PDR video while at dealer getting service...
I took my car to the dealer for some service work, which also required a test drive (dang it). As always I set my Valet mode on so it'd record the time at the dealer. Finally had time to sit and watch the 59 minute video of the service test drive and WOW!!! The tech took it out on the freeway where the limit is 70mph so here we go, oh crap. He drove in the center lane and was getting passed on both sides by everyone. He never reached 70mph, he stayed in the upper 60's and never got into any high RPMs and basically treated my car better than I do. I'm extremely impressed with how they treated my car and have nothing but good things to say. They did the service as requested with not a single issue. Just an example of a good dealership experience and thought I'd share.
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Thats' GREAT but rare !
Rich |
That's why I had to mention it. I've had nothing but good experiences at my dealer and can only hope it continues.
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Much better treatment than my car got at Bruce Lowrie Chevrolet in Fort Worth! This was in a 70mph zone, from my valet mode PDR:
https://cimg3.ibsrv.net/gimg/www.cor...286198e28c.jpg |
Good for you. Perhaps a side note to the dealership management applauding his professionalism is in order. Most dealerships only hear the bad. This is major kudos on the dealership as well as the tech who took your car out.
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Might want to mention dealer's name, so others know they provide good service/take care of people's cars.
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I always let management know how well my mechanic Mark did and I do so in writing/email. It never
hurts to let management know they have chosen employees well. |
I always let management know for sure as well as give good reviews. The dealer is Henna Chevrolet in Austin and the Corvette Specialist is Mark Wilson.
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Maybe you already have done so, but I would ensure that the service manager and the dealership owner is aware of how impressed you are with their service.
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Originally Posted by Marcho Polo
(Post 1599598498)
Much better treatment than my car got at Bruce Lowrie Chevrolet in Fort Worth! This was in a 70mph zone, from my valet mode PDR:
https://cimg3.ibsrv.net/gimg/www.cor...286198e28c.jpg What did the service manager say when you showed him the video?? |
Originally Posted by Vetteman Jack
(Post 1599598924)
Maybe you already have done so, but I would ensure that the service manager and the dealership owner is aware of how impressed you are with their service.
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Originally Posted by Vetteman Jack
(Post 1599598924)
Maybe you already have done so, but I would ensure that the service manager and the dealership owner is aware of how impressed you are with their service.
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Good to know they do good work since I live in Austin too.
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Originally Posted by Monkey D. Luffy
(Post 1599598940)
What did the service manager say when you showed him the video??
I go to Classic in Grapevine now, and they have been stellar! |
Originally Posted by TXSteveF
(Post 1599598960)
I will send an email to them directly. Thanks for the suggestion. Those guys in the trenches get beat on regularly and deserve kudos when they do well.
(you bet it never hurts!) |
Originally Posted by TXSteveF
(Post 1599598828)
I always let management know for sure as well as give good reviews. The dealer is Henna Chevrolet in Austin and the Corvette Specialist is Mark Wilson.
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Originally Posted by Torch-Red-Z06
(Post 1599601174)
Mine is there with the drivetrain removed getting some major warranty work. Talking to Mark daily.
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Nice to hear about your positive experience at the dealer.:thumbs:
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Glad there are few out there we can trust.
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Originally Posted by Marcho Polo
(Post 1599600350)
I went to the manager of the dealership. He and the service manager apologized a lot and said they handled it with the employee. I was pretty upset, and was sick of them for other reasons and have not been back since.
I go to Classic in Grapevine now, and they have been stellar! |
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