Transactions Feedback Feedback on transactions made with other members and vendors.

Thanks Suburban / Trunk Monkey

Thread Tools
 
Search this Thread
 
Old 12-30-2015, 09:48 AM
  #1  
Bischof
Racer
Thread Starter
 
Bischof's Avatar
 
Member Since: Jul 2015
Posts: 483
Received 59 Likes on 44 Posts
Default Thanks Suburban / Trunk Monkey

I recently purchased the GT to Competition seat upgrade kit from Suburban and wanted to give them positive feedback on the transaction.

First off the kit came complete and I was able to do the conversion with all the parts provided without any issues. Everything was well packaged and in great condition. By assembling the kit and selling it as a package all the guesswork about the required components was eliminated.

More importantly, to me at least, was their communication. When I ordered the kit not all of the components were in stock at Suburban. Rick was up front about this when I ordered and estimated the lead time to ship would be about 2 weeks. Right at the 2 week mark I received a call from Rick letting me know there would be a delay in shipping because they were still waiting on some components from GM. In my experience it's rare for a vendor to be proactive and to initiate contact with their customer when delays occur. I give Rick a lot of credit for taking the time to deliver the "bad" news and make sure I was aware of the status of the order and update me on the revised delivery date. These are not usually fun calls to make.

I highly recommend Suburban as a source for components.
Bischof is offline  
Old 01-05-2016, 07:04 PM
  #2  
0subchev
Former Vendor
 
subchev's Avatar
 
Member Since: Aug 2015
Location: Sandy OR
Posts: 2,135
Received 204 Likes on 170 Posts
Default

Thank you!!!!

We really appreciate your patronage and looking forward to doing business with you in the future!!


subchev is offline  
Old 02-13-2016, 09:50 AM
  #3  
Keith N
Safety Car
 
Keith N's Avatar
 
Member Since: Jul 2006
Location: Southern California
Posts: 4,725
Received 7 Likes on 7 Posts

Default

I purchased a set of C7 Z06 Rear Quarter Vents for a great price and fast shipping. The price was better than a C7 group buy and I didn't have to wait several weeks.
Keith N is offline  

Get notified of new replies

To Thanks Suburban / Trunk Monkey




Quick Reply: Thanks Suburban / Trunk Monkey



All times are GMT -4. The time now is 03:51 PM.