Chevrolet Customer Service order tracking thread

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Mar 31, 2014 | 10:06 AM

#5721

Chevy Cust Svc

Race Director

Joined: Mar 2010

Posts: 16,012

Likes: 828

Quote:

Originally Posted by JSibert

Marissa, I just checked the GM web site and it reports the status as "Production Complete". Can you verify this for me please on order RNXW9H, OH?

Thank you,

Jim

Hi Jim,

We can confirm that you have been produced! Please private message us your order number, and we'll provide your VIN and build date.

Marissa
Chevrolet Customer Care

Mar 31, 2014 | 10:21 AM

#5722

TEXHAWK0

Le Mans Master

Joined: Sep 2003

Posts: 8,847

Likes: 795

From: Longview Texas

RQJMJK-TX
Last status was 4B00 (bayed) but Chevy website shows "shipped"
Has the status changed?

(I have the VIN#)

Mar 31, 2014 | 10:43 AM

#5723

ntmyzr1

Instructor

Joined: Nov 2004

Posts: 201

Likes: 33

From: Ephraim Wisconsin

C7 of Year Finalist (track prepared) 2019

Checking In

Quote:

Originally Posted by Chevy Cust Svc

Hey Ken,

Your order is currently at 3000 - Accepted by Production Control. Please feel free to check back next week for another update!

Evan
Chevrolet Customer Care

Hi Evan,

Can you check to see if my order has been updated: RQDQNT?

Thanks, and have a good week!

Ken

Mar 31, 2014 | 12:00 PM

#5724

rollinstingray

Advanced

Joined: Mar 2014

Posts: 53

Likes: 2

hello can you please check RRGRQX in MI. Thanks!

Mar 31, 2014 | 12:01 PM

#5725

snappy2u

Racer

Joined: May 2003

Posts: 383

Likes: 128

From: West of Boston MA

Order: RQVDPW

Quote:

Originally Posted by Chevy Cust Svc

Happy Belated Birthday, Mark!

Good news! You are now at 3000 - Accepted by Production Control, with a TPW of 4/14/14.

Marissa
Chevrolet Customer Care

Good Morning Marissa,
Not sure if there is a status change since your last update to me (Order: RQVDPW)
Thanks for everything.
Mark

Mar 31, 2014 | 12:06 PM

#5726

keith821

Intermediate

Joined: Aug 2013

Posts: 38

Likes: 1

From: Lake Worth Florida

Quote:

Originally Posted by Chevy Cust Svc

Hi Keith,

Good news, you've been produced! Your current event code is 4D00 - Vehicle on Hold. Please PM us your order number, and we will provide a VIN and build date.

Marissa
Chevrolet Customer Care

Thank you for the VIN number. The car is now going to the museum for delivery. Keith

Mar 31, 2014 | 12:10 PM

#5727

Chevy Cust Svc

Race Director

Joined: Mar 2010

Posts: 16,012

Likes: 828

Quote:

Originally Posted by Bee attack

Hi Again, Could you tell me as quoted earlier, what does "Expiration Delivery Date" mean? I did not see any comment on that. ( forgive the redundancy)
Update Plz, RPJD26
Waiting for delivery and I received my first payment and not even seeing my C7

Hello,

We are showing you as 4200-Shipped via rail on 3/28/14. Could you please clarify "Expiration Delivery Date"? Is this a term your dealer used? Any info would be helpful, as our system doesn't show expected delivery dates, I'd like to look into this further.

Marissa
Chevrolet Customer Care

Mar 31, 2014 | 12:14 PM

#5728

Chevy Cust Svc

Race Director

Joined: Mar 2010

Posts: 16,012

Likes: 828

Quote:

Originally Posted by jeffgad

Could you please check RPXG3T? Thanks again for providing this info!

Hi Jeff,

You are at 4200-Shipped via rail as of 3/26/14. Hopefully, it's not much longer!

Marissa
Chevrolet Customer Care

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Mar 31, 2014 | 12:27 PM

#5729

Chevy Cust Svc

Race Director

Joined: Mar 2010

Posts: 16,012

Likes: 828

Quote:

Originally Posted by Gaoldman

Checking on order RRGF5B, Georgia dealer, think it is still at 1100
Thanks

Hi there,

You are correct, we are still showing you as 1100 - Preliminary Order Accepted. Hopefully, we see movement soon!

Marissa
Chevrolet Customer Care

Mar 31, 2014 | 12:30 PM

#5730

Chevy Cust Svc

Race Director

Joined: Mar 2010

Posts: 16,012

Likes: 828

Quote:

Originally Posted by joestingray

Hello Marissa,
Could you please check RNQK5W last I heard I was at 3000.
Thanks,
Joestingray

Hi there,

Happy to check! You are at 3300-Scheduled for Production, with a TPW of 4/14/14.

Marissa
Chevrolet Customer Care

Mar 31, 2014 | 12:31 PM

#5731

Chevy Cust Svc

Race Director

Joined: Mar 2010

Posts: 16,012

Likes: 828

Quote:

Originally Posted by lax237

Hi Marissa,

Can you provide the latest update for RNVD6D in upstate NY.

Thank you so much!

Mike

Hey lax237,

It looks like your current event code is 3300- Scheduled for Production. Congratulations on your order, can’t wait to see how she turns out!

Jennie R.
Chevrolet Customer Care

Mar 31, 2014 | 12:33 PM

#5732

Chevy Cust Svc

Race Director

Joined: Mar 2010

Posts: 16,012

Likes: 828

Quote:

Originally Posted by Twisted Sis

RJJF88 TX

Thanks!

Hi there,

We have you listed as 4B00-Bayed. If we haven't already provided a VIN and build date, please PM us your order number.

Marissa
Chevrolet Customer Care

Mar 31, 2014 | 12:35 PM

#5733

Chevy Cust Svc

Race Director

Joined: Mar 2010

Posts: 16,012

Likes: 828

Quote:

Originally Posted by hogpup

Just checking to see if I shipped RMDN9C IN Thanks again

Hey Nomader33,

As of 3/31, your current event code is 4B00- Bayed. Congratulations on your order, I will be keeping my fingers crossed for you that she ships very soon!

Jennie R.
Chevrolet Customer Care

Mar 31, 2014 | 12:37 PM

#5734

Chevy Cust Svc

Race Director

Joined: Mar 2010

Posts: 16,012

Likes: 828

Quote:

Originally Posted by knucklexyz

Hi Marissa,

Any update this week on RRFX1C in MD? Thanks.

LarryS

Hey there,

It looks like your current event code is 3300- Scheduled for Production. She is getting very close, keep checking back!

Jennie R.
Chevrolet Customer Care

Mar 31, 2014 | 12:41 PM

#5735

mjw930

Drifting

Joined: Sep 2013

Posts: 1,505

Likes: 13

Hi Marissa,

Can you check RRRT70 in MI?

Mark

Mar 31, 2014 | 12:43 PM

#5736

Chevy Cust Svc

Race Director

Joined: Mar 2010

Posts: 16,012

Likes: 828

Quote:

Originally Posted by s4d1k

Hi Marissa,

Could you check RPJWJN in NH
Is it on a truck to the dealer yet?

Thanks,
Daniel

Hey s4d1k,

Your current event code shows that you are currently in Intermediate Delivery! I hope this is what you were hoping to hear, keep checking back. Have a great day!

Jennie R.
Chevrolet Customer Care

Mar 31, 2014 | 12:45 PM

#5737

lax237

Cruising

Joined: Feb 2014

Posts: 13

Likes: 0

Quote:

Originally Posted by Chevy Cust Svc

Hey lax237,

It looks like your current event code is 3300- Scheduled for Production. Congratulations on your order, can’t wait to see how she turns out!

Jennie R.
Chevrolet Customer Care

Thanks jennie,

Do we have a TPW yet?

Mar 31, 2014 | 12:49 PM

#5738

knucklexyz

Advanced

Joined: Feb 2005

Posts: 62

Likes: 0

Quote:

Originally Posted by Chevy Cust Svc

Hey there,

It looks like your current event code is 3300- Scheduled for Production. She is getting very close, keep checking back!

Jennie R.
Chevrolet Customer Care

Thanks, Jennie. That is GREAT! Will soon have a red C7, white C3 and blue C5. Will make an oddly patriotic 4th of July picture.

Mar 31, 2014 | 12:52 PM

#5739

Chevy Cust Svc

Race Director

Joined: Mar 2010

Posts: 16,012

Likes: 828

Quote:

Originally Posted by abninf05

Hello there,
RQCZQW is the order.

Thanks

Hey Abninf05,

It looks like your Vette’s event code is 3300- Scheduled for Production. Keep checking back for updates, we are more than happy to do so!

Jennie R.
Chevrolet Customer Care

Mar 31, 2014 | 12:52 PM

#5740

Chevy Cust Svc

Race Director

Joined: Mar 2010

Posts: 16,012

Likes: 828

Quote:

Originally Posted by Village joe

Hi Marissa, Could you check RQBTZ4. Just wondering if my car is moving anywhere
Yet. Thank You. Joe

Hi Joe,

Looks like you shipped out via truck on 3/24/14, and are now at 4B00-Bayed. Check back again soon!

Marissa
Chevrolet Customer Care