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Brand new Front splitter and it’s cracked out of the box

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Old 12-08-2018, 08:30 PM
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donny1
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Default Brand new Front splitter and it’s cracked out of the box



Just pulled this out of the box.

In your opinion, doesn’t it appear they tried to repair a crack before sending it out?

This particular company uses a vacuum forming process and should not have that reinforced area directly on the underside of where the crack is on the top front. The opposite end of the splitter in the same area does not have it, that area is smooth like the rest of the underside.

I will not mention the company at this time unless I don’t get a call tag and credit. Hoping to not go that route but I am very surprised that this company would repair a cracked splitter and send it out as new.


Last edited by donny1; 12-08-2018 at 10:06 PM.
Old 12-09-2018, 12:44 AM
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choppychop
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That'll buff out...
Old 12-09-2018, 12:57 AM
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Welker1
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Contact the seller and let them know the issue and get a refund (or a replacement).
Old 12-09-2018, 10:40 AM
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Landru
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Keep your powder dry until they've had reasonable time to respond, what constitutes 'reasonable' up to you.
Consider posting this to Transactions/Feedback whether good or bad outcome.

An interesting test of the outfit's character, beyond sending a suspect piece.
G/L, update.
Old 12-09-2018, 10:44 AM
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jrose7004
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I'd send it right back and ask for a replacement.
Old 12-09-2018, 01:15 PM
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marinablu67
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It's very possible that it was returned to the seller for a refund and never checked, before shipping it to you. The epitome of laziness, and not caring!
Old 12-09-2018, 02:39 PM
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phileaglesfan
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This is pitiful unless OP bought it "used". If a company can't see something is wrong with that then they need to find a different line of work.
Old 12-09-2018, 06:30 PM
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Rich Mickol
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Should have never left the seller like that. Make contact, and send it back for a replacement.
Old 12-09-2018, 08:48 PM
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donny1
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Manufacturer contacted me and is more than taking care of me. It was mistakenly sent out as a “blem” unit. I was truly hoping that this wasn’t intentional, and it wasn’t, which is why I didn’t want to mention the manufacturer, but yet only get some of your opinions.
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