Dash leather issue
#1
Dash leather issue
I have a 2014 Z-51 convert. I am not sure of the cause but the top of the dash has started with 20 or so small circles in the leather. The same thing happened to the drivers door and I replaced the leather. Any ideas?
#2
Le Mans Master
There are a few threads on this. The adhesive fails and the leather begins to part away from the dash. Do you have a 3LT? Replacement is expensive unless you're under warranty still.
#3
I have a 2LT and I am just out of warranty. I am waiting for the answer from GM on this issue.
#4
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That sucks. Hopefully GM will do a good will replacement. No way that should be happening on such a new car.
#5
Melting Slicks
#6
Melting Slicks
Well spouse took my car in to be evaluated on January 8th ( it was about 1 1/2 month wait to get an appointment so I scheduled the local dealership to look at the dash January 8). They took pictures and sent the pictures in to GM to see what,if anything, GM would do since the 3 year 36000 warranty was out on my car (2014 bought in January 2014). My car only has 9600 miles on it so warranty is out on years not mileage .
A few days later GM sent a reply to my local dealership and said they would help with the replacement cost for the part. GM only replaced part of my leather dash ( Spouse told dash comes in five parts and we paid our portion of the cost out of pocket for about $234 ). My spouse took my car back in to the shop as I am still in Central Texas with elderly parents who lost their home and car due to Harvey’s floodwaters.
I asked my spouse to send me pictures of the repair done to my cars dash when picking up my car from the dealership. Spouse sent me the picture of the replaced part but had already left the dealership. I saw a defect in the leather that they replaced on my cars dash so I called my spouse who then took it back to the dealership and showed them what I was talking about.
Dealership service manager agreed that I was right and said the replacement parts should not have been installed in my car and didnt know why service technician hadn’t noticed the problem with the leather replacement parts BEFORE he installed it. Long story short, they kept my car and reordered the part. I have no idea when it will be repaired though, as all the sleet and snow has delayed shipments of anything into the area right now.
Some people might not have cared about that indention across the leather part they installed on my cars dash but I didn’t like it so wanted it done correctly.
How my dash looked in my car
This was how it looked after they replaced the leather
A few days later GM sent a reply to my local dealership and said they would help with the replacement cost for the part. GM only replaced part of my leather dash ( Spouse told dash comes in five parts and we paid our portion of the cost out of pocket for about $234 ). My spouse took my car back in to the shop as I am still in Central Texas with elderly parents who lost their home and car due to Harvey’s floodwaters.
I asked my spouse to send me pictures of the repair done to my cars dash when picking up my car from the dealership. Spouse sent me the picture of the replaced part but had already left the dealership. I saw a defect in the leather that they replaced on my cars dash so I called my spouse who then took it back to the dealership and showed them what I was talking about.
Dealership service manager agreed that I was right and said the replacement parts should not have been installed in my car and didnt know why service technician hadn’t noticed the problem with the leather replacement parts BEFORE he installed it. Long story short, they kept my car and reordered the part. I have no idea when it will be repaired though, as all the sleet and snow has delayed shipments of anything into the area right now.
Some people might not have cared about that indention across the leather part they installed on my cars dash but I didn’t like it so wanted it done correctly.
How my dash looked in my car
This was how it looked after they replaced the leather
Last edited by AttyVette; 01-16-2018 at 10:39 PM.