Corvette Mods / ModGenAuto
11-11-2017, 08:59 PM
#1
Melting Slicks
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Location: Green Valley Arizona
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Corvette Mods / ModGenAuto
Was wondering if others have had problems with parts ordered from Corvette Mods / ModGenAuto....(they are one in the same)?
I am.
I ordered a part, after 3 weeks I asked them about my order, was then told it was on back order. OK fine,....gee thanks for telling me.
Finally received a box from after 6 - 7 weeks with Ecklers name on the box. Opened to find incorrect part...not what I ordered.
Emailed...no response after a week, called and got an RMA website to go to so I could complete my return claim. OK...did that....got an RMA number with instructions to ship item back to them but no return label. NOPE...send me a return label as this was your fault not mine.
Got return label, send item back...they received on 10/25, wanted a refund. After 2 weeks, nothing...sent email....they replied....sorry for delay, will get refund tomorrow or next day.....that was 2 weeks ago and gee....still not refund as of today 11/11.
Have others had this problem with this company?
Good thing I purchased via credit card and about ready to dispute charge and let my CC company deal with them....perhaps they will respond to CC company.
Bottom line.....suggest not ordering anything from this company.
I am.
I ordered a part, after 3 weeks I asked them about my order, was then told it was on back order. OK fine,....gee thanks for telling me.
Finally received a box from after 6 - 7 weeks with Ecklers name on the box. Opened to find incorrect part...not what I ordered.
Emailed...no response after a week, called and got an RMA website to go to so I could complete my return claim. OK...did that....got an RMA number with instructions to ship item back to them but no return label. NOPE...send me a return label as this was your fault not mine.
Got return label, send item back...they received on 10/25, wanted a refund. After 2 weeks, nothing...sent email....they replied....sorry for delay, will get refund tomorrow or next day.....that was 2 weeks ago and gee....still not refund as of today 11/11.
Have others had this problem with this company?
Good thing I purchased via credit card and about ready to dispute charge and let my CC company deal with them....perhaps they will respond to CC company.
Bottom line.....suggest not ordering anything from this company.
11-12-2017, 12:07 AM
#2
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Location: About 1100 miles from where I call home. Blue lives matter.
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Corvette mods was removed as a vendor from the site many moons ago.
There are many, many complaint threads here to search and review.
There are many, many complaint threads here to search and review.