West Coast Corvettes Anaheim - Reviews/opinions
#21
#23
Instructor
Member Since: Jul 2005
Location: La Cresta CA
Posts: 107
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I had a problem
I purchased items from them on line and never had a problem BUT, I purchased a set of wheels from them and they totally screwed up the the install. Striped a lug getting off my old wheels and could not remove my wheel they worked on it for a couple of hours. I left there shop and went to Corvette Mikes and they were able to fix the lug, remove my old wheels and mount a new set in an hours time. Needless to say I may still purchase on line but letting them work on my car is a major no-no.
#24
Drifting
I have had several dealings with them over the past couple of years. I recently bought chrome rims from them because I damaged one of the OEM rims by hitting a pothole. I thought they gave me a fair price on the rims. A couple weeks later, I had them check the front end because the car was drifting slightly to the right after an alignment. No damage was found and they did the inspection for free. The mechanic took the time to call the alignment shop to suggest a course of action and took the time to explain to me what he inspected. Tipped the mechanic and off I went....
They have earned my respect and I will give them first opportunity for my next parts purchase or service.... Thanks!
They have earned my respect and I will give them first opportunity for my next parts purchase or service.... Thanks!
#29
Safety Car
Member Since: Dec 2009
Location: Lake Havasu City Arizona
Posts: 4,194
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200 Posts
SoCal Events Coordinator
St. Jude Donor '12
I've never dealt with them but they did call me last week asking if I might be interested in consigning a few of my corvettes that are for sale with them. Seemed nice enough on the phone. They want 10% consignment and the other corvette shop in the area wants 15%.
#30
Pro
My only gripe compared to other Corvette aftermarket suppliers...is unless you have a C5 or C6...they dont have nothing for you. They are fairly local for me, and I can go in and look at what I want before buying, but for my older Corvettes...its still mail order from Corvette Central, Mid-America, Ecklers'....etc
#31
Complaint!!
THE GOOD NEWS: First of all the girl who answers e mails Carrie couldn't be nicer and more helpful. I wish every company I deal with was as efficient. She replied to e mails almost immediately!
THE BAD NEWS: To some this might be picky but to me it's the principle and not the small amount. Recently I ordered a Corvette Wheel Center Cap - C5 Logo - Chrome : 1997-2004 C5 & Z06 from them. It cost $9.49. I needed it to match one I lost and from the site it looked to be the same but it wasn't. No big deal as things like this happen. They charged me $6.99 for GROUND shipping. Of course when I got it and wasn't satisfied I e mailed Carrie and she said no problem. I just had to send it back which I did USPS FIRST CLASS and the post to do so was $3.19. They had it back in 2 days.
Anyway I did get a refund for..........$9.49 not the full refund and their reason was that they don't offer the original postage I paid back.
So the money hungry company made $3.80 on postage.
I find it unbelievable for companies to do things like this for such a SMALL amount. So it cost me $3.16 to send this back to them and with the $6.99 I paid for postage that's $10.15 I paid for postage for a $9.49 item which does not fit my car!! That is crazy!
I HAD planned to order a lot more from WEST COAST (I totaled it up and the items I had picked out I would have ordered comes to $725!!!) but of course now this leaves a really bad taste in my mouth and obviously I won't deal with them anymore. So by not refunding me the full very very small amount and by keeping their huge $6.99 postage that I paid they are eliminating me as a good customer! This is crazy and whoever makes their business policy should be let go like now.
I have run a very successful mail order business for 43 years now and if I treated a customer this way for such a minimal amount I would have been out of business years ago!
Anyway, AGAIN this review is not directed at Carrie but to whoever decides their ridiculous policy. But I know they won't change as I guess they need all the small change they can take in.
THE BAD NEWS: To some this might be picky but to me it's the principle and not the small amount. Recently I ordered a Corvette Wheel Center Cap - C5 Logo - Chrome : 1997-2004 C5 & Z06 from them. It cost $9.49. I needed it to match one I lost and from the site it looked to be the same but it wasn't. No big deal as things like this happen. They charged me $6.99 for GROUND shipping. Of course when I got it and wasn't satisfied I e mailed Carrie and she said no problem. I just had to send it back which I did USPS FIRST CLASS and the post to do so was $3.19. They had it back in 2 days.
Anyway I did get a refund for..........$9.49 not the full refund and their reason was that they don't offer the original postage I paid back.
So the money hungry company made $3.80 on postage.
I find it unbelievable for companies to do things like this for such a SMALL amount. So it cost me $3.16 to send this back to them and with the $6.99 I paid for postage that's $10.15 I paid for postage for a $9.49 item which does not fit my car!! That is crazy!
I HAD planned to order a lot more from WEST COAST (I totaled it up and the items I had picked out I would have ordered comes to $725!!!) but of course now this leaves a really bad taste in my mouth and obviously I won't deal with them anymore. So by not refunding me the full very very small amount and by keeping their huge $6.99 postage that I paid they are eliminating me as a good customer! This is crazy and whoever makes their business policy should be let go like now.
I have run a very successful mail order business for 43 years now and if I treated a customer this way for such a minimal amount I would have been out of business years ago!
Anyway, AGAIN this review is not directed at Carrie but to whoever decides their ridiculous policy. But I know they won't change as I guess they need all the small change they can take in.
#32
Racer
They installed by Corsa Sports on my 2005 and did a good job at a fair price. I often purchase products on their website and never had any problems. They respond quickly to email as I've asked if I could pick-up from their office in Anaheim. I've never bought a car from them but their prices seem like most businesses in the resale business.