Looking at 12 GS - Warranty Claim History - Excessive?
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Looking at 12 GS - Warranty Claim History - Excessive?
I have been talking to a dealer about a 2012 GS 3LT and they did send me the warranty claim history. Not knowing Vettes as well, this does seem excessive and looking for those in the know if it is or I am thinking wrong. Also, is spider cracking common in the glass roofs?
It is CPO and would have a 12 month 12K warranty, but not sure yet if GM CPO or dealership CPO.
Here is what I got in reply.
The car is in "good" condition based on the miles, i'm not going to tell you it looks brand new with 70k on it. The sides have some stone chips, the roof glass has some spider cracking which is common. We priced it a few thousand below market value because of these things.
There was a guest here today working numbers and financing options on it today, there is no contract written on it so it is still available, if the status would change I would for sure let you know asap. If you decide to come take a look at it, call me when you leave and I will put a 3 hr hold on it until you get here.
Here is the full warranty claim history.
Transaction History View Details
Job Card Date Job Card Number Transaction Type Transaction Adjustment Labour Operation Odometer Reading
11/15/2016 263166 ZSCT----Service Contracts 6430280 - Remote Control Door Lock and Theft Deterrent Transmitter Replacement 69,381 MI
10/21/2016 259809 ZSCT----Service Contracts 6430280 - Remote Control Door Lock and Theft Deterrent Transmitter Replacement 68,625 MI
08/08/2016 250260 ZREG----Regular Vehicle Transaction 8462930 - Transmission Fluid Pan Replacement 67,448 MI
06/02/2016 241978 ZREG----Regular Vehicle Transaction 9900322 - N150643 - Driver or Passenger Seat SIAB Connector Removal 61,515 MI
10/13/2015 213353 ZSCT----Service Contracts Add Credit 3420840 - Radio Replacement 58,292 MI
10/13/2015 213353 ZSCT----Service Contracts Full Debit - Reversal 3420840 - Radio Replacement 58,292 MI
10/13/2015 213353 ZSCT----Service Contracts 3420840 - Radio Replacement 58,292 MI
07/31/2015 204358 ZSCT----Service Contracts 6030240 - Roof Lift Off Panel/Window Latch Handle Replacement 48,629 MI
05/01/2015 192759 ZFAT----Field Action Recall 9100896 - N140203 - Install UBEC Jumper Harness 43,611 MI
12/15/2014 174718 ZREG----Regular Vehicle Transaction 2024930 - Roof Lift Off Panel/Window Rear Weatherstrip Replacement 43,380 MI
08/20/2014 3078557 ZREG----Regular Vehicle Transaction 0600428 - NAVIGATION RADIO RECEIVER-RETURN TO AC/DELCO ESC 35,855 MI
08/19/2014 3078461 ZREG----Regular Vehicle Transaction 0600328 - INSTRUMENT CLUSTER-RETURN TO AC DELCO ESC-INCOMP EXCHANGE 35,855 MI
08/07/2014 156944 ZREG----Regular Vehicle Transaction 6030032 - Roof Lift Off Panel Adjustment 35,855 MI
08/07/2014 156944 ZREG----Regular Vehicle Transaction 3420840 - Radio Replacement 35,855 MI
06/30/2014 151809 ZREG----Regular Vehicle Transaction 2024930 - Roof Lift Off Panel/Window Rear Weatherstrip Replacement 34,983 MI
11/11/2013 123052 ZREG----Regular Vehicle Transaction 6080048 - Handle, Lift Off Roof – Front – Both – Replace 31,851 MI
10/17/2013 5682 ZREG----Regular Vehicle Transaction 6030070 - Front Side Door Window Upper Weatherstrip Replacement 31,074 MI
10/17/2013 5682 ZREG----Regular Vehicle Transaction 6030070 - Front Side Door Window Upper Weatherstrip Replacement 31,074 MI
10/17/2013 164084 ZREG----Regular Vehicle Transaction 6012032 - Folding Top Adjustment 31,074 MI
10/17/2013 164084 ZREG----Regular Vehicle Transaction 2023940 - Rear Compartment Lift Window Latch Replacement 31,074 MI
09/26/2013 162972 ZREG----Regular Vehicle Transaction 2023920 - Rear Compartment Lift Window Strut Replacement 28,839 MI
08/20/2013 5457 ZREG----Regular Vehicle Transaction 1442274 - Front Side Door Outer Panel Full Refinish Color/Clear Coat 28,603 MI
08/19/2013 161049 ZREG----Regular Vehicle Transaction 6080048 - Handle, Lift Off Roof – Front – Both – Replace 28,603 MI
09/19/2012 74441 ZREG----Regular Vehicle Transaction B7280 - Headlamp Aiming 20,445 MI
06/26/2012 64877 ZREG----Regular Vehicle Transaction B7280 - Headlamp Aiming 17,897 MI
06/26/2012 64877 ZREG----Regular Vehicle Transaction C8838 - Airbag Front Seat Position Sensor Replacement 17,897 MI
06/22/2012 137329 ZREG----Regular Vehicle Transaction Add Credit E0431 - Goodyear/Dunlop Tire Replacement 17,666 MI
06/22/2012 137329 ZREG----Regular Vehicle Transaction Full Debit - Reversal E0431 - Goodyear/Dunlop Tire Replacement 17,666 MI
06/22/2012 137329 ZREG----Regular Vehicle Transaction E0431 - Goodyear/Dunlop Tire Replacement 17,666 MI
05/17/2012 135074 ZREG----Regular Vehicle Transaction L1020 - Fuel Tank Filler Cap Replacement 16,434 MI
02/08/2012 128593 ZREG----Regular Vehicle Transaction B7280 - Headlamp Aiming 9,941 MI
11/30/2011 123786 ZREG----Regular Vehicle Transaction B7280 - Headlamp Aiming 8,121 MI
10/20/2011 36955 ZREG----Regular Vehicle Transaction E9995 - Customer Concern Not Duplicated (CCND) - Suspension 6,563 MI
10/20/2011 36955 ZREG----Regular Vehicle Transaction N9993 - Customer Concerned Not Duplicated (CCND) - Electronics/Safety/Seat/Lighting/Keyless Entry/Theft Alarm 6,563 MI
10/12/2011 302515 ZREG----Regular Vehicle Transaction B4000 - Front Side Door Adjustment - Right Side 6,562 MI
09/19/2011 33187 ZREG----Regular Vehicle Transaction E2020 - Wheel Alignment Measurement 304 MI
09/15/2011 32762 ZREG----Regular Vehicle Transaction Add Credit N1730 - Engine Wiring Harness Junction Block Replacement 10 MI
09/15/2011 32762 ZREG----Regular Vehicle Transaction Full Debit - Reversal N1730 - Engine Wiring Harness Junction Block Replacement 10 MI
09/15/2011 32762 ZREG----Regular Vehicle Transaction N1730 - Engine Wiring Harness Junction Block Replacement 10 MI
09/14/2011 32643 ZPDI----Pre-Delivery Inspection Z6999 - PDI Related Fluid Adds 5 MI
09/08/2011 A02818 ZPDI----Pre-Delivery Inspection Z7000 - Pre-Delivery Inspection - Base Time 1 MI
It is CPO and would have a 12 month 12K warranty, but not sure yet if GM CPO or dealership CPO.
Here is what I got in reply.
The car is in "good" condition based on the miles, i'm not going to tell you it looks brand new with 70k on it. The sides have some stone chips, the roof glass has some spider cracking which is common. We priced it a few thousand below market value because of these things.
There was a guest here today working numbers and financing options on it today, there is no contract written on it so it is still available, if the status would change I would for sure let you know asap. If you decide to come take a look at it, call me when you leave and I will put a 3 hr hold on it until you get here.
Here is the full warranty claim history.
Transaction History View Details
Job Card Date Job Card Number Transaction Type Transaction Adjustment Labour Operation Odometer Reading
11/15/2016 263166 ZSCT----Service Contracts 6430280 - Remote Control Door Lock and Theft Deterrent Transmitter Replacement 69,381 MI
10/21/2016 259809 ZSCT----Service Contracts 6430280 - Remote Control Door Lock and Theft Deterrent Transmitter Replacement 68,625 MI
08/08/2016 250260 ZREG----Regular Vehicle Transaction 8462930 - Transmission Fluid Pan Replacement 67,448 MI
06/02/2016 241978 ZREG----Regular Vehicle Transaction 9900322 - N150643 - Driver or Passenger Seat SIAB Connector Removal 61,515 MI
10/13/2015 213353 ZSCT----Service Contracts Add Credit 3420840 - Radio Replacement 58,292 MI
10/13/2015 213353 ZSCT----Service Contracts Full Debit - Reversal 3420840 - Radio Replacement 58,292 MI
10/13/2015 213353 ZSCT----Service Contracts 3420840 - Radio Replacement 58,292 MI
07/31/2015 204358 ZSCT----Service Contracts 6030240 - Roof Lift Off Panel/Window Latch Handle Replacement 48,629 MI
05/01/2015 192759 ZFAT----Field Action Recall 9100896 - N140203 - Install UBEC Jumper Harness 43,611 MI
12/15/2014 174718 ZREG----Regular Vehicle Transaction 2024930 - Roof Lift Off Panel/Window Rear Weatherstrip Replacement 43,380 MI
08/20/2014 3078557 ZREG----Regular Vehicle Transaction 0600428 - NAVIGATION RADIO RECEIVER-RETURN TO AC/DELCO ESC 35,855 MI
08/19/2014 3078461 ZREG----Regular Vehicle Transaction 0600328 - INSTRUMENT CLUSTER-RETURN TO AC DELCO ESC-INCOMP EXCHANGE 35,855 MI
08/07/2014 156944 ZREG----Regular Vehicle Transaction 6030032 - Roof Lift Off Panel Adjustment 35,855 MI
08/07/2014 156944 ZREG----Regular Vehicle Transaction 3420840 - Radio Replacement 35,855 MI
06/30/2014 151809 ZREG----Regular Vehicle Transaction 2024930 - Roof Lift Off Panel/Window Rear Weatherstrip Replacement 34,983 MI
11/11/2013 123052 ZREG----Regular Vehicle Transaction 6080048 - Handle, Lift Off Roof – Front – Both – Replace 31,851 MI
10/17/2013 5682 ZREG----Regular Vehicle Transaction 6030070 - Front Side Door Window Upper Weatherstrip Replacement 31,074 MI
10/17/2013 5682 ZREG----Regular Vehicle Transaction 6030070 - Front Side Door Window Upper Weatherstrip Replacement 31,074 MI
10/17/2013 164084 ZREG----Regular Vehicle Transaction 6012032 - Folding Top Adjustment 31,074 MI
10/17/2013 164084 ZREG----Regular Vehicle Transaction 2023940 - Rear Compartment Lift Window Latch Replacement 31,074 MI
09/26/2013 162972 ZREG----Regular Vehicle Transaction 2023920 - Rear Compartment Lift Window Strut Replacement 28,839 MI
08/20/2013 5457 ZREG----Regular Vehicle Transaction 1442274 - Front Side Door Outer Panel Full Refinish Color/Clear Coat 28,603 MI
08/19/2013 161049 ZREG----Regular Vehicle Transaction 6080048 - Handle, Lift Off Roof – Front – Both – Replace 28,603 MI
09/19/2012 74441 ZREG----Regular Vehicle Transaction B7280 - Headlamp Aiming 20,445 MI
06/26/2012 64877 ZREG----Regular Vehicle Transaction B7280 - Headlamp Aiming 17,897 MI
06/26/2012 64877 ZREG----Regular Vehicle Transaction C8838 - Airbag Front Seat Position Sensor Replacement 17,897 MI
06/22/2012 137329 ZREG----Regular Vehicle Transaction Add Credit E0431 - Goodyear/Dunlop Tire Replacement 17,666 MI
06/22/2012 137329 ZREG----Regular Vehicle Transaction Full Debit - Reversal E0431 - Goodyear/Dunlop Tire Replacement 17,666 MI
06/22/2012 137329 ZREG----Regular Vehicle Transaction E0431 - Goodyear/Dunlop Tire Replacement 17,666 MI
05/17/2012 135074 ZREG----Regular Vehicle Transaction L1020 - Fuel Tank Filler Cap Replacement 16,434 MI
02/08/2012 128593 ZREG----Regular Vehicle Transaction B7280 - Headlamp Aiming 9,941 MI
11/30/2011 123786 ZREG----Regular Vehicle Transaction B7280 - Headlamp Aiming 8,121 MI
10/20/2011 36955 ZREG----Regular Vehicle Transaction E9995 - Customer Concern Not Duplicated (CCND) - Suspension 6,563 MI
10/20/2011 36955 ZREG----Regular Vehicle Transaction N9993 - Customer Concerned Not Duplicated (CCND) - Electronics/Safety/Seat/Lighting/Keyless Entry/Theft Alarm 6,563 MI
10/12/2011 302515 ZREG----Regular Vehicle Transaction B4000 - Front Side Door Adjustment - Right Side 6,562 MI
09/19/2011 33187 ZREG----Regular Vehicle Transaction E2020 - Wheel Alignment Measurement 304 MI
09/15/2011 32762 ZREG----Regular Vehicle Transaction Add Credit N1730 - Engine Wiring Harness Junction Block Replacement 10 MI
09/15/2011 32762 ZREG----Regular Vehicle Transaction Full Debit - Reversal N1730 - Engine Wiring Harness Junction Block Replacement 10 MI
09/15/2011 32762 ZREG----Regular Vehicle Transaction N1730 - Engine Wiring Harness Junction Block Replacement 10 MI
09/14/2011 32643 ZPDI----Pre-Delivery Inspection Z6999 - PDI Related Fluid Adds 5 MI
09/08/2011 A02818 ZPDI----Pre-Delivery Inspection Z7000 - Pre-Delivery Inspection - Base Time 1 MI
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CptCvMan (07-22-2017)
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CptCvMan (07-22-2017)
#5
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That seems like a long list, but when you look at it more closely I don't see anything alarming on there. Some of the things are repetitive and listed 2 or 3 times, and a lot of them had to do with the targa top and/or weatherstripping. My guess is that maybe the top had a creak or was making noise that they couldn't get right. Really, it's all relative to price and if you think you are getting a good deal for the condition and mileage. Like I said, I wouldn't be too concerned about that list of warranty issues if everything else checks out. Most of those things seem like minor issues or adjustments. Some guys wrench their own cars, and there is no list of service that's been done to it while others bring it to the dealer for every little squeak or rattle. Former owner, probably falls into the latter category.
#6
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That seems like a long list, but when you look at it more closely I don't see anything alarming on there. Some of the things are repetitive and listed 2 or 3 times, and a lot of them had to do with the targa top and/or weatherstripping. My guess is that maybe the top had a creak or was making noise that they couldn't get right. Really, it's all relative to price and if you think you are getting a good deal for the condition and mileage. Like I said, I wouldn't be too concerned about that list of warranty issues if everything else checks out. Most of those things seem like minor issues or adjustments. Some guys wrench their own cars, and there is no list of service that's been done to it while others bring it to the dealer for every little squeak or rattle. Former owner, probably falls into the latter category.
#7
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That seems like a long list, but when you look at it more closely I don't see anything alarming on there. Some of the things are repetitive and listed 2 or 3 times, and a lot of them had to do with the targa top and/or weatherstripping. My guess is that maybe the top had a creak or was making noise that they couldn't get right. Really, it's all relative to price and if you think you are getting a good deal for the condition and mileage. Like I said, I wouldn't be too concerned about that list of warranty issues if everything else checks out. Most of those things seem like minor issues or adjustments. Some guys wrench their own cars, and there is no list of service that's been done to it while others bring it to the dealer for every little squeak or rattle. Former owner, probably falls into the latter category.
#8
Race Director
Nothing major in that list, other than finding out why the door was repainted. As already stated, some things were listed multiple times and there were multiple repair attempts on the radio and removable roof. I would personally look for a lower mileage vehicle. There are way too many garage queens out there to buy a car like this, unless you can't afford the extra money for it.
Last edited by BadAV; 07-22-2017 at 08:15 AM.
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#9
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Nothing major in that list, other than finding out why the door was repainted. As already stated, some things were listed multiple times and there were multiple repair attempts on the radio and removable roof. I would personally look for a lower mileage vehicle. There are way too many garage queens out there to buy a car like this, unless you can't afford the extra money for it.
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CptCvMan (07-22-2017)
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#12
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No accident, 1 owner. https://www.carfax.com/VehicleHistor...37DB8ADC85EE78
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CptCvMan (07-22-2017)
#14
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Based on mileage and price, I would say they are asking too much. Like I said in an earlier post, the other things on that warranty list don't really bother me, but the car is priced too high considering the mileage. Are you looking for an automatic or M6? Found this one on craigslist in Machesney Park for comparison sakes.
https://rockford.craigslist.org/cto/...203089515.html
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CptCvMan (07-22-2017)
#15
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St. Jude Donor '10-'11-'12-'13-'14
As others have said, nothing really serious in the warranty history except for mysterious door repaint, but there's no reason to get a car with this many miles and these issues.
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CptCvMan (07-22-2017)
#16
Keep in mind that these reports may actually reveal more to you about the owner than it does the car.
From this report, it appears to me that the owner was probably meticulous about his car and wanted everything to work perfectly on it, and took it into the dealer for every little item he found on it. Other owners may choose to ignore issues and not get them fixed and so their cars would "appear" to have a cleaner record. So these GM reports can be misleading. This car was most likely owned by someone who took really good care of his car and wanted everything working properly on it.
Also, make note that the drivers side door refinish occurred right after the dealer did work on the roof latch. My guess would be that the dealership scratched the door while doing the repair.
From this report, it appears to me that the owner was probably meticulous about his car and wanted everything to work perfectly on it, and took it into the dealer for every little item he found on it. Other owners may choose to ignore issues and not get them fixed and so their cars would "appear" to have a cleaner record. So these GM reports can be misleading. This car was most likely owned by someone who took really good care of his car and wanted everything working properly on it.
Also, make note that the drivers side door refinish occurred right after the dealer did work on the roof latch. My guess would be that the dealership scratched the door while doing the repair.
Last edited by CSixDude; 07-22-2017 at 11:41 AM.
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#17
Walk away from it.
With the adjustments that where needed, looks like it was driven on very rough roads, and may need other adjustments that have not been caught yet.
Worst, with the electrical parts that have been replaced (RCDLR twice), screaming electrical gremlins that may have been caused by it being driven on rough roads, and this is a spendy process to correct as parts start to fail from such after your short warranty is up.
With the adjustments that where needed, looks like it was driven on very rough roads, and may need other adjustments that have not been caught yet.
Worst, with the electrical parts that have been replaced (RCDLR twice), screaming electrical gremlins that may have been caused by it being driven on rough roads, and this is a spendy process to correct as parts start to fail from such after your short warranty is up.
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CptCvMan (07-22-2017)
#18
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GM is not going to paint a door because of an accident.
Most likely a paint flaw from the factory that passed inspection at the factory and PDI but didn't pass the owner's microscope.
Most likely a paint flaw from the factory that passed inspection at the factory and PDI but didn't pass the owner's microscope.
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CptCvMan (07-22-2017)
#19
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We did not get that far into the conversation. I made an offer I felt reasonable and they declined.
I contact the person on this one and did not get a reply back. Guessing either sold or they no longer want to sell. I usually hit craigslist and then cities about two hours around to see what they have.
The search goes on, which is okay as I am not going to rush it and just buy one to buy it.
Based on mileage and price, I would say they are asking too much. Like I said in an earlier post, the other things on that warranty list don't really bother me, but the car is priced too high considering the mileage. Are you looking for an automatic or M6? Found this one on craigslist in Machesney Park for comparison sakes.
https://rockford.craigslist.org/cto/...203089515.html
https://rockford.craigslist.org/cto/...203089515.html
The search goes on, which is okay as I am not going to rush it and just buy one to buy it.
#20
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St. Jude Donor '15
"In honor of jpee"
A. I didn't know there was a GM cpo put on a car w. 70K miles; could be, but I didnt think it went that high for mileage. B. The dealer may be using the same terminology, but I've not heard of a "dealer" CPO. If that is in fact a dealer warranty, it's an aftermarket warranty and not necessarily easy to get work done at places other than your dealer. Plus, you have to very carefully read the exclusions (items/parts excluded from aftermarket warranty).
I'd think you're going for price and thus the miles and issues, but there is still a "price" to be paid for that choice.
Besides that, all the suggestions above that you can find a better car are imo correct. And as to number of things done, many/most were small items (like hinges, top align. etc.) but still it is a lot of things plus some were more serious.
I'd think you're going for price and thus the miles and issues, but there is still a "price" to be paid for that choice.
Besides that, all the suggestions above that you can find a better car are imo correct. And as to number of things done, many/most were small items (like hinges, top align. etc.) but still it is a lot of things plus some were more serious.
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CptCvMan (07-22-2017)