mikefeeser

My car (2014 Corvette) is at the Chev dealer, they tell me the battery is dead and they are unable to get into the car to do anything. Next they tell me there is a procedure to get into the car and they are looking at 1 to 2 hours of labor to do that. My instruction book is in the car but it seemed like there was a way to gain entrance to the vehicle w/o an expensive procedure - can anybody shed light on this? Thanks

gliot1

Sounds to me like they are feeding you BS to make a couple of fast $$$. They should always be able to get in through the key latch on the backend, as it is a manual lock. Once they are in, should be no issues with getting to battery. Even with getting in, I would guess that a new battery would be 30 min labor; outside 1 hr.

Mister Big

This:

eboggs_jkvl

Tell them to use the damn key stored in the FOB to gain access to the trunk and the battery that is located in the trunk!


Elmer

Steve_R

Your dealer is either an idiot or a crook - or both.

eboggs_jkvl

If the key is not correct for the car, they may need to make a key to gain access. If the key came with the car, it should open the trunk.

mikefeeser

I kind of remember that from the instruction manual and I tried to tell the service manager that but he disagreed with me - thus my message. I just called him back and he now tells me that is what they did and there will not be a charge. I wonder about some of these techs at the "Corvette" garage. It has been about 4 years that I have owned the car and I remember reading that manual (and it is a lengthy one too). Thank you for your quick reply.

KenHorse

OP needs to have a SERIOUS talk with the SM and then find another dealer

ImpliedConsent

OP needs to seriously RTM.

robert miller

I agree buddy I just love these dam dealerships that don't really know crap about ALL the cars they have for sale.. I had to drive my car almost 100 miles to get the OBD2 fixed. I had it at 2 diff chev dealers here in my town then 20 miles away also. Both of them told me nothing was wrong with it but I still couldn't get it to work for nothing.

Then one of the guys at the 2nd dealer ship I knew him he told me take it to a dealer in Nashville that sells a lot of vettes. Said they had 2 diff guys at it that went to school to be able to really work on the vette. Went to it a guy had it fixed in less then a good hour told me one of the pins in the connections was bent & he just replace the full harness for the obd2..

The dealership in my town had the car all day, then 2nd one I seat in the waiting room for over 3 hours to be told nothing was wrong with it..

vader86

I'd not go back to that dealer if they can't figure out how to use the damn key in the fob within 5 minutes.

JMII

Yeah this is pretty sad as the key inside the FOB is very basic information that is in the owners manual. In fact it is likely the ONLY reason the key is in the remote.

Red C8 of Jax

I agree, they appear to know very little about corvettes.

96GS#007

....or the fact that the key has been inside the fob in case of just such an event since the intro of the C6 in model year 2005!

Steve_R

Except this isn't unique to Corvettes, or even GM cars. All cars with fobs and push button start, which is a lot of cars from all automakers, have the same issue if the battery goes dead and the doors are locked. Any dealer for any brand should know that and not attempt to rip off the customer with a BS story about how expensive it is to unlock it.

John Harry

Even worse, bent pins in a connector has nothing to do with Corvettes in particular; it's just basic electrics. Any mechanic should be able to diagnose and repair.

speed4tu

You would think they could figure this stuff out bc realistically the Corvette is just a low lightweight Silverado pickup that they work on daily. Nothing is really that difficult on it.

6spdC6

A LOT of good info in the Manual but most people never read it. Of course about 70% is lawyer bullshit.

FWIW most sales people spend about 30 seconds explaining your new intricate/ expensive purchase and then move nt to find another commission!. Explaining a new car like a Vette is easily a 1 hour minimum. Actually 2 hours is closer if your a new driver to the Vette.

I know at the NCM when I bought my new car she spent a good amount of time. Your sales staff down at Joe Blows Chevy only want your money and want to hand you your keys and get you off the lot fast! (best bet they know hardly anything about it other than setting the radio presets anyway!

jimmbbo

Is there another Chevy dealer with a SM who knows ANYTHING about 'vettes? They'd become my new service vendor

lakemg

Tell your dealer that I will teach all of their techs how to get into the car for $200 + travel expenses.