Kerbeck lies
#22
Drifting
Possible they did no see this? They move quite a few of these. I understand the frustration, but I can totally see how everyone but the new owner could miss that. Unless you really have to redo the clear bra and have to pay again to do so, I think it's a bit premature to start bashing Kerbeck.
Add: The pic is a defect not damage, and "gas damage" can probably disappear with another application of wax.
Add: The pic is a defect not damage, and "gas damage" can probably disappear with another application of wax.
Last edited by fasthwks; 08-07-2017 at 09:42 PM.
#24
Advanced
Thread Starter
Certainly didn't see it ! And I told them what to look for. After being told that it had NO Seam damage after asking a FEW times, I sent a pic of what to look for. They then told me it was not there before and just now appeared. Car had 3 miles. The attitude once I got to the dealership was all abt getting us out of there quickly and not abt wanting to do anything to help or assure us further, the bums rush . . . Talk but no paperwork abt expediting......
Does Coulter do Vette warranty ?
Does Coulter do Vette warranty ?
#26
I have the same issue with my 17 Z06. Happened on the drive home and was definitely not there when I left. Not the end of the world knowing it will be covered under warranty. Only question is if you specifically sent them the seem pictures that you were extremely concerned about why you would double check that when you picked up your baby? I had that same concern after seeing this issue on the forum so one of the first things I looked at was the front seems. Since you didn't do a complete full inch by inch inspection then its hard to say when this happened. Not trying to defend Kerbeck since I did not even go through them just giving my opinions. Good luck with the repairs and make sure its fixed the correct way the first time.
#27
Le Mans Master
KERBECK Moves corvetts in Large numbers.I asked about putting film on my car before delivery.I was told they don't get involved with that.
Your issue is a warranty fix.
I'm sure you purchased their because of price.Most out of state buyers end up with the surprise after the transport.Sure it has happened.Yell,scream,kick ain't helping.That particular deal is what was agreed when the papers were sent back.Sucks but that is the roll of the dice before seeing,then purchasing.
You have a couple choices.Either bail and loss cash.Or stay at the dealer and PUSH TO BE FIXED THEIR.Expel must of been your separate deal.
I purchased their.Drove 6 hrs.oneway.Wanted to SEE the Orange Peel and interior.Such a HUGE MONEY purchase to not believe a Salesman.
Your issue is a warranty fix.
I'm sure you purchased their because of price.Most out of state buyers end up with the surprise after the transport.Sure it has happened.Yell,scream,kick ain't helping.That particular deal is what was agreed when the papers were sent back.Sucks but that is the roll of the dice before seeing,then purchasing.
You have a couple choices.Either bail and loss cash.Or stay at the dealer and PUSH TO BE FIXED THEIR.Expel must of been your separate deal.
I purchased their.Drove 6 hrs.oneway.Wanted to SEE the Orange Peel and interior.Such a HUGE MONEY purchase to not believe a Salesman.
#28
Came from factory that way OR the underlying issue did (rubbing panels and bad paint coverage). Doesn't make it right but myself and others have exact same issue. Lots of posts on that very issue. Sorry for your experience!! I didn't see until driving from Detroit to Austin. I can live with it. No way in hell I'm letting a dealer touch this issue nor do I think GM would give a **** unfortunately.
Here is mine, left headlight, fender meets bumper
Here is mine, left headlight, fender meets bumper
#29
Race Director
Came from factory that way OR the underlying issue did (rubbing panels and bad paint coverage). Doesn't make it right but myself and others have exact same issue. Lots of posts on that very issue. Sorry for your experience!! I didn't see until driving from Detroit to Austin. I can live with it. No way in hell I'm letting a dealer touch this issue nor do I think GM would give a **** unfortunately.
Here is mine, left headlight, fender meets bumper
Here is mine, left headlight, fender meets bumper
#30
Safety Car
Yep. Have the paint just haven't taken the leap yet. : )
#31
Advanced
Thread Starter
My car isn't white, it is Ceramic Matrix Grey.
just pissed with dishonest Dave Brown.
Speaking first thing the next morning with general manager Rich eased my mind a LOT.
He DIDN'T drop the ball ! and I now have paperwork and knowledge of how it was handled. Lousy talking Dave made it a mountain when an honest man would've had no problem.
Bottom line : YES TO KERBECK ! NO to the Dave browns style of " misleading" at the least causing problems for days.
Now has lead to delay and have to stay another night here on crappy Atlantic City.
just pissed with dishonest Dave Brown.
Speaking first thing the next morning with general manager Rich eased my mind a LOT.
He DIDN'T drop the ball ! and I now have paperwork and knowledge of how it was handled. Lousy talking Dave made it a mountain when an honest man would've had no problem.
Bottom line : YES TO KERBECK ! NO to the Dave browns style of " misleading" at the least causing problems for days.
Now has lead to delay and have to stay another night here on crappy Atlantic City.
Last edited by RobertAshby; 08-09-2017 at 08:27 PM.
#32
Advanced
Thread Starter
It was raining, Dave Brown runs out in the rain, had my wife sit in a car on the lot while he only showed me info system, all done, goodbye.
Did not see showroom or hospitality, the very worst dealership with Dave who can't look you in the eye, very sad little man with BIG ego. Tried to hustle us out of there.
Went back when they opened the next morning and met Rich Pepes(sp) General manager who is a decent honest man. He had kept his word to me only to be shystered by Dave Brown.
After 4 days waiting on Xpel Ultimate install I had to have Police to get my car back, not 1/2 finished, zero guarantee ! Lost $4000 plus room, food, hotel while waiting on him. Now it has to come off and be redone. Supposed to be done by wed night, Thursday morning. Police got my car back at 7 pm Friday night ! I then drove 440 miles to Roanoke VA to keep 500 mile service appt. Nothing but happiness here at Berglund Chevrolet !
Did not see showroom or hospitality, the very worst dealership with Dave who can't look you in the eye, very sad little man with BIG ego. Tried to hustle us out of there.
Went back when they opened the next morning and met Rich Pepes(sp) General manager who is a decent honest man. He had kept his word to me only to be shystered by Dave Brown.
After 4 days waiting on Xpel Ultimate install I had to have Police to get my car back, not 1/2 finished, zero guarantee ! Lost $4000 plus room, food, hotel while waiting on him. Now it has to come off and be redone. Supposed to be done by wed night, Thursday morning. Police got my car back at 7 pm Friday night ! I then drove 440 miles to Roanoke VA to keep 500 mile service appt. Nothing but happiness here at Berglund Chevrolet !
#33
Instructor
Interesting... I've seen this on other new vettes that my friends purchased from other dealers too... We all assume that this is a "Defect" from the factory.
I just picked up a week ago a new 2017 Grand Sport in Black Rose from Criswell in MD and it was fine..
It also seems that the standard colors may be the problem (e.g. White, red, etc.)
No excuses for Kerbeck and they should help you document and get a resolution from you local chevy dealer when you get home, but just saying I've seen this on at least (3) other 2017-2018's...
Good luck, keep us posted!
I just picked up a week ago a new 2017 Grand Sport in Black Rose from Criswell in MD and it was fine..
It also seems that the standard colors may be the problem (e.g. White, red, etc.)
No excuses for Kerbeck and they should help you document and get a resolution from you local chevy dealer when you get home, but just saying I've seen this on at least (3) other 2017-2018's...
Good luck, keep us posted!