

http://www.6speedonline.com/forums/9...hre-wheel.html

The difference is that the owner didn't sue HRE over this failure.


POWDER COATED - not painted. Powder coating requires the wheel be subject to prolonged heating outside the control of the orginal manufacturing process.

Any moron getting an alloy wheel powder coated by a 3rd party and then complaining that the manufcaturer won't touch the failure is, well a moron.

There is a reason alloy wheels are anodized or painted rather than powder coated. The reason is the UNCONTROLLED environment of the 3rd party powder coater.

If a person spends thousands on wheels and then does not contact the wheel manufacturer to confirm what type of finish they will support/warrantee they are, well, a moron.

The wheel manufacturer that sells wheels for high performance cars and then excludes track use fo their wheels have no faith in their product.

lionelhutz 10-29-2012 12:32 PM

Should I be picking up that phone to verify there is no written warranty???


Originally Posted by RC45 (Post 1582197833)
POWDER COATED - not painted.

Seriously, you find the need to yell about something like this? Powder coating is a type of paint. Hence if you apply it to a surface then you have painted the surface.



Originally Posted by RC45 (Post 1582197833)
Structural failure not btought on my potholes, powder coating, welding, dropping for great height, curbing etc.

It's OK, I understand. Your favorite manufacturers are heros for not covering these types of failures but COR is the worst company on the planet for not just rolling over and giving into all the customers demands when a failure occurred. It all makes perfect sense now.

Have you read the info on this failure? COR did offer a refund on the wheel, regardless of track use or not. The customer decided he wanted more, I would bet this is the minimum being clamed in the lawsuit, there might be more;
- replace all damaged body panels.
- repaint the car.
- replace the brake system on that wheel.
- pay for all transportation costs to home and the repair shops.
- pay for a replacement vehicle while the car is being repaired.

If you believe that any wheel company on this planet would give all that listed above then you are living in a dream world.

C5Natie 10-29-2012 12:35 PM

You guy really dont believe that the heat used in powdercoating is enough to weaken forged or billet aluminum? Lol. Its not hot enough and only for a brief period of time. If that were the case then every time a race car had red glowing brake rotors the wheels would fail.

RC45 10-29-2012 12:49 PM


Originally Posted by lionelhutz (Post 1582198295)
Should I be picking up that phone to verify there is no written warranty???

Have you phoned them?

:lurk:



Originally Posted by lionelhutz (Post 1582198295)
Seriously? Powder coating is a type of paint. Hence if you apply it to a surface then you have painted the surface.

Powder coating is a 2 part process UNLIKE paint that uses a solvent to deliver the pigment.

Powder coating uses a secondary process (heat) to complete the process.

This heat if INCORRECTLY managed can and WILL alter the metallurgy of alloy objects.


Originally Posted by lionelhutz (Post 1582198295)
It's OK, I understand. Your favorite manufacturers are heros for not covering these types of failures but COR is the worst company on the planet for not covering these types of things. It all makes perfect sense now.

Does COR provide wheelss to race teams or sell wheels to private individuals with the express intent of using the wheels on track and consent to the the use of their wheels on track?

Simple question.


Originally Posted by lionelhutz (Post 1582198295)
Have you read the info on this failure. COR offered a refund on the wheel. The customer decided he wanted more, I would bet this is the minimum being clamed, there might be more;
- replace all damaged body panels.
- repaint the car.
- replace the brake system on that wheel.
- pay for all transportation costs to home and the repair shops.
- pay for a replacement vehicle.

If you believe that any wheel company on this planet would give all that listed above then you are living in a dream world.

Any person may bring suit against any othe person or entity - that is the beauty of a country operating within the rule of law.

I never at ANY time claimed or stated what COR shoudl or shold not pay for.

What I have clearly and repeatedly stated is that if a company is NOT willing to endorse their wheels for track use then their wheels are junk and THEY do nto trust their own wheels.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Have you called HRE, BBS or CCW and asked if they endorse and warrant their wheels structurally soudn enough for use on a race track under competition conditions?

Have you called COR and asked if they endorse and warrant their wheels structurally sound enough for use on a race track under competition conditions?

IOW, would the COR crew trust their own safety to their wheels or not?

Simple concept really.

***EDIT***

There - I just finished calling HRE, CCW, BBS & COR.

All offer the same endorsement for their wheels.

My questions were simple and to the point: Please recommend a set of wheels for my application, strict track use. What is your structural warranty? How does refinnishing affect the warranty?

All had the same response:

They offered a wheel they recommend - they did not have any issue with a very high powered car with functional aero and slick tires subjectign the wheels to on track competition stresses.

They all indicated a lifetime structural warranty for WHEEL FAILURE (not a warranty against the wheel failing if subject to destructive impact) even if the structural failure occured on track.

All (except BBS, still awaiting a reply) will void their warrantee obligation if the wheel is refinished by a 3rd party, however HRE, CCW and yes even COR, will refinish and refurbush (at your expense)any wheel you send back to them and the warranty remains in effect.

~~~~~~~~~~~~~~~~~~~~~~

There you go - all the effing speculation is out the window.

steven31371 10-29-2012 01:42 PM

COR should issue a full recall on those wheels before somebody gets killed, period.

thats what liability insurance is for...

instead, they are just changing their policies and letting the wheels stay on the road, at risk of killing someone's children...says a lot about them.

C5Natie 10-29-2012 02:54 PM


Originally Posted by steven31371 (Post 1582198824)
COR should issue a full recall on those wheels before somebody gets killed, period.

thats what liability insurance is for...

instead, they are just changing their policies and letting the wheels stay on the road, at risk of killing someone's children...says a lot about them.

If its a design flaw then yes but that has to be determined first. Could be in the design, material or just one batch. Hard to tell until a lot of testing is done. Testing that shouldve been done before the wheels were sold.


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