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Super thank you to Kerbeck, please read

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Old 02-17-2018, 09:39 PM
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stillcrazy
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Default Super thank you to Kerbeck, please read

Awhile back I ordered a corvette. When the dealer I ordered from said that he could not obtain the railcar number so I could track my car, I posted a thread on the forum asking if anyone knew how to obtain the information. Immediately, Kerbeck stepped up to the plate and offered to help me even though I had not ordered from him. Dave Salvatore not only was able to get the information I was seeking but went above and beyond in supplying me what I had requested.

I want to publicly recognize Dave Salvatore from Kerbeck Chevy for going above and beyond to help me. Thank you
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Old 02-17-2018, 09:53 PM
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6spdg37s
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Originally Posted by stillcrazy
Awhile back I ordered a corvette. When the dealer I ordered from said that he could not obtain the railcar number so I could track my car, I posted a thread on the forum asking if anyone knew how to obtain the information. Immediately, Kerbeck stepped up to the plate and offered to help me even though I had not ordered from him. Dave Salvatore not only was able to get the information I was seeking but went above and beyond in supplying me what I had requested.

I want to publicly recognize Dave Salvatore from Kerbeck Chevy for going above and beyond to help me. Thank you
they are real great people there I got 2 cars from them in 3 years.

in general you go in they are extremely friendly (im young) and they didn't know i bought two cars from them because my salesman was out the day i popped in
Old 02-18-2018, 01:36 AM
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Vetteman Jack
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That’s good customer service and a way to earn future business.
Old 02-18-2018, 08:57 AM
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6spdg37s
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Originally Posted by Vetteman Jack
That’s good customer service and a way to earn future business.
yeah it is

helping people out and being genuinely nice and non-judging is a great way to earn business.

im young still and started buying expensive cars (in cash, as in no loan) when I was real young. And I would go to some dealers , and be judged.

end result, never purchased from them and told other people to do the same.

I am a mechanic/business owner and I often go to dealers to pick up parts , covered in dirt n grease n u just get the cold shoulder from the sales staff...

great experiences have been at kerbeck and westchester BMW
Old 02-18-2018, 08:11 PM
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Wjereb
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Kerbeck is great! I’ve bought two Vettes from Amoni and received nothing but great service from him. He answered all my stupid questions with quick responses.
Old 02-19-2018, 12:03 PM
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Tally Ho
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My last three Vettes have come from Kerbeck. Great people to deal with. Dave worked with me on all three with Sam as the lead sales guy on two of the cars.
Old 02-19-2018, 01:40 PM
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Avanti
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GOOD for them, good for you! Very common feedback but certainly above and beyond since you didn't buy from them!!!

They were super with me as well with my buy in mid-September... a weird thing happened with "my" new '17 I went to pick up and they gave me an IDENTICAL, oddly optioned (imho) '18 for the same price within an hour, redid all the paperwork, even calling my insurance company to straighten it all out so I could get on the road in a timely fashion!

They are simply SUPERB... there are reasons why they are #1.
Old 02-19-2018, 01:45 PM
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Rebel Yell
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Originally Posted by Vetteman Jack
That’s good customer service and a way to earn future business.
That's a class act for sure.
Old 02-19-2018, 04:14 PM
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stillcrazy
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Originally Posted by Wjereb
Kerbeck is great! I’ve bought two Vettes from Amoni and received nothing but great service from him. He answered all my stupid questions with quick responses.
Yep still blows my mind every time I think about it. Here my own selling dealer wouldn't/couldn't help and Kerbeck steps up and not only helps but goes above and beyond amazing.
Old 02-19-2018, 04:33 PM
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TurtleRayZ51
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Very interesting. Def will give Kerbeck a look. I am thinking of trading from a GS into a Z06. I always hear good things about Kerbeck here. =)

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