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Old May 16, 2017 | 10:50 AM
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Default Courtesy deliveries

Does anyone know if Kerbeck or other high volume dealers will order a car for you to be delivered to your local dealer?

Can a receiving dealer refuse to take delivery of the car?
Not sure exactly how courtesy deliveries work..
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Old May 16, 2017 | 11:08 AM
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Originally Posted by TEXHAWK0
Does anyone know if Kerbeck or other high volume dealers will order a car for you to be delivered to your local dealer?

Can a receiving dealer refuse to take delivery of the car?
Not sure exactly how courtesy deliveries work..
The answers are yes and yes. I ordered from MacMulkin and had a courtesy delivery to a local dealer. One of the local dealers refused to accept and the second one said no problem.
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Old May 16, 2017 | 11:10 AM
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Yes, we can arrange courtesy deliveries for orders with participating Chevrolet dealers in your area. Not all Chevrolet dealers are willing to do courtesy deliveries.
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Old May 16, 2017 | 11:19 AM
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Originally Posted by TEXHAWK0
Does anyone know if Kerbeck or other high volume dealers will order a car for you to be delivered to your local dealer?

Can a receiving dealer refuse to take delivery of the car?
Not sure exactly how courtesy deliveries work..


I ordered from MacMulkin. NH to VA, why worry about courtesy delivery to a nearby dealer, I just had it delivered to my driveway. the cost was the same...
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Old May 16, 2017 | 11:40 AM
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Originally Posted by L1FRDOG







I ordered from MacMulkin. NH to VA, why worry about courtesy delivery to a nearby dealer, I just had it delivered to my driveway. the cost was the same...
How was the cost the same, unless the dealer was going to charge you for taking delivery? I assume you still had to pay the GM freight charged on every car?

Last edited by TEXHAWK0; May 16, 2017 at 11:41 AM.
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Old May 16, 2017 | 11:49 AM
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Originally Posted by TEXHAWK0
How was the cost the same, unless the dealer was going to charge you for taking delivery? I assume you still had to pay the GM freight charged on every car?
The dealer doing the courtesy delivery is going to charge, and rightfully so. There is labor involved in prepping a car for delivery and the dealer reasonably should get paid for this, since they make 0 money on the car (Since they didn't sell it).

For reference, here is an example of the delivery list (for a C6 - thanks to forum member calemasters for posting previously.)

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Old May 16, 2017 | 11:53 AM
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I am not an expert here but the delivery fee is 995 regardless of where it is delivered. The where being the NCM, or the dealership you buy from. You will pay a fee for delivery from GM to the place you get the car from. I am not certain if there is any additional fee for one dealership to send a car from their lot to another (I mean courtesy does not have to mean Free). I would assume that if you think someone like a dealership is just going to eat the cost of shipping a car coast to coast then you would probably be wrong.


What I was trying to say was that when I looked at costs I still received the best deal from MacMulkin and that included the shipping cost to my door, which was an additional 995, but total cost still less than Kerbeck after they added their Doc fees (and I could have picked it up right at Kerbeck).


Hope that clears that up.


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Old May 16, 2017 | 11:58 AM
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Originally Posted by L1FRDOG







I ordered from MacMulkin. NH to VA, why worry about courtesy delivery to a nearby dealer, I just had it delivered to my driveway. the cost was the same...
I did the exact same thing. Cost was the same.... NH to NJ
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Old May 16, 2017 | 12:05 PM
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First, the OP should do some searching. Lots of threads on this topic.

Second, a courtesy delivery really should cost a heck of a lot less than shipping the car. I don't understand how the cost could be the same.

For example: when I ordered my car from MacMulkin, we had it shipped from Chevrolet to NC instead of NH. I paid MacMulkin their money, and then I paid the delivering dealer a few hundred bucks for their trouble.

If it had been delivered to MacMulkin, it would have cost me another $1600 to have it shipped to NC.

I will add though that it took a fair amount of work by Tommy to find a local dealer that would agree to do it.

Last edited by yeller z06; May 16, 2017 at 12:05 PM. Reason: more
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Old May 16, 2017 | 12:29 PM
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Originally Posted by yeller z06
... a courtesy delivery really should cost a heck of a lot less than shipping the car. I don't understand how the cost could be the same.

For example: when I ordered my car from MacMulkin, we had it shipped from Chevrolet to NC instead of NH....


In this case I absolutely agree... you are talking about a order from GM to your dealer... Should be 995.


I referenced a car that had already been shipped and was sitting on MacMulkins lot (inside their warehouse )


again, that additional cost was still the best deal.
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Old May 16, 2017 | 12:44 PM
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Almost every dealer charges for courtesy delivery any where from 200.00 to 1,000.00 or more and not all dealers will do them. Think about it they lost a sale to a local customer.
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Old May 16, 2017 | 02:08 PM
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Originally Posted by TEXHAWK0
Does anyone know if Kerbeck or other high volume dealers will order a car for you to be delivered to your local dealer?

Can a receiving dealer refuse to take delivery of the car?
Not sure exactly how courtesy deliveries work..
To answer your last question first-they won't refuse the car they won't be a receiving dealer! They have to agree before the car is ordered that they will accept delivery! You have to find one who will say yes! Kerbeck will contact them to get all of their Chevy dealer info etc.

Details:
Just did that with a dealer in the area for a Grand Sport that I ordered from Kerbeck. I made phone calls to dealers in the area. One said they didn't know what it was. When pressed they said no! At another 25 miles away the operator who answered the phone said yes we do and sent me to the controller! Can't ask a salesman and even the sales manager may not say yes as they get commission on selling cars!

Found out this small dealer that accepted does it all the time for the largest company in that town who has ~3500 employees and no doubt a number of salesman and probably execs who get cars. They have both a Ford and Chevy dealership close to each other. It must be a Chevy dealer for GM to ship to them. In my case their charge was $350 and that is all I paid to them.

The courtesy delivery dealer does get money from GM for performing the car preparation on the car when it arrives. If you want, they will wash it- I asked not to have that done as I did it myself when I got it home, clay bared, and used Zaino. The service manager was great, he said his wife has a 2016 Vette and she asked for the same thing, detailed herself!

They also got reimbursed from GM for installing my Stage 2 aero package I had ordered. It came to their parts department before the car arrived.

They were great folks, very helpful. Only their Vette tech worked on the car. He let me into the service bay and I watched as he installed the side skirts and splitter. That required drilling and ~12 rivets per side. I asked not to have any oil added and the tech showed me it was 1/2 quart overfilled from the factory! When I got it home I drained about 3/4 of a quart!

The service manager found about 5 spots in the paint that looked like there was a spec of dirt/sand under the clear. He took it over to his body shop and they fixed it perfectly. Frankly would not have picked those up!

I didn't press the large Chevy/BMW/Mercedes dealer in our town to see if they would accept courtesy delivery as I didn't want the hassle of the salesman trying to sell me the car!That is where I had my C6, 2014 C7 (bought from others) handle warranty service. I also just had them cheerfully change caster on all 4 wheels of the Grand Sport on warranty! (Frankly would have traveled to have the courtesy delivery dealer fix the alignment (to minimum camber) but their alignment rack can handle large trucks and my splitter did not look like it would clear the ramps!) The service folks could care less where I bought the car! They don't sell many Vettes and I wasn't sure with their limited allocations that they could have even obtained what I wanted if some items were on say on 10% allocation. (In fact when I ordered Grand Sport brakes were on allocated!) Kerbeck buys ~25 cars a week so has a very high allocation. They are the largest Vette dealer in the country!

When I was in having the wife's BMW serviced a week ago the salesman who sold us the car asked about the Vette, as he knew I was prepared to buy one. Told him I had courtesy delivery from a dealer 25 miles away. He said well we can do courtesy delivery but don't like to! Call around, ask for the general manager or like I got the controller and fine one who is happy to do it!

Last edited by JerryU; May 16, 2017 at 11:48 PM.
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Old May 16, 2017 | 02:12 PM
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Originally Posted by L1FRDOG

I ordered from MacMulkin. NH to VA, why worry about courtesy delivery to a nearby dealer, I just had it delivered to my driveway. the cost was the same...
Costs differ quite a bit depending on distance/dealer...I started a thread a few weeks ago confirming that my local dealership would charge less than $200 to take courtesy delivery. The only other fees that would be charged to me from the courtesy dealer is if I want them to do TTL prep.

For me to do driveway delivery from Kerbeck/MacMulkin would be over $1300.
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Old May 16, 2017 | 02:13 PM
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If you find a dealer who will do a courtesy delivery it would make sense to get it in writing what they will charge you before you make arrangements to have the car shipped there. When I lived in Anchorage ordered a C6 from MacMulkin and the local dealer did the delivery. The sales manager signed a piece of paper saying what they would charge to deliver the Corvette to me.
You really don't want the car sitting on the lot and then arguing over what the fee is.
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Old May 16, 2017 | 02:48 PM
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I see some confusion and even mis-information here. Courtesy Delivery and Shipping a Car are two entirely different things and there is no way they are equivalent or a break-even proposition. Both these are in addition to the $995 "delivery charge" that everyone pays, so take that out of the equation.

"Courtesy Delivery" is for FACTORY ORDERS where GM ships the car to your local dealer INSTEAD of the "selling dealer." The charge for that is typically $250-$350 paid to the local dealer. The local dealer does the PDI. Your selling dealer never sees the car.

SHIPPING a car is for in-stock cars at the selling dealer where it is put on a van and shipped to your door. That's a "per mile" charge paid to the trucking company that ships the car. The selling dealer does the PDI before it is shipped. YMMV of course, but the cost is typically over $1000 and can easily be twice that if you are shipping cross country.

There is no way that is a "break even" proposition. Bear in mind we're talking "shipping cost" here, not the cost of the car itself. Courtesy Delivery is FAR cheaper than shipping your car by truck. Now you can say, "Well, Macmulkin gave me a better deal than the local dealer therefore it is "break even" and that may very well be true, but that's not the comparison here.
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Old May 16, 2017 | 03:05 PM
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Originally Posted by mschuyler
I see some confusion and even mis-information here. Courtesy Delivery and Shipping a Car are two entirely different things and there is no way they are equivalent or a break-even proposition. Both these are in addition to the $995 "delivery charge" that everyone pays, so take that out of the equation.

"Courtesy Delivery" is for FACTORY ORDERS where GM ships the car to your local dealer INSTEAD of the "selling dealer." The charge for that is typically $250-$350 paid to the local dealer. The local dealer does the PDI. Your selling dealer never sees the car.

SHIPPING a car is for in-stock cars at the selling dealer where it is put on a van and shipped to your door. That's a "per mile" charge paid to the trucking company that ships the car. The selling dealer does the PDI before it is shipped. YMMV of course, but the cost is typically over $1000 and can easily be twice that if you are shipping cross country.

There is no way that is a "break even" proposition. Bear in mind we're talking "shipping cost" here, not the cost of the car itself. Courtesy Delivery is FAR cheaper than shipping your car by truck. Now you can say, "Well, Macmulkin gave me a better deal than the local dealer therefore it is "break even" and that may very well be true, but that's not the comparison here.
That is more what I had thought... May charge to do the PDI, but if selling price is low enough, might be worth it.. Of course, local dealer has the option of matching the price and making the sale themselves.
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Old May 16, 2017 | 03:40 PM
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My dealer had a customer order a new GS and wanted it shipped to his winter home in Florida. The Florida dealer said I want $350.00 and hand the key fobs to you or $700.00 and we will show you how everything works, set up your Onstar, and XM.
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Old May 16, 2017 | 04:00 PM
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$350 is not bad and should be a good option for us that live in Cali where your lucky to see anything 5% off. Question is, if the vett comes in messed up will that local dealership take care of you or will you be in a triangle poo.
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Old May 16, 2017 | 04:20 PM
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Originally Posted by lostsoul
$350 is not bad and should be a good option for us that live in Cali where your lucky to see anything 5% off. Question is, if the vett comes in messed up will that local dealership take care of you or will you be in a triangle poo.
The car would be under GM's control the entire time until delivery with the Courtesy Delivery option, so they could not try to shift the blame to a truck carrier. So everything would be under warranty. But we all know "cooperation" can vary. I once had a dealer who was unwilling to help me with a problem because I did not buy the car from them (a Volvo long ago.) My response was that I would have used them, but the could not get the car I wanted. The Bottom Line on this is that you have to take the possibility under consideration when you're doing your risk assessment. If you consider the possibility of such a problem too high, don't do it.
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Old May 16, 2017 | 04:48 PM
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Did a courtesy delivery from Criswell in Maryland to Phoenix AZ. Local dealer charged $300.00. Very simple process. The only part I did not like is all financing had to be in place before the car went on the train to the west coast. I owned the car why it was being shipped. My local dealer did a great job on the PDI and was a great hand on going over all of the features.
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